Maintenance has been completed as scheduled.
History:
Monday, January 30, 2012 at 10:20 a.m.
The platinum network file server needs to be restarted for maintenance
tonight (1/30/2012) at 11pm. There should not be a noticeable service
outage, but if you experience connection problems please just wait for a
moment and then try again.
Tuesday, January 31, 2012
Sunday, January 29, 2012
ImageNow unavailable for maintenance
The upgrade was completed successfully.
History:
Sunday January 29. 2012 7:01pm
ImageNow will be unavailable this Sunday , 1/29/12 , from approx. 8:00 AM - noon.
During this time, the ImageNow database will be upgraded to 11G.
History:
Sunday January 29. 2012 7:01pm
ImageNow will be unavailable this Sunday , 1/29/12 , from approx. 8:00 AM - noon.
During this time, the ImageNow database will be upgraded to 11G.
Saturday, January 28, 2012
K-State E-Mail issues
This issue has been resolved.
History:
Monday, January 30, 2012 07:30 a.m.
E-mail from K-State to several hosting sites, including Hotmail and
AT&T, is currently being blocked. This usually happens because a K-Stater
gives away their password and a spammer uses that account to
send thousands of spam messages all around the world. Our service
provider is working to get us off the block lists those site use but
it may take a few days to get them all cleaned up.
History:
Saturday, January 28 2012, 7:45 a.m.
E-mail from K-State to several hosting sites, including Hotmail and
AT&T, is currently being blocked. This usually happens because a K-Stater
gives away their password and a spammer uses that account to
send thousands of spam messages all around the world. Our service
provider is working to get us off the block lists those site use but
it may take a few days to get them all cleaned up.
History:
Friday, January 27 2012, 7:45
E-mail from K-State to several hosting sites, including Hotmail and
AT&T, is currently being blocked. This usually happens because a K-Stater
gives away their password and a spammer uses that account to
send thousands of spam messages all around the world. Our service
provider is working to get us off the block lists those site use but
it may take a few days to get them all cleaned up.
History:
Thursday, January 26 2012, 6:05
E-mail from K-State to several hosting sites, including Hotmail and
AT&T, is currently being blocked. This usually happens because a K-Stater
gives away their password and a spammer uses that account to
send thousands of spam messages all around the world. Our service
provider is working to get us off the block lists those site use but
it may take a few days to get them all cleaned up.
History:
Monday, January 30, 2012 07:30 a.m.
E-mail from K-State to several hosting sites, including Hotmail and
AT&T, is currently being blocked. This usually happens because a K-Stater
gives away their password and a spammer uses that account to
send thousands of spam messages all around the world. Our service
provider is working to get us off the block lists those site use but
it may take a few days to get them all cleaned up.
History:
Saturday, January 28 2012, 7:45 a.m.
E-mail from K-State to several hosting sites, including Hotmail and
AT&T, is currently being blocked. This usually happens because a K-Stater
gives away their password and a spammer uses that account to
send thousands of spam messages all around the world. Our service
provider is working to get us off the block lists those site use but
it may take a few days to get them all cleaned up.
History:
Friday, January 27 2012, 7:45
E-mail from K-State to several hosting sites, including Hotmail and
AT&T, is currently being blocked. This usually happens because a K-Stater
gives away their password and a spammer uses that account to
send thousands of spam messages all around the world. Our service
provider is working to get us off the block lists those site use but
it may take a few days to get them all cleaned up.
History:
Thursday, January 26 2012, 6:05
E-mail from K-State to several hosting sites, including Hotmail and
AT&T, is currently being blocked. This usually happens because a K-Stater
gives away their password and a spammer uses that account to
send thousands of spam messages all around the world. Our service
provider is working to get us off the block lists those site use but
it may take a few days to get them all cleaned up.
Wednesday, January 25, 2012
Telephones Down
The problem is now resolved.
History:
Wednesday, January 25, 2012 5:44 p.m.
We are experiencing problems with telephones in Hale Library. Staff is working to resolve the matter.
History:
Wednesday, January 25, 2012 5:44 p.m.
We are experiencing problems with telephones in Hale Library. Staff is working to resolve the matter.
Remedy Web Client Shut Down
The Remedy Web Client has been permanently shutdown.
History:
Effective Friday, January 27, 2012, at 3 pm, the Remedy Web Client will be permanently
shut down. Service-now should be used to submit Incidents and Change Requests.
The Remedy Desktop Client will still be available until everything is transitioned to Service-now.
History:
Effective Friday, January 27, 2012, at 3 pm, the Remedy Web Client will be permanently
shut down. Service-now should be used to submit Incidents and Change Requests.
The Remedy Desktop Client will still be available until everything is transitioned to Service-now.
ImageNow outage.
ImageNow maintenance was completed successfully.
History:
Tuesday, January 24th, 2012. 10:00 pm
The ImageNow environment will be restarted this evening at 10:00 PM.
Outage should last only 10 min.
History:
Tuesday, January 24th, 2012. 10:00 pm
The ImageNow environment will be restarted this evening at 10:00 PM.
Outage should last only 10 min.
Monday, January 23, 2012
K-State voice mail system
Monday, January 23, 2012 11:22 a.m.
The K-State Voice mail system is NOW fixed.
History:
Friday, January 20 2012, 6:39 a.m.
The K-State voice mail system is experiencing problems. CTS personnel
are aware of the problem and working on it.
History:
Thursday, January 19 2012, 9:32 a.m.
The K-State voice mail system is experiencing problems. CTS personnel
are aware of the problem and working on it.
The K-State Voice mail system is NOW fixed.
History:
Friday, January 20 2012, 6:39 a.m.
The K-State voice mail system is experiencing problems. CTS personnel
are aware of the problem and working on it.
History:
Thursday, January 19 2012, 9:32 a.m.
The K-State voice mail system is experiencing problems. CTS personnel
are aware of the problem and working on it.
Friday, January 20, 2012
English/Counseling Services Internet Outage
The Network switch has been updated and Internet connectivity has been restored.
History:
Friday, January 20 2012, 7:50 a.m.
CTS-Network is currently working to update a network switch on the second floor of the English/Counseling Services building. During this time, internet connectivity will be affected. Estimated time of completion is 8:30 am.
History:
Friday, January 20 2012, 7:50 a.m.
CTS-Network is currently working to update a network switch on the second floor of the English/Counseling Services building. During this time, internet connectivity will be affected. Estimated time of completion is 8:30 am.
Thursday, January 19, 2012
K-State Zimbra Webmail
We are receiving reports of intermittent problems with K-State Zimbra Webmail.
We appreciate your patience as we work to identify and resolve this issue.
Fix: Clearing the cache on your browser should fix this issue. Contact
the Help Desk if you have questions about how to do this.
History:
Thursday January 19, 2012, 2:07 pm
We are receiving reports of intermittent problems with K-State Zimbra Webmail.
We appreciate your patience as we work to identify and resolve this issue.
We appreciate your patience as we work to identify and resolve this issue.
Fix: Clearing the cache on your browser should fix this issue. Contact
the Help Desk if you have questions about how to do this.
History:
Thursday January 19, 2012, 2:07 pm
We are receiving reports of intermittent problems with K-State Zimbra Webmail.
We appreciate your patience as we work to identify and resolve this issue.
Thursday, January 12, 2012
Trend Micro Office Scan server down
Thursday, January 12, 2012 11:24 a.m.
Services are running normally.
History:
Thursday, January 12, 2012 10:27 a.m.
The Trend Micro Office Scan server KSWATOS2 in the central server pool is
currently down. Clients attached to that server should continue to receive
updates directly from Trend but new installs against that server will fail
until the situation is corrected.
Services are running normally.
History:
Thursday, January 12, 2012 10:27 a.m.
The Trend Micro Office Scan server KSWATOS2 in the central server pool is
currently down. Clients attached to that server should continue to receive
updates directly from Trend but new installs against that server will fail
until the situation is corrected.
LISTSERV mail delivery
This issue has been resolved.
History:
Thursday, January 12 2012, 10:12 a.m.
LISTSERV e-mail is currently not being delivered to K-State addresses.
This e-mail is being queued and will be delivered when our service
provider resolves this issue.
History:
Thursday, January 12 2012, 10:12 a.m.
LISTSERV e-mail is currently not being delivered to K-State addresses.
This e-mail is being queued and will be delivered when our service
provider resolves this issue.
Network Maintenance, Wed. January 11, 11pm-3am
Maintenance has been successfully completed.
History:
Friday, January 6, 2012 12:35 p.m.
This Wednesday, January 11, from 11:00 p.m. to 3:00 a.m., IT Services
staff will install new routers and firewalls at the campus network
border. During this maintenance window, the campus will likely
experience brief outages of Internet connectivity lasting 5-10
minutes each (i.e., computers on campus will be unable to connect
to anything off campus and vice versa during those few minutes).
Also, K-State's VPN service will be disrupted as that service is
moved to the new firewalls. No other services should be affected
History:
Wednesday, January 4, 2012 9:55 a.m.
This Saturday, January 7, from 5:00-9:00 p.m., IT Services staff will install new
routers and firewalls at the campus network border. During this maintenance window,
the campus will likely experience brief outages of Internet connectivity lasting 5-10
minutes each (i.e., computers on campus will be unable to connect to anything off
campus and vice versa during those few minutes). Also, K-State's VPN service will be
disrupted as that service is moved to the new firewalls. No other services should be
affected.
History:
Friday, January 6, 2012 12:35 p.m.
This Wednesday, January 11, from 11:00 p.m. to 3:00 a.m., IT Services
staff will install new routers and firewalls at the campus network
border. During this maintenance window, the campus will likely
experience brief outages of Internet connectivity lasting 5-10
minutes each (i.e., computers on campus will be unable to connect
to anything off campus and vice versa during those few minutes).
Also, K-State's VPN service will be disrupted as that service is
moved to the new firewalls. No other services should be affected
History:
Wednesday, January 4, 2012 9:55 a.m.
This Saturday, January 7, from 5:00-9:00 p.m., IT Services staff will install new
routers and firewalls at the campus network border. During this maintenance window,
the campus will likely experience brief outages of Internet connectivity lasting 5-10
minutes each (i.e., computers on campus will be unable to connect to anything off
campus and vice versa during those few minutes). Also, K-State's VPN service will be
disrupted as that service is moved to the new firewalls. No other services should be
affected.
Wednesday, January 11, 2012
Partial Network Connectivity Problem at Jardine Terrace
Wednesday, January 11, 2012 10:15 p.m.
The problem has been resolved.
History:
Wednesday, January 11, 2012 8:47 p.m.
We are aware of and working to resolve the partial network outage at Jardine Terrace.
The problem has been resolved.
History:
Wednesday, January 11, 2012 8:47 p.m.
We are aware of and working to resolve the partial network outage at Jardine Terrace.
Pharos unavailable Wednesday, January 11 5pm-7pm
Wednesday, January 11, 2012 7:23 p.m.
The maintenance has been completed as scheduled.
History:
Tuesday, January 10, 2012 2:31 p.m.
The Pharos print services will be unavailable tomorrow Wednesday, January 11th from
5-7pm to apply windows updates and roll over free printing for the new semester.
The maintenance has been completed as scheduled.
History:
Tuesday, January 10, 2012 2:31 p.m.
The Pharos print services will be unavailable tomorrow Wednesday, January 11th from
5-7pm to apply windows updates and roll over free printing for the new semester.
Tuesday, January 10, 2012
Intermittent K-State Voicemail Issues
Voicemail is fully operational.
History:
Tuesday, January 10 2012, 5:19 a.m.
Most issues with the voicemail system have been resolved, however
there are still some audio quality issues that are being worked on.
History:
Monday, January 9 2012, 5:19 a.m.
Most issues with the voicemail system have been resolved, however
there are still some audio quality issues that are being worked on.
History:
Friday, January 6 2012, 6:33 a.m.
Most issues with the voicemail system have been resolved, however
there are still some audio quality issues that are being worked on.
History:
Thursday, January 5 2012, 6:33 a.m.
Most issues with the voicemail system have been resolved, however there are still some audio quality issues that are being worked on.
History:
Wednesday, January 4 2012, 5:25 a.m.
Most issues with the voicemail system have been resolved, however there are still some audio quality issues that are being worked on.
History:
Tuesday, January 3 2012, 5:07 a.m.
Most issues with the voicemail system have been resolved, however there are still some audio quality issues that are being worked on.
History:
Saturday, December 31 2011, 7:35 a.m.
Most issues with the voicemail system have been resolved, however there are still some audio quality issues that are being worked on.
History:
Friday, December 30 2011, 7:35 a.m.
Most issues with the voicemail system have been resolved, however there are still some audio quality issues that are being worked on.
History:
Thursday, December 29 2011, 5:44 a.m.
Most issues with the voicemail system have been resolved, however there are still some audio quality issues that are being worked on.
History:
Wednesday, December 28 2011, 5:50 a.m.
Most issues with the voicemail system have been resolved, however there are still some audio quality issues that are being worked on.
History:
Tuesday, December 27 2011, 7:02 a.m.
Most issues with the voicemail system have been resolved, however there are still some audio quality issues that are being worked on.
History:
Saturday, December 24 2011, 3:43 a.m.
Most issues with the voicemail system have been resolved, however there are still some audio quality issues that are being worked on.
History:
Friday, December 23 2011, 3:37 a.m.
Most issues with the voicemail system have been resolved, however there are still some audio quality issues that are being worked on.
History:
Thursday, December 22 2011, 7:53 a.m.
Most issues with the voicemail system have been resolved, however there are still some audio quality issues that are being worked on.
History:
Wednesday, December 21 2011, 7:02 a.m.
Most issues with the voicemail system have been resolved, however there are still some audio quality issues that are being worked on.
History:
Tuesday, December 20 2011, 9:35 a.m.
Voicemail is currently experiencing downtime due to a recent update. Vendors are on site working on the issue.
History:
Tuesday, December 20 2011, 7:27 a.m.
ITS Staff will be working on voicemail, tonight, Dec 19 beginning at 5 pm. Voicemail service will be intermittent throughout the evening. ITS apologizes for the inconvenience.
History:
Tuesday, December 20 2011, 7:26 a.m.
K-State Voicemail is currently experiencing intermittent issues. The service owner is working to resolve the problem.
History:
Monday, December 19 2011, 7:17 p.m.
K-State Voicemail is currently experiencing intermittent issues. The service owner is working to resolve the problem.
History:
Saturday, December 17 2011, 7:09 a.m.
K-State Voicemail is currently experiencing intermittent issues. The service owner is working to resolve the problem.
History:
Thursday, December 17 2011, 7:06 a.m.
K-State Voicemail is currently experiencing intermittent issues. The service owner is working to resolve the problem.
History:
Wednesday, December 16 2011, 7:09 a.m.
K-State Voicemail is currently experiencing intermittent issues. The service owner is working to resolve the problem.
History:
Tuesday, December 15 2011, 7:09 a.m.
K-State Voicemail is currently experiencing intermittent issues. The service owner is working to resolve the problem.
History:
Monday, December 14 2011, 7:10 a.m.
K-State Voicemail is currently experiencing intermittent issues. The service owner is working to resolve the problem.
History:
Tuesday, January 10 2012, 5:19 a.m.
Most issues with the voicemail system have been resolved, however
there are still some audio quality issues that are being worked on.
History:
Monday, January 9 2012, 5:19 a.m.
Most issues with the voicemail system have been resolved, however
there are still some audio quality issues that are being worked on.
History:
Friday, January 6 2012, 6:33 a.m.
Most issues with the voicemail system have been resolved, however
there are still some audio quality issues that are being worked on.
History:
Thursday, January 5 2012, 6:33 a.m.
Most issues with the voicemail system have been resolved, however there are still some audio quality issues that are being worked on.
History:
Wednesday, January 4 2012, 5:25 a.m.
Most issues with the voicemail system have been resolved, however there are still some audio quality issues that are being worked on.
History:
Tuesday, January 3 2012, 5:07 a.m.
Most issues with the voicemail system have been resolved, however there are still some audio quality issues that are being worked on.
History:
Saturday, December 31 2011, 7:35 a.m.
Most issues with the voicemail system have been resolved, however there are still some audio quality issues that are being worked on.
History:
Friday, December 30 2011, 7:35 a.m.
Most issues with the voicemail system have been resolved, however there are still some audio quality issues that are being worked on.
History:
Thursday, December 29 2011, 5:44 a.m.
Most issues with the voicemail system have been resolved, however there are still some audio quality issues that are being worked on.
History:
Wednesday, December 28 2011, 5:50 a.m.
Most issues with the voicemail system have been resolved, however there are still some audio quality issues that are being worked on.
History:
Tuesday, December 27 2011, 7:02 a.m.
Most issues with the voicemail system have been resolved, however there are still some audio quality issues that are being worked on.
History:
Saturday, December 24 2011, 3:43 a.m.
Most issues with the voicemail system have been resolved, however there are still some audio quality issues that are being worked on.
History:
Friday, December 23 2011, 3:37 a.m.
Most issues with the voicemail system have been resolved, however there are still some audio quality issues that are being worked on.
History:
Thursday, December 22 2011, 7:53 a.m.
Most issues with the voicemail system have been resolved, however there are still some audio quality issues that are being worked on.
History:
Wednesday, December 21 2011, 7:02 a.m.
Most issues with the voicemail system have been resolved, however there are still some audio quality issues that are being worked on.
History:
Tuesday, December 20 2011, 9:35 a.m.
Voicemail is currently experiencing downtime due to a recent update. Vendors are on site working on the issue.
History:
Tuesday, December 20 2011, 7:27 a.m.
ITS Staff will be working on voicemail, tonight, Dec 19 beginning at 5 pm. Voicemail service will be intermittent throughout the evening. ITS apologizes for the inconvenience.
History:
Tuesday, December 20 2011, 7:26 a.m.
K-State Voicemail is currently experiencing intermittent issues. The service owner is working to resolve the problem.
History:
Monday, December 19 2011, 7:17 p.m.
K-State Voicemail is currently experiencing intermittent issues. The service owner is working to resolve the problem.
History:
Saturday, December 17 2011, 7:09 a.m.
K-State Voicemail is currently experiencing intermittent issues. The service owner is working to resolve the problem.
History:
Thursday, December 17 2011, 7:06 a.m.
K-State Voicemail is currently experiencing intermittent issues. The service owner is working to resolve the problem.
History:
Wednesday, December 16 2011, 7:09 a.m.
K-State Voicemail is currently experiencing intermittent issues. The service owner is working to resolve the problem.
History:
Tuesday, December 15 2011, 7:09 a.m.
K-State Voicemail is currently experiencing intermittent issues. The service owner is working to resolve the problem.
History:
Monday, December 14 2011, 7:10 a.m.
K-State Voicemail is currently experiencing intermittent issues. The service owner is working to resolve the problem.
Saturday, January 7, 2012
BigIP Load Balancer Maintenance, Sat. January 7, 5-9pm
Saturday, January 7, 2012 5:44 p.m.
Maintenance has been successfully completed.
History:
Wednesday, January 4, 2012, 11:48 a.m.
Software updates will be performed to the BigIP load balancers Sat evening from 5-9pm.
There will be several brief disruptions to services such as K-State Online, ISIS, HRIS
as services are moved between redundant load balancers.
Maintenance has been successfully completed.
History:
Wednesday, January 4, 2012, 11:48 a.m.
Software updates will be performed to the BigIP load balancers Sat evening from 5-9pm.
There will be several brief disruptions to services such as K-State Online, ISIS, HRIS
as services are moved between redundant load balancers.
Tuesday, January 3, 2012
K-State phone system problems
At this time the phone system is back to normal. Information Technology Services staff
will continue to monitor the system. If you experience additional problems, please
contact the IT Help Desk.
History:
Tuesday, January 3 2012, 11:52 a.m.
K-State phone system is currently experiencing problems. Information Technology Services staff are currently working with the vendor to resolve the problems.
will continue to monitor the system. If you experience additional problems, please
contact the IT Help Desk.
History:
Tuesday, January 3 2012, 11:52 a.m.
K-State phone system is currently experiencing problems. Information Technology Services staff are currently working with the vendor to resolve the problems.
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