Friday, March 27, 2020

Canvas Maintenance - 03/27/20

Canvas will conduct server maintenance 11 p.m., Saturday, March 28 through 1 a.m., Sunday, March 29. Users may experience intermittent interruptions when uploading or viewing hosted audio and video in Canvas during the maintenance.

Increasing numbers of fraudulent schemes warns FBI and DOJ - 03/27/2020

The Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI) are warning consumers about increasing numbers of fraudulent schemes spoofing the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) with information related to COVID-19. In an alert, the FBI’s Internet Crime Complaint Center warns consumers about the various phishing scams, which might be in the form of an email, text or phone call or robocall and associated with the stimulus check (requesting you give your credentials or bank information), information about someone testing positive at K-State, health insurance, selling fake products, etc.

Read more: http://blogs.k-state.edu/it-news/2020/03/26/beware-of-scams-2/

Wednesday, March 25, 2020

Canvas Maintenance - 03/25/2020

The maintenance has been completed.

History:
Canvas will conduct server maintenance 2-4 a.m., Wednesday, March 25. Canvas users will not be able to upload or view hosted audio and video in Canvas during the maintenance.

Monday, March 23, 2020

Polytechnic Campus Connectivity and Internet are down - 3/23/2020

Connectivity has been restored.

Update:
The tech team expects to arrive and begin repairs by 3:45pm

History:
The Polytechnic campus connectivity to the Manhattan campus and the internet is down. NTS is working with KanREN to restore services as quickly as possible.

FIS maintenance - 03/22/2020

 Maintenance has been completed
History:
This weekend is our monthly maintenance for FIS with Sierra-Cedar. FIS will be unavailable Saturday, March 21st 6pm through Sunday, March 22nd 6pm. This is planned maintenance that is scheduled every month.

Tuesday, March 17, 2020

Notification of two iTAC helpdesk email addresses used for servicing requests

As we continue to work remotely, the help desk wishes to inform the campus community we will be sending notifications from two email addresses helpdesk@ksu.edu and servicedesk@ksu.edu instead of  just one for improved efficiency during this transition time.  As requests slow down we will go back to using servicedesk@ksu.edu.  Remember, if you receive an email that may pretend to be the helpdesk or is just suspicious in nature leaving you with doubts please forward it to abuse@ksu.edu.

Sunday, March 15, 2020

K-State Alerts COVID-19 Update - 03/12/2020

K-State Alerts: In-person classes will be suspended on all campuses from March 16-20 and classes will resume remotely March 23-27 to mitigate the spread of COVID-19. Classes currently online will continue as scheduled. Details at http://bit.ly/KStateCovidMar2020.