K-State Online slowness issues have been resolved.
History:
Thursday, August 30, 2012 8:24 PM
The IT Help Desk has received a number of calls about slowness issues with
K-State Online. Information Technology Services (ITS) is working to resolve
the issue and apologizes for the inconvenience.
Thursday, August 30, 2012
Wednesday, August 29, 2012
HRIS "SQL" Error
The problem has been resolved
History:
Wednesday, August 29, 2012 8:30 PM
HRIS is experiencing an SQL error when going into view paycheck. Someone is looking into the matter of the issue.
History:
Wednesday, August 29, 2012 8:30 PM
HRIS is experiencing an SQL error when going into view paycheck. Someone is looking into the matter of the issue.
Unable to sign on after password reset
Password reset services may not immediately recognize a new password due to load on the service. If your new password doesn't work, contact IT-Help Desk at 532-7722.
History:
Wednesday, August 29 2012, 5:03p.m.
The IT Help Desk has received a number of calls about not being able to sign on to K-State services after changing a password. Information Technology Services (ITS) is working to resolve the issue. We will post additional updates to the IT status page. ITS apologizes for the inconvenience.
History:
Wednesday, August 29 2012, 5:03p.m.
The IT Help Desk has received a number of calls about not being able to sign on to K-State services after changing a password. Information Technology Services (ITS) is working to resolve the issue. We will post additional updates to the IT status page. ITS apologizes for the inconvenience.
KMS server maintenance
Maintenance has been completed.
History:
Friday August 31, 2012 4:02 p.m.
The KMS servers will be updated in preparation for
Windows 8 and Server 2012 on Friday August 31, 2012
7:00pm-9:00pm. This update will require a reboot.
History:
Friday August 31, 2012 4:02 p.m.
The KMS servers will be updated in preparation for
Windows 8 and Server 2012 on Friday August 31, 2012
7:00pm-9:00pm. This update will require a reboot.
Monday, August 27, 2012
Zimbra (email) slowness
The problem has been resolved.
History:
Some users are reporting slowness with Zimbra (email). The vendor experienced
a problem at one of their sites, ITS is working with the vendor to resolve
the problem as quickly as possible.
History:
Some users are reporting slowness with Zimbra (email). The vendor experienced
a problem at one of their sites, ITS is working with the vendor to resolve
the problem as quickly as possible.
Wednesday, August 22, 2012
iSIS Issues
iSIS is operational.
History:
Wednesday, August 22 2012, 6:45 a.m.
The IT Help Desk has received a number of calls about iSIS.
Information Technology Services (ITS) is working to resolve the issue.
ITS apologizes for the inconvenience.
History:
Tuesday, August 21 2012, 5:20 p.m.
The IT Help Desk has received a number of calls about iSIS. Information Technology Services (ITS) is working to resolve the issue. ITS apologizes for the inconvenience.
History:
Wednesday, August 22 2012, 6:45 a.m.
The IT Help Desk has received a number of calls about iSIS.
Information Technology Services (ITS) is working to resolve the issue.
ITS apologizes for the inconvenience.
History:
Tuesday, August 21 2012, 5:20 p.m.
The IT Help Desk has received a number of calls about iSIS. Information Technology Services (ITS) is working to resolve the issue. ITS apologizes for the inconvenience.
Tuesday, August 21, 2012
iSIS Currently Unavailable
iSIS is now operational.
History:
Tuesday, August 21 2012, 11:24 a.m.
iSIS is currently unavailable. ITS apologizes for the inconvenience.
In the meantime, if you need to:
* Check your class schedule: Contact the IT Help Desk at 785-532-7722,
email: helpddesk@ksu.edu , or visit 214 Hale Library
* Pay your bill: Go directly to Cashnet
(https://commerce.cashnet.com/cashnetb/selfserve/ebilllogin.aspx?client=KSUPROD&)
or contact the Cashier's Office at
785-532-6317, or visit 211 Anderson Hall
* Drop or add a class: Visit Enrollment Services at 118 Anderson
History:
Tuesday, August 21 2012, 6:50 a.m.
iSIS is currently unavailable. ITS is working to resolve the issue
and apologizes for the inconvenience.
History:
Tuesday, August 21 2012, 11:24 a.m.
iSIS is currently unavailable. ITS apologizes for the inconvenience.
In the meantime, if you need to:
* Check your class schedule: Contact the IT Help Desk at 785-532-7722,
email: helpddesk@ksu.edu , or visit 214 Hale Library
* Pay your bill: Go directly to Cashnet
(https://commerce.cashnet.com/cashnetb/selfserve/ebilllogin.aspx?client=KSUPROD&)
or contact the Cashier's Office at
785-532-6317, or visit 211 Anderson Hall
* Drop or add a class: Visit Enrollment Services at 118 Anderson
History:
Tuesday, August 21 2012, 6:50 a.m.
iSIS is currently unavailable. ITS is working to resolve the issue
and apologizes for the inconvenience.
Monday, August 20, 2012
iSIS course schedule issue
iSIS is experiencing slow response times due to record high demand.
ITS staff are monitoring closely and working to improve performance.
We apologize for the inconvenience.
History:
Monday, August 20, 2012, 8:32 p.m.
The IT Help Desk has received a number of calls about iSIS course schedule.
Information Technology Services (ITS) is working to resolve the issue. We
will post additional updates to the IT status page. ITS apologizes for the inconvenience.
ITS staff are monitoring closely and working to improve performance.
We apologize for the inconvenience.
History:
Monday, August 20, 2012, 8:32 p.m.
The IT Help Desk has received a number of calls about iSIS course schedule.
Information Technology Services (ITS) is working to resolve the issue. We
will post additional updates to the IT status page. ITS apologizes for the inconvenience.
iSIS login issues
Monday, August 20 2012, 6:50 p.m.
iSIS issues have been resolved.
History:
Monday, August 20, 2012, 11:14a.m.
iSIS is experiencing slow response times due to record high demand. ITS staff are monitoring closely and working to improve performance. We apologize for the inconvenience.
History:
Monday, August 20, 2012, 11:05a.m.
The IT Help Desk has received a number of calls about iSIS being unavailable . Information Technology Services (ITS) is working to resolve the issue. We will post additional updates to the IT status page. ITS apologizes for the inconvenience.
iSIS issues have been resolved.
History:
Monday, August 20, 2012, 11:14a.m.
iSIS is experiencing slow response times due to record high demand. ITS staff are monitoring closely and working to improve performance. We apologize for the inconvenience.
History:
Monday, August 20, 2012, 11:05a.m.
The IT Help Desk has received a number of calls about iSIS being unavailable . Information Technology Services (ITS) is working to resolve the issue. We will post additional updates to the IT status page. ITS apologizes for the inconvenience.
Sunday, August 19, 2012
Pharos unavailable
The Pharos printing maintenance is completed. New semester free print balances have been set for $10.00.
History:
Thursday, August 16 2012, 4:34 p.m .
The Pharos print services will be unavailable Sunday August
19th 9-11am to apply windows updates and roll over free
printing for the new semester.
History:
Thursday, August 16 2012, 4:34 p.m .
The Pharos print services will be unavailable Sunday August
19th 9-11am to apply windows updates and roll over free
printing for the new semester.
Friday, August 17, 2012
K-State Online inaccessible
The problem has been resolved.
History:
Friday, August 17, 2012 3:36 p.m.
The IT Help Desk has received a number of calls about K-State Online.
Information Technology Services (ITS) is working to resolve the issue.
We will post additional updates to the IT status page. ITS apologizes
for the inconvenience.
History:
Friday, August 17, 2012 3:36 p.m.
The IT Help Desk has received a number of calls about K-State Online.
Information Technology Services (ITS) is working to resolve the issue.
We will post additional updates to the IT status page. ITS apologizes
for the inconvenience.
Wednesday, August 8, 2012
K-State Online inaccessible
K-State Online service has been restored.
History:
Wednesday, August 8 2012, 1:37 p.m.
The IT Help Desk has received a number of calls about K-State Online.
Information Technology Services (ITS) is working to resolve the issue. We
will post additional updates to the IT status page. ITS apologizes for the
inconvenience.
History:
Wednesday, August 8 2012, 1:37 p.m.
The IT Help Desk has received a number of calls about K-State Online.
Information Technology Services (ITS) is working to resolve the issue. We
will post additional updates to the IT status page. ITS apologizes for the
inconvenience.
Intermittent wireless outage
The upgrade has been completed.
History:
Tuesday, August 8, 2012, 1:17 p.m.
At 11:30 ITS is completing a wireless controller upgrade. There will
be intermittent 30 minute outages for those on Aruba access points.
Users will experience losing access to a session and then reconnecting.
ITS apologizes for the inconvenience.
History:
Tuesday, August 8, 2012, 1:17 p.m.
At 11:30 ITS is completing a wireless controller upgrade. There will
be intermittent 30 minute outages for those on Aruba access points.
Users will experience losing access to a session and then reconnecting.
ITS apologizes for the inconvenience.
Monday, August 6, 2012
eProfile Contact Information
This issue has been resolved.
History:
Monday, August 6 2012, 4:08 p.m.
The IT Help Desk has received a number of calls about errors with eProfile
contact information. Information Technology Services (ITS) is working to
resolve the issue. We will post additional updates to the IT status page. ITS
apologizes for the inconvenience.
History:
Monday, August 6 2012, 4:08 p.m.
The IT Help Desk has received a number of calls about errors with eProfile
contact information. Information Technology Services (ITS) is working to
resolve the issue. We will post additional updates to the IT status page. ITS
apologizes for the inconvenience.
ISIS and K-State login
This issue has been resolved.
History:
Monday, August 6 2012, 11:49 a.m.
The IT Help Desk has received a number of calls about ISIS
and K-State Online logins. Information Technology Services
(ITS) is working to resolve the issue. We will post additional
updates to the IT status page. ITS apologizes for the inconvenience.
History:
Monday, August 6 2012, 11:49 a.m.
The IT Help Desk has received a number of calls about ISIS
and K-State Online logins. Information Technology Services
(ITS) is working to resolve the issue. We will post additional
updates to the IT status page. ITS apologizes for the inconvenience.
Friday, August 3, 2012
iSIS login
This issue has been resolved.
History:
Friday, August 3 2012, 9:48 a.m.
The IT Help Desk has received a number of calls about users unable to log into iSIS,
the service provider has been contacted and we will post additional updates
to the IT status page. Information Technology Services apologizes for the inconvenience.
History:
Friday, August 3 2012, 9:48 a.m.
The IT Help Desk has received a number of calls about users unable to log into iSIS,
the service provider has been contacted and we will post additional updates
to the IT status page. Information Technology Services apologizes for the inconvenience.
Thursday, August 2, 2012
International and out of state access to K-State services
K-State webpage access has been repaired for international and out-of-state users.
History:
Thursday, August 2 2012, 9:47 a.m.
The IT Help Desk has received a number of calls about K-State webpage access from out of state or international locations. The service provider has been contacted and we will post additional updates to the IT status page. Information Technology Services apologizes for the inconvenience.
History:
Thursday, August 2 2012, 9:47 a.m.
The IT Help Desk has received a number of calls about K-State webpage access from out of state or international locations. The service provider has been contacted and we will post additional updates to the IT status page. Information Technology Services apologizes for the inconvenience.
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