Friday, January 17, 2020

FIS Maintenance 1/18 -1/19

 FIS will be unavailable Saturday, January 18th 6pm through Sunday, January 19th 6pm

Tuesday, January 14, 2020

GlobalProtect maintenance - 1/13/2020

GlobalProtect maintenance completed.

Monday, January 13th, between 10 PM and 10:30 PM, maintenance will be performed on the GlobalProtect service.  No service disruptions are anticipated.

DARS Issue - 1/14/2020

DARS Audits issue has been resolved.

DARS Audits currently cannot be run or viewed from KSIS.  ITS is working to resolve the issue.

Monday, January 13, 2020

KSU Innovation Center Network Maintenance - 1/18/2020

ITS will be performing network infrastructure maintenance in the KSU Innovation Center on 1/18/2020 from 1pm to 5pm.  This maintenance will affect both wired and wireless connectivity during the maintenance window.

Papercut Maintenance - 1/14/2020

Papercut print management system update completed.
ITS will be updating the Papercut print management system on Tuesday 1/14/2020 at 7 AM.  The service will be unavailable during the upgrade.  This includes the Papercut website, Web Print, and printing in the computer labs.  The outage is scheduled to last no longer than 2 hours.

Office 365 Missing data

ITS continues to restore Office365 data and is about a third of the way through.

ITS is ready to restore the missing items to the Office 365 tenant.   In addition to restoring the missing data reported yesterday, users may also see items they purposely deleted restored if they deleted any Office 365 items between 9:45AM and 10:25AM yesterday.  This will be a normal behavior for the process we will execute.   We are giving advance notice in case users have questions about data that was deleted purposefully showing up again. 
ITS is actively troubleshooting an issue with data missing from the user’s Office 365 accounts that could include, email, calendar entries, and other types of files.

DHCP Maintenance

On Wednesday 01/15/2020 from 10pm-11pm, NTS will be performing maintenance on the Campus DHCP Environment.  No Downtime is expected.