Wednesday, June 3, 2020

HRIS, KSIS, and DARS Maintenance - 6/14/202

HRIS, KSIS, and DARS will be unavailable from midnight - 4 a.m., Sunday, June 14; monthly maintenance will be performed during this time.

Email Issues 6/3/2020

Some users with email clients using POP have reported issues receiving emails. ITS is aware of the issue and is working on a resolution. We apologize for the inconvenience and are working to resolve this issue as soon as possible.

Thursday, May 28, 2020

Firewall Maintenance - 05/27

The maintenance has been completed.

History:
May 27th, between 8 PM and 10 PM, the software on the Palo Alto firewalls will be upgraded.  No service disruption is anticipated due to this maintenance.

Wednesday, May 27, 2020

Canvas Maintenance - 5/29/2020

 This Maintenance has been completed early.
History:
In order to meet increased demand we'll be upgrading the capacity of the databases for our Google Apps and Office 365 LTIs on May 29th, starting at 1:00 AM MDT (7:00 AM UTC) which will last for up to 2 hours.  If you have one of these tools installed in your account you may be unable to access that tool for the duration of this maintenance.

Thursday, May 21, 2020

Mediasite Connecting Issues - 5/21/2020

Issue has been Resolved
History:
Mediasite is currently experiencing intermittent issues connecting to its storage service. ITS is working to resolve the issue.

Monday, May 18, 2020

Canvas Maintenance 5/15/2020

 Maintenance Has been Completed
History:
To meet increased demand, Canvas will upgrade the capacity of the databases for the Google Apps and Office 365 LTIs beginning at 2 a.m. on Saturday, May 16. The maintenance is expected to last two hours. Canvas users will be unable to access Google Apps and Office 365 during the maintenance.

FIS Maintenance 5/16 - 5/17

 Maintenance has been Completed.
History:
FIS is undergoing maintenance and will be unavailable Saturday, May 16th at 6pm through Sunday, May 17th at 6pm.