Friday, June 23, 2017

Beware - Phishing Scams

As of May 1, K-State surpassed the number of compromised eIDs that occurred in all of 2016. Kansas State will never ask for a password via email. If you receive an email asking for your password, delete it immediately. Check the K-State Phishing Scams Blog to see recent scams.

Ransomware Threats

Precautionary measures to mitigate ransomware threats include:
  • Ensure operating system is up-to-date.
  • Restart computer after updates have been installed.
  • Ensure anti-virus software is up-to-date.
  • Implement a data back-up and recovery plan to maintain copies of sensitive or proprietary data in a separate and secure location. Backup copies of sensitive data should not be readily accessible from local networks.
  • Scrutinize links contained in emails, and do not open attachments included in unsolicited emails.
  • Only download software—especially free software—from sites you know and trust.
  • Enable automated patches for your operating system and Web browser.
Source: U.S.- CERT
General information on ransomware:
https://www.microsoft.com/en-us/security/portal/mmpc/shared/ransomware.aspx
MS17-010 Security Update:
https://technet.microsoft.com/en-us/library/security/ms17-010.aspx
History:
We are continuing to monitor our systems for the WannaCry ransomware. To mitigate the threat for those individuals running Microsoft Windows operating systems apply the Microsoft patch for the MS17-010 SMB vulnerability dated March 14, 2017. Also ensure your antivirus is up-to-date. Information Security and Compliance is conducting periodic scans and sharing information with system administrators. More information is available on K-State Today.

History:

A widespread ransomware campaign, referred to as WannaCry, WCry, or Wanna Decryptor, is affecting the global community. While K-State has controls in place at the network border there are areas that make us vulnerable. To mitigate ransomware threats: Apply the Microsoft patch for the MS17-010 SMB vulnerability dated March 14, 2017. Ensure operating system patches have been applied to computers. Information Security and Compliance is conducting periodic scans and sharing information with system administrators. More information is available on the K-State Today page.



Thursday, June 22, 2017

K-State Wiki Maintenance - 06/22/17

The maintenance has been completed and the Wiki pages are available.

History:
The K-State Wiki pages will be down for maintenance from 6am to 8am on Thursday, June 22, 2017.

Tuesday, June 20, 2017

Mediasite Maintenance - 06/20

The maintenance has been completed.  If you experience issues please clear your browser's cache and try again.

History:
Mediasite will undergo maintenance on Tuesday, June 20, from approximately 8 a.m. until noon. Users may experience intermittent interruptions of various Mediasite functions (playback, upload, editing, etc.) during the maintenance window.

FIS is not available

This is no longer an issue and has been resolved.

History:
We are taking FIS down. IT staff are working on putting a possible solution in place tonight and early tomorrow morning. We will post another update tomorrow morning, 6-21-2017.

History:
FIS is still down. IT staff are working on putting a possible solution in place tonight and early tomorrow morning. We will post another update tomorrow morning, 6-21-2017.

History:
FIS is currently down.  IT staff are working on the issue.  At this point we do not know when FIS will be available.  We will post an update later today.

History:
The FIS system is not available at this time.  ITS Staff are working on a resolution.

Thursday, June 15, 2017

AWS Issues - 6/15/17

This has been Resolved.

History:
Issues with AWS are causing potential problems with the following applications: Connect, KSU Login Bar, and Rave. ITS is aware of the issue and is attempting to fix it.

Thursday, June 8, 2017

Olathe Campus Server Issues

The power issues have been resolved.

History:
Current power problems in the Olathe Datacenter are causing server outages. ITS is working to correct this and is awaiting a new battery from APC. At this time, estimated down time is approximated to be until Tuesday, June 6th.

Network Maintenance - 6/6 and 6/8

The maintenance has been completed.
 
History:
Network maintenance will be performed on the morning of June 6th, from 12:00am to 6:00am, and again on June 8th, from 12:00am to 6:00am. While the maintenance could potentially impact internet connectivity, we do not anticipate any network outages during these time frames.

Wednesday, June 7, 2017

KSIS Issues

 
The KSIS database issue has been resolved and all processes are running normally.

History:
ITS is investigating issues with one of the KSIS database servers which is impacting enrollment and other processes.  ITS is working diligently to restore KSIS to full operations as soon as possible.

FIS performance issue

FIS production is available.

History:

FIS Production system is not available at this time.  ITS staff are looking into the matter.

Tuesday, June 6, 2017

Network maintenance - Ahearn - 6/06

This has been completed.

History:
NTS will be performing network maintenance at Ahearn tonight (6/6) from 10:00 p.m. to 10:30 p.m. This will create a 5-10 minute outage for both wired and wireless users during this time.

Monday, June 5, 2017

Network Maintenance - 6/5

This has been completed.

History:
NTS will be performing network maintenance at McCain tonight (6/5) from 10:00pm to 10:30pm. This will create a 5 to 10 minute service outage for both wired and wireless connections on the 2nd and 3rd floor classrooms offices, and studios.

Network Maintenance - 6/8

This has been completed.

History:
NTS will be performing maintenance on the wireless service on Thursday, June 8th, starting @ 10:00pm til 12:00am. This maintenance will affect users connecting to the “KSU Wireless” and “Eduroam” SSIDs. Service could be intermittent on these networks during this time.

Database Migration Maintenance - 6/23 to 6/25

The Database Migration maintenance has been completed, and the following items were affected:
  • 6/23 10pm - 6/25 12pm - IDM Production Database Migration
    • Applications Affected: Grouper, KEAS Support, PDB, People Search
  • 6/23 10pm - 6/25 12pm - OME Production Database Migration
    • Applications Affected: EIS, Confluence, Teval, Admissions, CTAM, SGA Election, JobApp, Canvas LTI Applications, ExpanSIS


History:
The Database Migration maintenance is currently in progress, and the following items are affected:
  • 6/23 10pm - 6/25 12pm - IDM Production Database Migration
    • Applications Affected: Grouper, KEAS Support, PDB, People Search
  • 6/23 10pm - 6/25 12pm - OME Production Database Migration
    • Applications Affected: EIS, Confluence, Teval, Admissions, CTAM, SGA Election, JobApp, Canvas LTI Applications, ExpanSIS
New account creation and password changes are non-functional. We apologize for any inconvenience that this maintenance may cause.

FIS Performance Issues

Issue has been resolved.

History:
FIS production is experiencing severe performance issues when running processes. IT staff are looking into the issue

Saturday, June 3, 2017

KSIS Maintenance - Sat. 6/3

The maintenance has been completed.

History:
KSIS will be undergoing maintenance on Saturday, June 3rd from approximately 6-9 a.m.  Users may experience intermittent service interruptions during the maintenance window.