Thursday, December 11, 2014

K-State Online powered by Canvas and Firefox issues reported 12/8/2014

 This issue has been resolved.

History:
Tuesday, December 9 2014, 10:46 a.m.

Beginning midday on 12/8, K-State Online powered by Canvas began experiencing issues for people using Mozilla Firefox with Grades, Inbox and a few other tools.   If you receive an unresponsive page or see a spinning icon waiting for your grade book or other tools to load, please try using Google Chrome at this time.  Canvas is aware of the Firefox issue and is working on a resolution.  Also please report issues related to unresponsive or slow pages when not using Firefox to the Help Desk so we can continue to track any issues that are non-Firefox related.