K-State email system holiday maintenance

Maintenance has been successfully completed.

History:
Friday, Dec 23rd, 7:00pm -Monday, Jan 2nd
K-State email system including webmail will undergo maintenance during the holiday break. As part of this maintenance individual accounts will have momentary disruption as accounts are rebalanced across our environment. These disruptions may last 1-2 minutes, and will result in an error message should access be attempted during this operation.

If you experience an error message please try again a few minutes later and if the problem persists please contact the IT Helpdesk.

Not all accounts will be affected, and no email will be lost.

Olathe Campus Internet Issues

Issue has been resolved

History:
Thursday, December 29 2011, 10:00 a.m.
Olathe campus is experiencing issues pertaining to internet access.
Issue is being looked into.

Network Drive Issues

The network drive issues have been resolved.

History:
Thursday, December 29 2011, 7:58 a.m.
The network drives (Platinum) is experiencing problems. LAN is currently working on the problem.

Network Drive issues

DNS issues have been resolved.

History:
Tuesday, December 27 2011, 12:49 p.m.
LAN is working through a DNS issue. The network drives (Platinum) may be
unavailable for a moment but normal operation should be restored shortly.

Thank you for your patience. If you need to get to the network drives you
can use the IP instead of the name for resolution. Please contact IT-Help Desk
or Client Services for that information.

K-State Online unavailable for system maintenance

K-State Online maintenance has been successfully completed.

History:
Wednesday, December 21, 2011 4:05 p.m.
K-State Online will be unavailable for a short period on Thursday, December 22, 8:00pm-11:00pm for scheduled maintenance. Service will be restored sooner if possible.

Wireless software upgrades

The wireless upgrades have been completed.

History:

Monday, December 19, 2011, 8:00pm to midnight
The network group will be upgrading OS software on the Cisco wireless controllers. These upgrades will cause an outage of 10 to 30 minutes, as the controllers and access points reboot to the new code. The outage will affect wireless service across campus, the residence halls, and Jardine.

Pharos print system unavailable

The update was completed as scheduled.

History:

Sunday, December 18, 2011 9AM-10AM
The Pharos print system will be down Sunday December 18th from 9:00-10:00 am to apply windows updates. Print services will be unavailable during this time.

Commencement Ceremony Streaming Unavailable

The problem is resolved.

History:
Friday, December 9, 2011 8:23 p.m.
Live streaming of the Commencement Ceremony is currently unavailable.

DARS, K-State's Degree Audit Reporting System maintenance

Saturday, December 10, 2011
DARS, K-State's Degree Audit Reporting System, maintenance has been completed.

History:
Friday, December 9, 2011
DARS, K-State's Degree Audit Reporting System, will be unavailable for routine maintenance from approximately 8:00 a.m. until noon on Saturday, December 10th . There is a possibility the maintenance could be completed sooner. DARS will be brought back up as soon as the maintenance is complete.

History:
Thursday, December 8, 2011
DARS, K-State's Degree Audit Reporting System, will be unavailable for routine maintenance from approximately 8:00 a.m. until noon on Saturday, December 10th . There is a possibility the maintenance could be completed sooner. DARS will be brought back up as soon as the maintenance is complete.

History:
Wednesday, December 7, 2011
DARS, K-State's Degree Audit Reporting System, will be unavailable for routine maintenance from approximately 8:00 a.m. until noon on Saturday, December 10th . There is a possibility the maintenance could be completed sooner. DARS will be brought back up as soon as the maintenance is complete.

Merit Mail Emergency Maintenance

This maintenance has been completed.

History:
Monday, December 5, 2011 at 8:21 PM
E-mail may be unavailable between midnight and 4 am tomorrow morning,
Dec. 6, for 20 minutes at a time to investigate a database error.

History:
Monday, December 5, 2011 at 6:30 PM
The E-mail maintenance that was scheduled from midnight to 4am
has been moved up and is taking place now until approximately
10:30pm.

There is intermittent email access during this maintenance.

History:
Monday, December 5, 2011 at 4:50 PM
E-mail may be unavailable between midnight and 4 am tomorrow morning,
Dec. 6, for 20 minutes at a time to investigate a database error.

K-State Zimbra Webmail error

History:
Friday, December 2 2011, 2:26 p.m.


This issue has been resolved.
History:
Friday, December 2 2011, 1:43 p.m.
Access to K-State Webmail via http://webmail.k-state.edu is returning an error message, https://webmail.k-state.edu is functioning properly. The problem has been reported and is being addressed, in the meantime please use https://webmail.k-state.edu.

Webmail currently unavailable

K-State Webmail is currently operational again.

History:
Wednesday, November 30 2011, 12:42 p.m.

K-State Webmail (Zimbra) is currently unavailable. Staff are working to resolve the problem as soon as possible. There is no estimated time when this service will return.

K-State Zimbra intermittent problems

K-State Zimbra intermittent problems

We are receiving reports of intermittent problems with K-State Zimbra. Service will be restored as soon as possible.

K-State Zimbra offline for upgrade Nov. 20, 2011.

Upgrade completed as scheduled.

History:

K-State Zimbra will be upgraded to version 7 and its email, calendar and other uses will be unavailable from midnight to 4 a.m. Sunday, Nov. 20. As usual, all email received and sent during this time will be stored and released when the upgrade is finished; no email will be lost.

Database maintenance

Maintenance has been completed and services are available.

History:

Maintenance was completed avilablity of serivces is unknown at this time.

History:

Database maintenance this Friday will affect several K-State systems. The
systems listed below will be unavailable from 7 p.m. - 10 p.m. on Friday, November 18
K-State Online; Axio Survey; DCE Course Search; Online TEVAL.
Service will be restored sooner if possible.

K-State Online/Axio briefly unavailable for patch

This maintenance has bee completed.

History:
K-State Online will be unavailable for a short period on Monday,
November 14, 7:00am-7:30am for scheduled maintenance. Service will be
restored sooner if possible.

Pharos Sunday downtime

The Pharos print system has been updated successfully.

History:

The Pharos print system will be down Sunday November 13th from 8:00 am to 9:00 am to apply windows updates. Print services will be unavailable during this time.

K-State Zimbra issue

This Zimbra issue has been resolved.

History:
K-State Zimbra is experiencing problems with the Outlook connector which
is impacting clients such as mobile devices.

Network connectivity in Dickens Hall

The connectivity to Dickens Hall has been restored.

History:
There is a Networking switch down in Dickens Hall. Staff are
working to get a new one configured and in place as soon as possible.

K-State Zimbra scheduled maintenance

Maintance was completed as scheduled.

History:

November 6, 12am - 4am

K-State Zimbra, including K-State e-mail services, will be unavailable
during scheduled maintenance on Sunday, November 6 from approximately
midnight to 4 am. Users may receive an error message upon sign in during
the maintenance period. No mail will be lost and all queued mail will be
sent once maintenance is completed. Check the ITS status page for updates.

K-State Online unavailable

K-State Online is available now.

History:

K-State Online is currently unavailable.

Pharos print system unavailable

The pharos print system has been updated successfully.

History:

The pharos print system will be down Sunday October 30th, 2011 from 8:00 am to 8:30 am to update the licensing. Print services will be unavailable during this time.

ServiceNow is Unavailable

Service was restored yesterday at 9:50pm.
History:
ServiceNow is currently unavailable.

Emergency network maintenance

This maintenance has been completed.

History:

Emergency network maintenance on Thursday, October 20, 2011, 5:00am - 6:00am

Pharos maintenance

Pharos maintenance has been completed successfully.

History:

The pharos print system will be unavailable Sunday October 16th from 8-9 am for windows updates.

ImageNow unavailable

ImageNow is now available.

History:

ImageNow will be unavailable starting 10/14/2011 at 7:00 pm till 10/16/2011 7:00
pm.

Network outage in the Foundation Center

This problem has been resolved.

History:

The network outage will effect the first and second floors in the Foundation Center.

K-State Online is running slow

This problem has been resolved.

History:

We are experiencing problems with K-State Online running slow.

Unable to log into Pharos

This issue has been resolved.

History:

We are experiencing problems logging onto the Pharos at this time.

Maintenance on K-State Blogs

This work has been completed.



History:
Thursday October 6, 2:50pm - 3:35pm

blogs.k-state.edu and all its related blogs will be unavailable for maintenance.

K-State Online is slow

The issue has been resolved and K-State Online should be operating properly.

History:

We are currently experiencing problems with K-State Online running slow.

K-State Online, Axio Survey, and other systems unavailable

Database upgrades have been successfully completed.

History:

Database upgrades this Sunday will affect several K-State systems. The
systems listed below will be unavailable from 6am-9am on Sunday, October
2. Service will be restored sooner if possible.

- K-State Online

- Axio Survey

- DCE Course Search

- Online TEVAL

Pharos print system maintenance

Maintenance has been successfully completed.

History:

Saturday, September 24th 10:00pm

The pharos print system will be down Saturday September 24th at 10:00 pm
until 2 am Sunday September 25th for maintenance.

Upgrade the iSIS database to Oracle 11g

iSIS database upgrade was successfully completed.

History:

iSIS will be unavailable for routine maintenance from approximately 4:00 a.m. until 5:00 p.m. Sunday, September 25th . There is a possibility the maintenance could be completed sooner. iSIS will be brought back up as soon as the maintenance is complete.

The Oracle E-Business Suite for Facilities

The Oracle E-Business Suite maintenance has been completed.

History:

The Oracle E-Business Suite for Facilities will be down this weekend so that the Minimum Baseline Patches can be applied and the database can be upgraded to 11g.
Maintenance will start at 5:05 pm on Friday, Sept 23 and should be done by the afternoon on Sunday, Sept 25.

HRIS down for PeopleTools Patch

The PeopleTools patch has been successfully applied and HRIS Self-Service is now available.

History:

HRIS will be down for approximately 5 hours Saturday morning September 24, 2011, so a PeopleTools patch can be applied. Maintenance will start at 6:00 a.m. and should be done by 2:00 p.m.

HRIS will be down for approximately 5 hours Saturday morning September 24, 2011, so a PeopleTools patch can be applied. Maintenance will start at 6:00 a.m. and should be done by 11:00 a.m.

Network outage

Service was restored to the affected area yesterday morning.




History:

Intermittent connectivity affecting KSU Housing is being looked into. Services will be restored as soon as possible.

FAMIS 11g Database Upgrade

FAMIS database upgrade was sucessfully completed.

History:

FAMIS will be down this weekend for Facilities so that the database can be upgraded. The service will be down from 5pm on Friday, September 9, 2011, till midnight tonight.

Div of Financial Services - Minimum Baseline Patches

Oracle maintenance was successfully completed.

History:

The Oracle E-Business Suite for the Division of Financial Services will be down this weekend so that the Minimum Baseline Patches can be applied. The service will be down from 5:30 pm Friday, Sept 9 to noon Sunday, Sept 11.

Speedtest.k-state.edu unavailable

speedtest.k-state.edu has been updated and is once again available.

K-State Zimbra

The maintenance was completed as scheduled.

History:

Sunday, Sept 4th, 2011, 12 a.m. - 4 a.m.

K-State Zimbra, including K-State e-mail services, will be unavailable
during scheduled maintenance on Sunday morning, Sept 4th. Users may
receive an error message upon sign in during maintenance. Service will
be restored as soon as possible.

Telecom services unavailable for database upgrade

Telecom database upgrade maintenance has been completed.

Update - K-State Online slowness

This issue has been resolved.

Maintenance of SSL and VPN

This maintenance has been completed.

K-State Online/Axio Maintenance

This maintenance has been completed.

Pharos system reset

The Pharos free print of $10.00 has been updated for the new semester.

Dickens and Library lab applications

These labs were opened back up as scheduled.

Pharos Printing Service Maintenance

This maintenance has been completed.

Zimbra maintenance

This emergency maintenance has been completed.

Foundation Center network maintenance

The maintenance has been completed.

Telecom Services Unavailable - Sunday, August 14

Telecom services scheduled database upgrade has been completed.

KEAS Services Unavailable - Sunday, August 14

KEAS Database upgrade has been completed.

Axio Survey briefly unavailable for maintenance

This maintenance has been completed.

Webpage unavailable

This maintenance has been completed.

KSU Central Authentication Services (CAS) maintenance

KSU Central Authentication Services maintenance has been completed.

Network Outage at Dykstra Hall

The issue has been resolved.

History:

Currently Dykstra Hall is experiencing a network outage. Staff is continuing to work to resolve the issue.

Pharos Printing service

Maintenance was completed as scheduled.

History:

Pharos Printing service will be down for maintenance from 10:30pm-11:30pm
tonight, August 4, 2011. We will send an email when maintenance has been
completed.

K-State e-mail slow to send and receive

Backups on the mail system was causing this issue.

History:
K-State e-mail is slow to send and receive. E-mail provider has been notified.

HRIS/Employee Self Service Unavailable this Weekend

The upgrade was completed successfully.

History:

HRIS/Employee Self Service will be upgraded and unavailable beginning at 6 a.m. Saturday, July 30, through 5:00 p.m. Sunday, July 31.

Zimbra Emergency Maintenance

Zimbra maintenance was completed.
History:
Zimbra/Webmail will be down for about an hour for emergency maintenance. Anticipated down time 1:55 p.m. to 2:55 p.m.

Upgrading Trend for Macs

The upgrade has been completed.

History:

Wednesday July 27, 2011 at 5:00 p.m. we will be upgrading Trend for
Macs on the central anti-virus servers to provide compatibility with OSX
10.7, Lion.

Telephone and Internet services at IGP center and agronomy farm

Maintenance has been completed.

History:

Internet connectivity and telecommunications capability will be taken down temporarily for maintenance.

Inbound calls to campus

The issue has been resolved.


History:

We are experiencing problems with incoming calls to campus.

K-State Online/Axio briefly unavailable for patch

This maintenance has been completed.

History:
K-State Online will be unavailable for a short period on Tuesday, July
26, 7:30am-7:45am for scheduled maintenance. Service will be restored
sooner if possible.

Issues with several K-State services

The issues with several K-State services have been resolved.

History:

Several K-State services are currently unavailable due to a unexpected outage. These include K-State Blogs, the Union website, portions of the K-State homepage and other services. They will be restored as soon as possible.

Jardine Network outage

Jardine connectivity is now restored.

History:
Network connectivity to Jardine is currently unavailable.

K-State homepage temporarily unavailable

The K-State homepage is available at this time.

History:
The K-state homepage is currenty unavailable.

Intermittent unavailability of personal websites

The issues have been resolved.

History:

Some owners of personal websites (www-personal.ksu.edu/~eid) have
reported that their website is unavailable and that they receive an
error message when attempting to access it. ITS is actively working
to solve this issue. To report that your website is unavailable,
please contact the IT Help Desk.

K-State Online/Axio unavailable for patch

The K-State/Axio maintenance is complete.


History:
Wednesday, July 20, 7:30am - 7:45am

K-State Online will be unavailable for a short period on Wednesday, July 20,
7:30am-7:45am for scheduled maintenance. Service will be restored sooner if
possible.

Telecom services unavailable for database upgrade

Sunday, July 17, 8:10am

The upgrade has been completed.

History:

Sunday, July 17, 6:00am to 8:00am

Telecom services such as Tahlequah, Telecom Account Management,
and Dial-up Internet will be unavailable on Sunday, July 17 from
6:00am to 8:00am for a scheduled database upgrade. Service will
be restored sooner, if possible

iSIS maintenance scheduled

The maintenance was completed.

History:

Sunday, July 17th 6am-7am

iSIS will be unavailable for routine maintenance from approximately 6:00 a.m.
until 7:00 a.m. Sunday, July 17th . There is a possibility the maintenance
could be completed sooner. iSIS will be brought back up as soon as the
maintenance is complete.

North campus internet connectivity

North campus internet connectivity issues have been fixed.

History:

There is a problem with a core switch at International Grain that is causing internet connectivity troubles on the north end of campus. Network staff is currently working on the issue.

History:

Network staff has resolved the issues with network connectivity.

History:

There is a problem with a core switch at International Grain that is causing
internet connectivity troubles on the north end of campus. Network staff is
currently working on the issue.

ImageNow unavailable

ImageNow services restored.

History:

Friday, July 8 7pm - Sunday, July 10

Starting at 7pm Friday, July 8th the ImageNow system will be offline for a
complete backup before the upgrade next week. This outage is expected to last
until Sunday evening. The administrators will send an email when the system is
back online.

Network Maintenance

Network maintenance has been completed.

History:

Sunday July 10, 2011 5am - 9am

There will be a Network reconfiguration and migration of VLAN's starting Sunday July 10, 2011 5am and ending at 9am. During this time systems that may be affected are OME Dev, OME Prod., FIS, Library and K-State Online.

Network Maintenance at Bramlage

Network maintenance completed successfully.

History:

Network Maintenance will be done tonight, July 7, 2011 8pm - 10pm.
Internet services will not be available during the maintenance period.

Internet Service Maintenance

Internet Service Maintenance was completed successfully.


History:

Thursday, July 7th, 2011, 10:00 PM - 11:00 PM

Maintenance is being performed on the packet filtering device at the
campus Internet border Thursday, July 7th, between 10 PM and 11 PM. A
brief (less than a minute) interruption of Internet service is
expected while routing converges.

Network Outages

Network issues have been resolved.

History:

We have been experiencing network outages since approximately 6pm. Staff is continuing to work to resolve the issue.

Axio Survey Maintenance

The Axio maintenance was successfully completed.

History:
Schedule: Thursday, June 30, 7:00am-7:05am

Axio Survey will be unavailable for five minutes on Thursday, June 30, 7:00am-7:05am for scheduled maintenance.

Pharos print server upgrade

Pharos printing services are restored.


History:
Pharos is down for the moment. We experienced an error upgrading pharos this morning. We are addressing it now.

The Pharos print server will be upgraded Wednesday June 29th from 6:30-8:00 am. Printing from Pharos will be unavailable during this time.

K-State Online / Axio unavailable

The maintenance of K-State KSOL/Axio has been completed.

History:

Monday, June 27, 7:30am-7:45am

K-State Online and Axio Learning will be unavailable for a short period on Monday, June 27, 7:30am-7:45am for scheduled maintenance. Service will be restored sooner if possible.

Network Maintenance - Data Center

Sunday, June 26, 2011, 5 AM - 9 AM

Network Maintenance has been sucessfully completed as of 9:00AM.

History:
Sunday, June 26, 2011, 5 AM - 9 AM , the Network group will be working with Cisco to bring the links up between the Data Center and the new Nexus switches. The maintenance will cause disruption to production services that rely on the NetApp, including K-State Online, the K-State Library web pages and the Financial Information System. DARS audits will also be unavailable from approximately 8AM until 9AM.

Olathe Campus Internet Maintenance

The Olathe Campus Internet maintenance was completed.

History:
Sunday, June 19, 12a.m. to 5a.m.

Zayo Group will be performing routine network maintenance. The maintenance will cause an outage to the KSU Olathe campus.

K-State Alerts Upgrade

The scheduled maintenance has been completed.

History:
Schedule: Saturday, June 18, 3:30am - 12:00pm

Maintenance window extended until 12:00pm.

K-State Alerts will be unavailable for those wanting to sign up or manage their account on Saturday, June 18, 3:30am-12:00pm for a scheduled upgrade. University Police will be able to send emergency messages during the upgrade; the system is only unavailable for those wanting to manage their account. Service will be restored sooner if possible.

History:

Schedule: Saturday, June 18, 3:30am - 12:00pm

K-State Alerts will be unavailable for those wanting to sign up or manage their account on Saturday, June 18, 3:30am-10:15am for a scheduled upgrade. University Police will be able to send emergency messages during the upgrade; the system is only unavailable for those wanting to manage their account. Service will be restored sooner if possible.

History:

K-State Alerts Upgrade - unavailable to sign up and manage accounts

Schedule: Saturday, June 18, 3:30am - 9:30am

K-State Alerts will be unavailable for those wanting to sign up or manage their account on Saturday, June 18, 3:30am-9:30am for a scheduled upgrade. University Police will be able to send emergency messages during the upgrade; the system is only unavailable for those wanting to manage their account. Service will be restored sooner if possible.

History:

K-State Alerts Upgrade - unavailable to sign up and manage accounts

Schedule: Saturday, June 18, 3:30am - 8:30am

K-State Alerts will be unavailable for those wanting to sign up or manage their account on Saturday, June 18, 3:30am-8:30am for a scheduled upgrade. University Police will be able to send emergency messages during the upgrade; the system is only unavailable for those wanting to manage their account. Service will be restored sooner if possible.


History:

K-State Alerts Upgrade - unavailable to sign up and manage accounts

Schedule: Saturday, June 18, 3:30am - 8:00am

K-State Alerts will be unavailable for those wanting to sign up or manage their account on Saturday, June 18, 3:30am-8:00am for a scheduled upgrade. University Police will be able to send emergency messages during the upgrade; the system is only unavailable for those wanting to manage their account. Service will be restored sooner if possible.

History:


K-State Alerts Upgrade - unavailable to sign up and manage accounts

Schedule: Saturday, June 18, 3:30am - 6:00am

K-State Alerts will be unavailable for those wanting to sign up or manage their account on Saturday, June 18, 3:30am-6:00am for a scheduled upgrade. University Police will be able to send emergency messages during the upgrade; the system is only unavailable for those wanting to manage their account. Service will be restored sooner if possible.

KEAS support

The problem with KEAS support tool has been resolved.

History:
Friday, June 17, 1:54pm

KEAS support is experiencing some difficulty. Support staff are working to
resolve the problem as quickly as possible.

KSU blog services (blogs.k-state.edu)

The maintenance on the KSU blog services (blogs.k-state.edu) has been completed as of 5:40pm.

History:

Thursday, June 16, 2011 from 6pm - 7pm

blogs.k-state.edu will be unavailable Thursday, June 16, 2011 from 6pm - 7pm
for maintenance.

K-State Online/Axio, Online TEVAL and Axio Survey unavailable

The maintenance scheduled for Monday morning has been completed.

History:
K-State Online, Axio Survey, and Online TEVAL will be unavailable for a short period on Monday, June 13, 7:30am-7:45am for scheduled maintenance. Service will be restored sooner if possible.

LDAP Certificate Maintenance

The update to the SSL certificate for ldap.k-state.edu was completed.
History:
KSU Central Authentication Services LDAP scheduled maintenance (ldap.k-state.edu).
Date: Wednesday, June 8, 2011
Time: 8:00 am - noon for deployment of the certificates. No downtime is anticipated.

Data Center Maintenance

The maintenance has been successfully completed.

History:

Sunday, June 5, 5:00 AM - 7:00 AM The Network team will be replacing and upgrading the software on both Data Center routers. This maintenance is not expected to cause a significant interruption in services.

K-State Online/Axio briefly unavailable for update

Maintenance on K-State Online/Axio has been completed

History:
K-State Online will be unavailable for approximately 5 minutes on Wednesday, June 1, 7:30am-7:35am for scheduled maintenance. Service will be restored sooner if possible.

K-State Online/Axio, Online TEVAL and Axio Survey unavailable for patch

This maintenance has been successfully completed.

History:
Monday, May 23, 7:30am-7:45am

K-State Online, Axio Survey, and Online TEVAL will be unavailable for a short period on Monday, May 23, 7:30am-7:45am for scheduled maintenance. Service will be restored sooner if possible.

IT Service Internet/Procera Maintenance

IT Service Internet/Procera Maintenance has been successfully completed.

History:


Thursday, May 19, 2011, 12:05 AM - 1:00 AM

Thursday, May 19, 2011, between 12:05 AM and 1:00 AM, network interfaces in the Procera will be replaced. During this maintenance, there will be a few short periods of disruption to Internet traffic (15 - 30 seconds) as fiber connections are moved and routing converges.

Parking Services Upgrade

The upgrade has completed. However, the Parking Services office will continue to have reduced services until they open again on Wednesday, May 25.


History:

6:30pm Thursday, May 19 through 12:00pm Sunday, May 22.

The parking system used by Parking Services will be upgraded beginning Thursday, May 19, at 6:30 pm. During the down time the Parking Services office will have reduced services. The new parking system should be available by noon on Sunday, May 22.

Bramlage connectivity

The fiber connection between Bramlage and the main campus has been restored.


History:

The fiber connection between Bramlage and the main campus has been disrupted. CTS-Network is working to restore the connectivity as soon as possible.

ImageNow upgrade

Wednesday July 13 12:00pm through Friday July 15th

There will be an ImageNow upgrade and database conversion starting
Wednesday July 13 at noon and ending Friday July 15th. During this time
the ImageNow system will be unavailable.

IT Service Data Center Network Maintenance

This maintenance has been cancelled due to the possible adverse affect of switch functionality with 10GE equipment. The maintenance will be rescheduled.

History:

Sunday, May 15, between 5:00 AM and 7:00 AM,

While there are no anticipated service disruptions due to this maintenance. it is possible if problems arise, that some data center services may be impacted.

FAMIS production system unavailable

The upgrade has been completed successfully.

History:
The FAMIS production system for Facilities will be upgraded and unavailable beginning Friday, May 6, at 5:15 pm through Saturday, May 7, until approximately 8 pm.

Internet Connectivity to Haymaker Hall

Internet connectivity has been restored in Haymaker Hall.

History:
Start: Thursday, May 5, 2011, 8:11 a.m.
End: Thursday, May 5, 2011 9:49 a.m.
Haymaker Hall is experiencing problems with Internet connectivity. Replacement equipment is being prepared and will be installed as soon as possible.

Wireless Connection Problems on Campus

The problem with wireless internet has been resolved.


History:

We are currently experiencing problems with wireless connections
across campus

Experiencing Problems with Faculty Chat

Problem has been resolved.

History:

We are currently experiencing problems with the K-State Chats.
The Faculty Chat with Kirk option is having difficulties.

K-State Online running slow

K-State online should be operating normally.

History:

K-State is currently running slowly.

OfficeScan Maintenance

This maintenance has been completed as scheduled.

History:
Start: April 16, 2011 12:01 a.m.
End: April 16, 2011 7 a.m.
Central IT will be updating and patching the OfficeScan server. This process could result in minimal network disruption during the upgrade.
The estimated outage will last approximately a few seconds to a few minutes.

AXIO Survey unavailable for maintenance, Thursday, April 7, 7:30 a.m.-7:45 a.m.

Maintenance on AXIO Survey has been completed.

History:
AXIO Survey will undergo scheduled maintenance and be unavailable for both administrators and those taking surveys from 7:30 a.m. - 7:45 a.m. on Thursday, April 7th.

Maintenance for K-State Online and AXIO

Maintenance scheduled for K-State Online and AXIO was completed Thursday, March 24th at 7:52 a.m.

History:

Maintenance for K-State Online and AXIO is scheduled for Thursday, March 24th from 7:30 a.m. to 8 a.m

Data Center Network Maintenance

Data Center Network Maintenance has been successfully completed.

History:

March 23, between 10:30 PM and 11:00 PM, there is no anticipated disruption of services while this maintenance occurs.

Maintenance for K-State Online and AXIO

The planned maintenance for K-State Online and AXIO has completed.

History:
Maintenance for K-State Online and AXIO is scheduled for Tuesday, March 22nd from 7:30 a.m. to 8 a.m.

Trend Micro Antivirus update March 16, clients impacted for several days

All central servers have been updated and the update has been released to most clients without incident. Depending on when and where they attach to the network, some client updates will continue to occur over the next several days.



History:
Central IT Trend Micro Antivirus servers will be patched Wednesday evening, March 16, 2011. Updates will be pushed to clients over the next several days, prompting a one-time reboot of affected Windows computers.

Wimba unavailable due to scheduled maintenance

Wimba maintenance was successfully completed at 4:45 p.m.
History:

Wimba will undergo maintenance on Friday, March 4, 2011 from 8 a.m. to 4 p.m. During the maintenance period, Wimba (and all archived classrooms) will be unavailable for approximately 2-3 hours. The K-State Online organizer will be updated on Friday for the approximate start and end times that Wimba will be unavailable.

K-State Online unavailable during scheduled upgrade

K-State Online maintenance was successfully completed.
History:
K-State Online will be unavailable from 7:00 a.m to 7:30 a.m. on Wednesday, March 2, 2011, for a scheduled upgrade to version 9.4.
Release notes are available at http://public.online.ksu.edu/release_notes/ksol9-4/

K-State Online Temporarily Unavailable

The problem has been resolved.

History:
K-State Online is temporarily unavailable.

K-State Webmail

The problem with K-State Webmail has been resolved.

History:
K-State webmail is experiencing some problems, the vendor is aware of the problem and working to resolve it as quickly as possible.

VPN Maintenance

Complete: Sunday, February 20, 2011, 2:29p.m.
VPN Maintenance is complete.

History:

VPN maintenance that was planned for Sunday, February 20 has been resceudled from 10am-12pm. During this maintenance, a short disruption to some VPN services may occur.

Webmail and eProfile having sign-in problems

K-State services such as Webmail and eProfile is working now.

History:

K-State services such as Webmail and eProfile is having sign-in problems, but services will be restored as soon as possible.

Network Maintenance

The maintenance was completed successfully.

History:

Sunday morning, February 13, between 5:00 a.m. and 5:15 a.m. a network maintenance will occur. This may cause possible disruptions to K-State services.

Blackberry service is unavailable until 7:00 p.m.

The maintenance was completed successfully.

History:

Blackberry service is currently down due to emergency maintenance.
Maintenance should be completed by 7:00 p.m. today.

K-State Online running slow

We are experiencing problems with K-State Online running slow.

K-State Webmail Experiencing Problems

K-State Webmail is experiencing some intermittent slowness, technical staff are aware of the situation and working to resolve it as soon as possible.

History:
The problem with K-State Webmail has been resolved.

History:
http://webmail.k-state.edu/ is currently experiencing intermittent difficulty. The issue is being addressed. No estimated time of service restoration is currently available.

SSO Upgrade

This maintenance has been completed.

History:
SSO will be updated to version 4.0.2, for a wording change in the user interface and an application server configuration change. No downtime is expected.

History:
Wednesday, January 26, 2011, from 7:00 am - 7:30 am
SSO will be updated to version 4.0.2, for a wording change in the user interface and an application server configuration change. No downtime is expected.

Wimba is Unavailable

The problem has been resolved, and Wimba should be operational.

History:
Wimba is currently unavailable. Users are experiencing a system error when attempting to sign in or create a link.

K-State Online is running slow

K-State Online is now running normally.

History:

Start: Saturday, January 29, 2011, 3:04 p.m.
End: Saturday, January 29, 2011, 4:10 p.m.
K-State Online is running slow at this time.

K-State Zimbra intermittently unavailable during scheduled maintenance

K-State Zimbra maintenance has been completed.


History:

Sending mail through the webmail interface of K-State Zimbra may result in an error for some accounts, this does not affect local clients such as thunderbird or outlook and is expected to be resolved overnight as maintenance processes complete.

Friday, January 28, 2011, 11:00 p.m. - 12:00 p.m.

K-State Zimbra, including K-State e-mail services, will be intermittently unavailable during scheduled maintenance Friday night, January 28. Users may receive an error message upon sign in during maintenance. Service will be restored as soon as possible.

K-State Data Services Temporarily Disrupted

All Data Services should be operating normally at this time.

History:
K-State's online programs are temporarily unavailable due to a disruption in data service. Services affected include: ISIS, HRIS, and KSOL.

No estimated time for service restoration is currently available. Updates will be made as they are available.

VPN Maintenance

Thursday, January 27, 2011, 9:30 PM - 10:00 PM
This maintenance has been successfully completed.
History:
During this maintenance, VPN service will be disrupted for 5 - 10 minutes.

KSOL experiencing loading issues.

K-State Online should be working properly at this time.

History:
We are currently experiencing problems with KSOL loading.

Axio Survey unavailable during planned upgrade

The Axio Survey upgrade has been completed.

History:
Axio Survey will be unavailable 7:30 - 8:00 a.m., Wednesday, January 26 during a planned upgrade to version 3.1. Service will be restored as soon as possible.

HRIS Temporarily Unavailable

HRIS is now available.

History:

HRIS will be down now until 9:30 a.m. Wednesday, January 26, 2011.

Zimbra Spam Filtering System

The K-State email spam filtering system is currently experiencing an increase in false positives. As we work to address this issue, please be sure to check your Spam folder for legitimate email that may have been wrongly marked as spam.

HRIS Maintenance March 11-14, 2011

Completed: Sunday, March 13, 2011, 7:37 p.m.

The HRIS maintenance upgrade has been successfully completed.

History:
HRIS will be unavailable from 6pm Friday, March 11 through 7am Monday, March 14 for a maintenance upgrade.

History:
HRIS maintenance scheduled for Friday, January 28 through Monday, January 31 has been rescheduled. No reschedule date is available at this time. HRIS will be available during this time.


History:
HRIS will be unavailable starting Friday, January 28 at 6pm through Monday, January 31 at 8am, due to scheduled maintenance.

Single Sign-On briefly unavailable during scheduled maintenance; access to K-State Online and K-State Zimbra

07:33am Monday, January 17, 2011
The Single sign-on upgrade has been completed.


HIstory:
The scheduled SSO 4.0 upgrade has been rescheduled for Monday, January 17th from 7 a.m. to 7:30 a.m.


History:

Single Sign-On should be running normally at this time.

History:
A small population of users are still experiencing problem with Single Sign-On. The problem is expected to be resolved by 10am.

History:
The scheduled SSO 4.0 upgrade has been rescheduled for Wednesday, January 12th from 7 a.m. to 7:30 a.m.

History:
The scheduled SSO 4.0 upgrade will be rescheduled. The date and time will be posted when available.


History:
Single sign-on, the system that allows K-Staters to sign in to many K-State systems, will be unavailable from Monday, January 10 from 7:00 a.m. to 7:05 a.m. for a scheduled upgrade. You will not be able to sign in to K-State Online, K-State Zimbra and other applications during the upgrade.

HRIS Unavailable During Database Maintenance

Complete: Saturday, January 15, 2011, 6:47 p.m.
The HRIS maintenance successfully completed and HRIS-self service is available.


History:

Start: Friday, January 14, 2011, 6:00 p.m.
End: Saturday, January 15, 2011, 6:47 p.m.

HRIS will be performing routine database maintenance in preparation for the upcoming upgrade. HRIS will be down starting at 6 p.m. Friday, January 14, 2011 until 6 p.m. Sunday, January 16, 2011.

Power issues in Data Center

Systems are functioning as normal and have been turned over to the service owners.

History:

Power issues within Data Center have been fixed. Systems are coming back online. Staff will continue to monitor.

History:

We are experiencing electrical issues within the data center. Several systems have been affected.

K-State Dialup and Telecom Billing System unavailable Sunday, Jan. 9 , 9am - 1pm

Complete: Sunday, January 9, 2011, 2:52 p.m.

Dialup and the Telecom Billing System maintenance was successfully completed.

History:

Start: Sunday, January 9, 2011, 9:00 a.m.

End: Sunday, January 9, 2011, 2:52 p.m.

Dialup and the Telecom Billing System will be unavailable for maintenance this Sunday from 9am - 1pm. Clients who are connected via dialup before the system becomes unavailable will not be disconnected. However, if they disconnect, they will not be able to reconnect until maintenance is complete. Clients will not be able to sign in and manage their account during this time. Services will be restored as soon as possible.