Friday, March 16, 2018

Website Delays 3/16/2018

We have been experiencing periodic issues with web browsing to services such as the ksu homepage, email, as well as external websites.  Users have reported experiencing excessively long delays in loading webpages (longer than 1 or 2 minutes), or receiving timeout errors for the majority of websites they are trying to access.  NTS is working with our vendors to identify the root cause of this behavior.

The important thing to note is that this issue impacts almost every connection that is attempted through the web browser.  If this describes the issue you are having, please contact your local system administrator or the IT Help Desk for assistance. 

We appreciate your patience as we work towards a resolution to this problem.

Thursday, March 15, 2018

Maintenance to PaperCut - 3/19/2018

ITAC will be performing an upgrade of PaperCut systems on Monday, 03/19/2018 at 08:00 AM CDT. All users will be unable to print using PaperCut during this upgrade. An outage of one hour is anticipated.

Wednesday, March 7, 2018

Network Maintenance - 3/6/2018

The maintenance has been completed.

NTS will be performing emergency maintenance on the Campus DHCP environment Tuesday evening (3/6) from 10:00 PM to 11:00 PM. We do not anticipate any impact to user network connectivity during this maintenance.

Thursday, March 1, 2018

Network Maintenance in IGP - 3/1/18

The maintenance is complete.

NTS will be performing emergency network maintenance in IGP (International Grain Products) this evening (3/1) from 10:00 PM to 11:00 PM.  This maintenance will affect both wired and wireless connectivity during this time.