Tuesday, March 8, 2016

Zoom and Qualtrics Sign In Issues

This issue has been resolved.

History:
Users are reporting issues with accessing Zoom and Qualtrics.

Zoom error message from website: Sorry....NameID element must be present as part of the Subject in the Response message, please enable it in the IDP configuration (-1)

Zoom error message from launcher: Please check your network connection. Then click Retry to re-connect.

Qualtrics error message: Unhandled exception. An unhandled exception was thrown.

ITS Staff are aware of these issues and are working to resolve them.