Wednesday, May 30, 2012

Fiber maintenance

Wednesday, June 6, 2012, 8:50am
The fiber maintenance has been completed.

History:
Wednesday, May 30, 2012, 4:33pm

The City of Manhattan is adding additional storm drains on Claflin
Road and we have been asked to relocate the fiber that feeds the
Foundation Center, University Motor Pool, and the Forestry Building.
This fiber maintenance is scheduled from 7 p.m. Monday June 4th to 1
a.m. June 5th. There will be a loss of voice and data services to the
the Foundation Center, University Motor Pool, and Kansas Forestry Service
during this maintenance window. We apologize in advance for any
inconvenience and appreciate your patience.

HRIS update

Saturday, June 2, 2012, 8:05am
This maintenance has been completed.

History:
Wednesday, May 30, 2012, 10:27am

Saturday June 2, 5:00 am - 9:00 am

HRIS/Employee Self Service will be upgraded and unavailable Saturday
June 2, 5:00 am - 9:00 am.

Thursday, May 17, 2012

Pharos Printing Maintenance

Sunday, May 20, 2012, 2:40pm
The Pharos maintenance has been completed successfully. Free printing has been set for $5.00 for the summer semester.

History:
Thursday, May 17, 2012, 10:11am
May 20,
9am - 10:30am
The Pharos print services will be unavailable Sunday May 20th from 9-10:30am
to apply windows updates and roll over free printing for summer semester.

Parking System (FLEX) Maintenance

Sunday, May 20, 2012, 2:40pm
This maintenance has been completed.

History:
Thursday, May 17, 2012, 8:52am
May 19, 7am - May 20, 5pm

The Parking System, FLEX, will be unavailable due to scheduled maintenance
on Saturday, May 19, at 7 am through Sunday, May 20 at 5 pm. During this time
the Parking System, FLEX, and the eBusiness system will not be available.

Wednesday, May 16, 2012

OfficeScan Antivirus Upgrade-Possible Network Drops

Friday, May 18, 2012, 11:38am
OfficeScan Antivirus Upgrade was completed last night.

History:
May 16, 2012 11:54:34 AM
The following services will be transitioned to a new upgraded OfficeScan
server on Thursday May 17th from 10pm-12am. This transition can cause a
momentary drop in the network connection as the OfficeScan clients are
switched. This drop is generally not more than a few seconds and should
not impact end users. Service being transitioned May 17th include:
Talisma, Access Control Server, Linktivity, LAN Webservices,
Conference Registration, EHS Assistant and iTAC WIMP


History:
Wednesday, May 16, 2012 12:09 PM
The following services will be transitioned to a new upgraded OfficeScan
server on Thursday May 17th from 10pm-12pm. This transition can cause a
momentary drop in the network connection as the OfficeScan clients are
switched. This drop is generally not more than a few seconds and should
not impact end users. Service being transitioned May 17th include:
Talisma, Access Control Server, Linktivity, LAN Webservices,
Conference Registration, EHS Assistant and iTAC WIMP

History:
Wednesday, May 16, 2012 11:53 a.m.
Planned: OfficeScan Antivirus Upgrade-Possible Network Drops

The following services will be transitioned to a new upgraded OfficeScan
server on Thursday May 17th from 10pm-12pm. This transition can cause a
momentary drop in the network connection as the OfficeScan clients are
switched. This drop is generally not more than a few seconds and should
not impact end users. Service being transitioned May 17th include:

Talisma

Access Control Server

Linktivity

LAN Webservices

Conference Registration

EHS Assistant

iTAC WIMP

Friday, May 11, 2012

Connectivity Issues in Ford Hall

Friday, May 11, 2012, 7:59pm
The issue with Ford Hall has been resolved.

History:
Friday, May 11 2012, 6:47 p.m.
We are experiencing some connectivity issues in Ford Hall.
Staff is working to resolve the issue.

Thursday, May 10, 2012

IT security training for 2012

Thursday, May 10, 2012, 11:56am
The problem with moving to part 2 after completing part 1 of the IT security
training has been fixed.
------------
For those who got an error after completing part 1 that prevented them from moving to
part 2, we are working on a method to identify those individuals. We will mark their HRIS record
as having fully completed the training so they do not have repeat part 1 or check the box in part 2.
We will mark their training record in HRIS as having fully competed the training will then notify them.

History:
Thursday May 10, 2012 6:02 a.m.
There's a known problem with the 2012 IT security training.
Some people are getting the following error after they complete
part 1, which prevents them from continuing to part 2:
--------
You do not have permission to view
/its/security/secureit/2012-secure-it/step-2/.

If you believe this is an error, please contact the K-State IT Help Desk.
--------
Others have been able to complete part 2 successfully. We are working on
fixing the problem. Those who got the error will not have to take part 1
again. Part 2 is merely the acknowledgment check-box and presentation of
the completion certificate.

History:
Wednesday, May 9 2012, 11:15 a.m.
There's a known problem with the 2012 IT security training.
Some people are getting the following error after they complete
part 1, which prevents them from continuing to part 2:
--------
You do not have permission to view
/its/security/secureit/2012-secure-it/step-2/.

If you believe this is an error, please contact the K-State IT Help Desk.
--------
Others have been able to complete part 2 successfully. We are working on
fixing the problem. Those who got the error will not have to take part 1
again. Part 2 is merely the acknowledgment check-box and presentation of
the completion certificate.

Tuesday, May 8, 2012

KSOL is running slow

Tuesday, May 8, 2012, 9:31am
The issue has been resolved and K-State Online should be operating properly.

History:
Tuesday, May 8 2012, 6:12 a.m.
K-State Online slowness has been reported by some users. Staff is currently investigating the issue.

History:
Monday, May 7 2012, 5:11 p.m.
K-State Online slowness has been reported by some users. Staff is currently investigating the issue.

History:
Monday, May 7, 2012, 5:07p.m.
KSOL slowness reported. Staff is currently working to resolve the issue.

History:
Monday, May 7, 2012, 3:52p.m.
KSOL
slowness reported and memory issues observed. Currently restarting servers one at a time to resolve issue.

Thursday, May 3, 2012

Dickens Hall Wireless Problems

Thursday, May 3, 2012, 1:56pm
Wireless connectivity has been restored in Dickens Hall.

History:
Thursday, May 3 2012, 12:04 p.m.
Power is out in the lower west part of Dickens Hall, which is effecting the wire/ wireless connectivity.