Tuesday, July 16, 2019

Password Reset delay - 07/16

We are currently experiencing long delays in the password reset process.  ITS is currently working towards resolving this issue as soon as possible.  We apologize for any inconveniences this may cause.

Canvas Maintenance - 07/26

A Canvas maintenance event is scheduled for Friday, July 26. The maintenance will begin at 11 p.m. and will last up to 6 hours. This maintenance event will affect the ability to upload new media and subtitles to our media servers. During this time, users will continue to be able to access previously uploaded videos and captions.

Lansweeper scan Wednesday(7/10)- Thursday (7/11)

iTAC Client Services will be performing a Lansweeper scan of the PSK network from Wednesday(7/10) 8:00 AM to Thursday (7/11) 6:00 AM.

No issues are expected.

Wednesday, July 10, 2019

Hale Library Power Outage July 13 2019

The maintenance was completed.

History:
Power will be shut down to Hale Library for panel work on July 13 at approximately 7 a.m. to provide safe access to the high voltage distribution panels throughout the facility. The contractor will be adding panel grounds and removing the temporary leads that were installed to connect the facility to the generators.  The outage is expected to last about 3-4 hours. Generator power will be available beginning at 6:30 am.

Monday, July 8, 2019

Seaton Hall Wireless Maintenance - 6/25

The maintenance has been completed.

History:
NTS will be performing wireless maintenance in Seaton Hall on Tuesday (6/25) from 9:00 pm – 11:00 pm. This maintenance will affect wireless connectivity intermittently throughout the building during this time.

Wednesday, July 3, 2019

Campus Wireless maintenance - 07/02

The maintenance has been completed.

History: 

NTS will be performing maintenance on campus wireless on Tuesday (7/2) from 9:00 PM – 11:00 PM.  This service will involve the authentication piece for KSU Wireless/Eduroam/KSU Housing networks. 

No outages are expected during this maintenance.

Monday, July 1, 2019

DUO Interuptions 6/28/2019

Issue has been resolved

Due to Verizon outages in the area those on Verizon services will not be able to get the push notifications to log into there accounts.  Current ways to bypass this issue will be to turn off your cellular data and use a WIFI network or call into the help desk for a bypass code.

THIS ONLY EFFECTS VERSION CUSTOMERS.