Tuesday, January 29, 2013

PeopleSearch access issues

This issue has been resolved.

History:
Tuesday, January 29 2013, 8:36 p.m.
The IT Help Desk has received a number of calls about PeopleSearch access issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

K-State homepage issues

This issue has been resolved.

History:
Tuesday, January 29 2013, 8:37 a.m.
The IT Help Desk has received a number of calls about the K-State homepage not loading.  Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Sunday, January 27, 2013

K-State Online video streaming issues

This issue has been resolved.

History:
Monday, January 28, 2013, 5:57 a.m.
The IT Help Desk has received a number of calls about K-State Online video streaming. We have reports that some outside Internet vendors are still experiencing issues with video streaming. We apologize for any inconvenience.

KSU voicemail issues

This issue has been resolved.

History:
Monday, January 28, 2013, 5:57 a.m.
K-State is experiencing voicemail issues. This issue appears to be caused by the notification lights, which have been temporarily disabled. K-Staters need to check their voicemail messages periodically since they will have no indication that they have a voicemail message, however, messages are being delivered.  ITS is working on a solution with the vendor, which might require this week to resolve and apologizes for the inconvenience.

Email issues sending from wireless connections

This issue has been resolved.

History:
Wednesday, February 6 2013, 5:55 a.m.
We are currently experiencing issues with sending email from wireless connections.  We are working with Merit to resolve the issue.  In the meantime, if users have access to a campus wired connection, they should send email via those connections.

K-State email on some email blocklists

Block list issues have been resolved.

History:

Saturday, February 16 2013, 8:45 am

Some users are receiving bounced messages when sending email to Hotmail, Live, MSN, etc. This is an ongoing issue that results when K-staters share their credentials via phishing scams, mark mail coming from K-State as spam and/or forward their mail. The IT staff is working with our service provider to request removal from the blocked lists.

History:

Thursday, January 17 2013, 6:00 a.m.

Some users are receiving bounced messages when sending email to Hotmail, Live, MSN, etc. This is an ongoing issue that results when K-staters share their credentials via phishing scams, mark mail coming from K-State as spam and/or forward their mail. The IT staff is working with our service provider to request removal from the blocked lists.

History:

Tuesday, January 15 2013, 6:09 a.m.

Some users are receiving bounced messages when sending email to Hotmail, Live, MSN, etc. This is an ongoing issue that results when K-staters share their credentials via phishing scams, mark mail coming from K-State as spam and/or forward their mail. The IT staff is working with our service provider to request removal from the blocked lists.

History:

Tuesday, January 15 2013, 6:09 a.m.

Some users are receiving bounced messages when sending email to Hotmail, Live, MSN, etc. This is an ongoing issue that results when K-staters share their credentials via phishing scams, mark mail coming from K-State as spam and/or forward their mail. The IT staff is working with our service provider to request removal from the blocked lists.

History:

Tuesday, January 15 2013, 6:09 a.m

Some users are receiving bounced messages when sending email to Hotmail, Live, MSN, etc. This is an ongoing issue that results when K-staters share their credentials via phishing scams, mark mail coming from K-State as spam and/or forward their mail. The IT staff is working with our service provider to request removal from the blocked lists.

History:

Monday, January 14 2013, 5:58 a.m.

Some users are receiving bounced messages when sending email to Hotmail, Live, MSN, etc. This is an ongoing issue that results when K-staters share their credentials via phishing scams, mark mail coming from K-State as spam and/or forward their mail. The IT staff is working with our service provider to request removal from the blocked lists.

History:

Sunday, January 13 2013, 12:04 p.m.

Some users are receiving bounced messages when sending email to Hotmail, Live, MSN, etc. This is an ongoing issue that results when K-staters share their credentials via phishing scams, mark mail coming from K-State as spam and/or forward their mail. The IT staff is working with our service provider to request removal from the blocked lists.

History:

Saturday, January 12 2013, 6:13 a.m.

Some users are receiving bounced messages when sending email to Hotmail, Live, MSN, etc. This is an ongoing issue that results when K-staters share their credentials via phishing scams, mark mail coming from K-State as spam and/or forward their mail. The IT staff is working with our service provider to request removal from the blocked lists.

History:

Friday, January 11 2013, 6:00 a.m.

Some users are receiving bounced messages when sending email to Hotmail, Live, MSN, etc. This is an ongoing issue that results when K-Staters share their credentials via phishing scams, mark mail coming from K-State as spam and/or forward their mail. The IT Staff is working with our service provider to request removal from blocked lists.

History:

Thursday, January 10 2013, 5:56 a.m.

Some users are receiving bounced messages when sending email to Hotmail, Live, MSN, etc. This is an ongoing issue that results when K-Staters share their credentials via phishing scams, mark mail coming from K-State as spam and/or forward their mail. The IT Staff is working with our service provider to request removal from blocked lists.

History:

Wednesday, January 9 3013, 6:05 a.m.

Some users are receiving bounced messages when sending email to Hotmail, Live, MSN, etc. This is an ongoing issue that results when K-Staters share their credentials via phishing scams, mark mail coming from K-State as spam and/or forward their mail. The IT Staff is working with our service provider to request removal from blocked lists.

History:

Tuesday, January 8 2013, 9:12 a.m.

Some users are receiving bounced messages when sending email to Hotmail, Live, MSN, etc. This is an ongoing issue that results when K-Staters share their credentials via phishing scams, mark mail coming from K-State as spam and/or forward their mail. The IT Staff is working with our service provider to request removal from blocked lists.

History:

Tuesday, January 8, 2013, 5:58 a.m.

Some users are receiving bounced messages when sending email to Hotmail, Live, MSN, etc. This is an ongoing issue that results when K-Staters share their credentials via phishing scams, mark mail coming from K-State as spam and/or forward their mail. The IT Staff is working with our service provider to request removal from blocked lists.

History:

Monday, January 7 2013, 5:56 p.m.

Some users are receiving bounced messages when sending email to Hotmail, Live, MSN, etc. This is an ongoing issue that results when K-Staters share their credentials via phishing scams, mark mail coming from K-State as spam and/or forward their mail. The IT Staff is working with our service provider to request removal from blocked lists.

History:

Sunday, January 6 2013, 12:18 p.m.

Some users are receiving bounced messages when sending email to Hotmail, Live, MSN, etc. This is an ongoing issue that results when K-Staters share their credentials via phishing scams, mark mail coming from K-State as spam and/or forward their mail. The IT Staff is working with our service provider to request removal from blocked lists.

History:

Sunday, January 6 2013, 12:13 p.m.

Some users are receiving bounced messages when sending email to Hotmail, Live, MSN, etc. This is an ongoing issue that results when K-Staters share their credentials via phishing scams, mark mail coming from K-State as spam and/or forward their mail. The IT Staff is working with our service provider to request removal from blocked lists.

History:

Saturday, January 5, 2013, 9:27 a.m.

Some users are receiving bounced messages when sending email to Hotmail, Live, MSN, etc. This is an ongoing issue that results when K-Staters share their credentials via phishing scams, mark mail coming from K-State as spam and/or forward their mail. The IT Staff is working with our service provider to request removal from blocked lists.

History:

Friday, January 4 2013, 5:58 a.m.

Some users are receiving bounced messages when sending email to Hotmail, Live, MSN, etc. This is an ongoing issue that results when K-Staters share their credentials via phishing scams, mark mail coming from K-State as spam and/or forward their mail. The IT Staff is working with our service provider to request removal from blocked lists.

History:

Friday, January 4, 2013, 5:58 a.m.

Users may intermittently receive bounced messages when sending email to some providers (ex. Hotmail, MSN, etc.)  as our service provider continues to request removal from the blocklists.

History:

Thursday, January 3 2013, 6:01 a.m.

 Users may intermittently receive bounced messages when sending email to some providers (ex. Hotmail, MSN, etc.)  as our service provider continues to request removal from the blocklists.

History:

Wednesday, January 2 2013, 6:01 a.m.

Users may intermittently receive bounced messages when sending email to some providers (ex. Hotmail, MSN, etc.)  as our service provider continues to request removal from the blocklists.

History:

Monday, December 31 2012, 5:55 a.m.

Users may intermittently receive bounced messages when sending email to some providers (ex. Hotmail, MSN, etc.)  as our service provider continues to request removal from the blocklists.

History:

Monday, December 31 2012, 5:55 a.m.

Users may intermittently receive bounced messages when sending email to some providers (ex. Hotmail, MSN, etc.)  as our service provider continues to request removal from the blocklists.

History:

Sunday, December 30 2012, 12:01 p.m.

Users may intermittently receive bounced messages when sending email to some providers (ex. Hotmail, MSN, etc.)  as our service provider continues to request removal from the blocklists.

History:

Saturday, December 29 2012, 6:07 a.m.

Users may intermittently receive bounced messages when sending email to some providers (ex. Hotmail, MSN, etc.)  as our service provider continues to request removal from the blocklists.

History:

Friday, December 28 2012, 5:58 a.m.

Users may intermittently receive bounced messages when sending email to some providers (ex. Hotmail, MSN, etc.)  as our service provider continues to request removal from the blocklists.

History:

Sunday, December 23 2012, 12:09 p.m.

Users may intermittently receive bounced messages when sending email to some providers (ex. Hotmail, MSN, etc.)  as our service provider continues to request removal from the blocklists.

History:

Saturday, December 22 2012, 6:19 a.m.

Users may intermittently receive bounced messages when sending email to some providers (ex. Hotmail, MSN, etc.)  as our service provider continues to request removal from the blocklists.

History:

Friday, December 21 2012, 6:06 a.m.

Our email service provider, Merit, continues to request K-State removal of email from blocklists.  Users may receive bounced messages when sending email to some providers (ex. Hotmail, MSN, Etc.)

History:

Friday, December 21 2012, 6:05 a.m.

Users may intermittently receive bounced messages when sending email to some providers (ex. Hotmail, MSN, etc.)  as our service provider continues to request removal from the blocklists.

History:

Thursday, December 20 2012, 6:08 a.m.

Our email service provider, Merit, continues to request K-State removal of email from blocklists.  Users may receive bounced messages when sending email to some providers (ex. Hotmail, MSN, Etc.)

History:

Wednesday, December 19 2012, 6:25 a.m.

Our email service provider, Merit, continues to request K-State removal of email from blocklists.  Users may receive bounced messages when sending email to some providers (ex. Hotmail, MSN, Etc.)

History:

Tuesday, December 18 2012, 5:59 a.m.

Our email service provider, Merit, continues to request K-State removal of email from blocklists.  Users may receive bounced messages when sending email to some providers (ex. Hotmail, MSN, Etc.)

History:

Monday, December 16 2012, 6:03 a.m.

Our email service provider, Merit, continues to request K-State removal of email from blocklists.  Users may receive bounced messages when sending email to some providers (ex. Hotmail, MSN, Etc.)

History:

Sunday, December 16 2012, 12:16 p.m.

Our email service provider, Merit, continues to request K-State removal of email from blocklists.  Users may receive bounced messages when sending email to some providers (ex. Hotmail, MSN, Etc.)

History:

Saturday, December 15 2012, 6:04 a.m.

Our email service provider, Merit, continues to request K-State removal of email from blocklists.  Users may receive bounced messages when sending email to some providers (ex. Hotmail, MSN, Etc.)

History:

Friday, December 14 2012, 5:06 p.m.

Our email service provider, Merit, continues to request K-State removal of email from blocklists.  Users may receive bounced messages when sending email to some providers (ex. Hotmail, MSN, Etc.)

History:

Friday, December 14 2012, 6:08 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Thursday, December 13 2012, 6:01 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Wednesday, December 12 2012, 6:02 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Tuesday, December 11 2012, 6:05 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Monday, December 10 2012, 6:04 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Sunday, December 9 2012, 12:02 p.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Saturday, December 8 2012, 6:06 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Friday, December 7 2012, 6:14 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Thursday, December 6 2012, 8:18 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Wednesday, December 5 2012, 6:11 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Tuesday, December 4 2012, 6:02 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Monday, December 3 2012, 6:00 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Saturday, December 1 2012, 6:01 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Friday, November 30 2012, 6:02 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Thursday, November 29 2012, 6:20 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Wednesday, November 28 2012, 6:11 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Tuesday, November 27 2012, 6:16 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Monday, November 26 2012, 6:11 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Saturday, November 24 2012, 6:14 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Wednesday, November 21 2012, 5:59 a.m.

 A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

 Tuesday, November 20 2012, 6:04 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

 Monday, November 19 2012, 6:11 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Saturday, November 17 2012, 6:14 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Friday, November 16 2012, 6:11 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Thursday, November 15 2012, 6:00 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Wednesday, November 14 2012, 6:08 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Tuesday, November 13 2012, 6:02 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Monday, November 12 2012, 6:03 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Saturday, November 10 2012, 6:05 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Friday, November 9 2012, 6:06 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Thursday, November 8 2012, 6:06 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Wednesday, November 7 2012, 6:13 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

 Tuesday, November 6 2012, 6:12 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Monday, November 5 2012,  6:04 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Sunday, November 4 2012, 12:33 p.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Saturday, November 3 2012, 6:02 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Friday, November 2 2012, 6:07 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Thursday, November 1 2012, 6:10 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Tuesday, October 30 2012, 6:00 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Tuesday, October 30 2012, 6:00 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Monday, October 29 2012, 6:03 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Thursday, October 25 2012, 6:12 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Wednesday, October 24 2012, 6:09 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Tuesday, October 23 2012, 6:08 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Monday, October 22 2012, 6:09 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Sunday, October 21 2012, 12:18 p.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days

History:

Saturday, October 20 2012, 6:34 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Friday, October 19 2012, 6:09 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Thursday, October 18 2012, 6:07 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Wednesday, October 17 2012, 6:22 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Tuesday, October 16 2012, 10:46 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Monday, October 15 2012, 6:06 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Thursday, October 11 2012, 8:05 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Thursday, October 11 2012, 6:18 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Tuesday, October 9 2012, 7:02 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Monday, October 8 2012, 6:09 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Friday, September 28 2012, 9:51 a.m.

A number of  K-State email users responding to phishing scams recently have gotten us on some of the email blocklists. The compromised accounts have been dealt with and Merit has requested our removal from the blocklists.  The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Wednesday, September 26 2012, 6:46 a.m.

A number of K-State email users responding to phishing scams recently have gotten us on some of the email blacklists. The compromised accounts have been dealt with and Merit has requested our removal from the blacklists. The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Tuesday, September 25 2012, 7:03 a.m.

A number of K-State email users responding to phishing scams recently have gotten us on some of the email blacklists. The compromised accounts have been dealt with and Merit has requested our removal from the blacklists. The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Monday, September 24 2012, 7:01 a.m.

A number of K-State email users responding to phishing scams recently have gotten us on some of the email blacklists. The compromised accounts have been dealt with and Merit has requested our removal from the blacklists. The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Friday, September 21, 2012 6:58 a.m.

A number of K-State email users responding to phishing scams recently have gotten us on some of the email blacklists. The compromised accounts have been dealt with and Merit has requested our removal from the blacklists. The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Thursday, September 20 2012, 7:36 a.m.

A number of K-State email users responding to phishing scams recently have gotten us on some of the email blacklists. The compromised accounts have been dealt with and Merit has requested our removal from the blacklists. The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Wednesday, September 19 2012, 7:14 a.m.

A number of K-State email users responding to phishing scams recently have gotten us on some of the email blacklists. The compromised accounts have been dealt with and Merit has requested our removal from the blacklists. The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Tuesday, September 18 2012, 6:27 a.m.

A number of K-State email users responding to phishing scams recently have gotten us on some of the email blacklists. The compromised accounts have been dealt with and Merit has requested our removal from the blacklists. The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Monday, September 17 2012, 9:32 a.m.

A number of K-State email users responding to phishing scams recently have gotten us on some of the email blacklists. The compromised accounts have been dealt with and Merit has requested our removal from the blacklists. The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Friday, September 14 2012, 6:51 a.m.

A number of K-State email users responding to phishing scams recently have gotten us on some of the email blacklists. The compromised accounts have been dealt with and Merit has requested our removal from the blacklists. The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Thursday, September 13 2012, 6:37 a.m.

A number of K-State email users responding to phishing scams recently have gotten us on some of the email blacklists. The compromised accounts have been dealt with and Merit has requested our removal from the blacklists. The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Wednesday, September 12 2012, 6:36 a.m.

A number of K-State email users responding to phishing scams recently have gotten us on some of the email blacklists. The compromised accounts have been dealt with and Merit has requested our removal from the blacklists. The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Tuesday, September 11 2012, 6:33 a.m.

A number of K-State email users responding to phishing scams recently have gotten us on some of the email blacklists. The compromised accounts have been dealt with and Merit has requested our removal from the blacklists. The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Monday, September 10 2012, 12:37 p.m.

A number of K-State email users responding to phishing scams recently have gotten us on some of the email blacklists. The compromised accounts have been dealt with and Merit has requested our removal from the blacklists. The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

History:

Friday, September 7 2012, 6:33 a.m.

A number of K-State email users responding to phishing scams recently have gotten us on some of the email blacklists. The compromised accounts have been dealt with and Merit has requested our removal from the blacklists. The situation should be improving but users may continue to receive bounce messages when sending email over the next few days.

KSOL Video stream Issues

This problem has been resolved

History:
Saturday, January 26 2013, 3:59 p.m.
The IT Help Desk has received a number of calls about K-State Online. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Saturday, January 26, 2013

Email Issues

This problem has been resolved.

History:
Saturday, January 26 2013, 5:25 p.m.
The IT Help Desk has received a number of calls about Email issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Tuesday, January 22, 2013

Pharos Print Service Maintenance

This maintenance has been completed

History:
 Friday, January 18 2013, 8:19 p.m.
The Pharos print services will be unavailable Sunday January 20th 9-11am to apply windows updates and roll over free printing for the new semester.  Thank you.

Sunday, January 20, 2013

ISIS issues.

The issue has been resolved.

History:
Sunday, January 20 2013, 2:57 p.m.
The IT Help Desk has received a number of calls about iSIS. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Friday, January 18, 2013

Email LISTSERV Issue

This issue has been resolved.

History:
Tuesday, January 22 2013, 7:28 a..m.
Email issues (LISTSERV) reported. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Monday, January 14, 2013

Parking garage problem

This issue has been resolved.

History:
Monday, January 14 2013, 8:25 p.m.
The IT Help Desk has received calls about the gate at the parking garage.  Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Sunday, January 13, 2013

K-State Home page issues

The  issue has been resolved.

History: 
Sunday, January 13 2013, 2:36 p.m.
The IT Help Desk has received a number of calls about error messages when trying to access the K-State home page. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Wednesday, January 9, 2013

Enterprise Services Maintenance

This maintenance has been completed.

History:
Sunday Jan 13th, 12:01 a.m. - 3:00 a.m. load balancer updates will be performed which will result in momentary service disruption to many services such as K-State Online, K-State web pages, ISIS, HRIS, K-State Library Catalog, as well as other enterprise services. 

Sunday, January 6, 2013

Email Issues with Mobile Devices

The issue has been resolved. 

History:
Monday, January 7 2013, 5:59 a.m.
The IT Help Desk has received a number of calls about people being unable to access email using mobile devices. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

History:
Sunday, January 6 2013, 4:02 p.m.
The IT Help Desk has received a number of calls about people being unable to access email using mobile devices. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Email issues

The email issues have been resolved. 

History:
Sunday, January 6 2013, 12:01 p.m. 
The IT Help Desk has received a number of calls about email issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

History:
Saturday, January 5 2013, 9:22 a.m.
The IT Help Desk has received a number of calls about email issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

History:
Friday, January 4 2013, 2:23 p.m.
The IT Help Desk has received a number of calls about email issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Emergency email maintenance rescheduled

The maintenance has been completed.

History: 
Sunday, January 6, 2013 1:09 p.m.
The maintenance has been completed.

History:
Sunday, January 6, 2013 1:09p.m.
The majority of the upgrade was completed on Sunday, January 6, 2013 around 6 a.m. 

History:
Friday, January 4, 2013 4:29 p.m.
Merit will be performing an upgrade to Zimbra 7.2.2 on Sunday January 6 from 1 a.m. to approximately 5 a.m. this should improve with user accounts. Email service will be unavailable during the upgrade.

History:
Sunday, December 30, 2012 1:42pm
The emergency email maintenance has been rescheduled for a later date.

History:
Sunday, December 30, 2012 1:42pm
Merit will be performing an upgrade on December 31 from 1 a.m. to 5 a.m. that should improve issues with user accounts.

Email service will be unavailable during the upgrade.

Wednesday, January 2, 2013

E-mail running slow

This issue has been resolved.

History:
Wednesday, January 2 2013, 9:14 a.m.
The IT Help Desk has received a number of calls about email running slow. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.