Tuesday, February 26, 2013

Webmail Access Issues

 The issue has been resolved.

History:
Wednesday, February 27 2013, 5:59 a.m.
ITS staff is working with the service provider to resolve the issue. We apologize for the inconvenience. 

History:
Tuesday, February 26th 2013, 11:07p.m.
The IT Help Desk has received a number of calls regarding webmail. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Webmail Issues

This issue has been resolved.

History:
Tuesday, February 26 2013, 11:25 a.m.
The IT Help Desk has received a number of calls about webmail access and sending issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

iSIS Maintenance

ISIS maintenance has been completed

History:
Tuesday, February 26 2013, 8:47 a.m.
iSIS will be unavailable approximately 6:00 a.m. - 8:00 a.m. on Saturday, March 2nd for routine maintenance. iSIS will be brought up as soon as the maintenance is complete.

Friday, February 22, 2013

Central Authentication Services maintenance

The maintenance is completed.

History:
Friday, February 22 2013, 7:57p.m.
Central Authentication Services (CAS) maintenance has been scheduled for Monday, February 25th, from 6:15 - 6:30 a.m.  This maintenance includes a configuration change that will improve the reliability and scalability of our Central Authentication Services.

CAS will be unavailable during the upgrade. Users will not be able to sign in to K-State Online, Connect, iSIS, K-State Zimbra and other applications that use CAS during this short time.

Wednesday, February 20, 2013

Network issue in Jardine

This issue has been resolved. 

History:
Wednesday, February 20, 2013, 1:54 p.m.
Network issue has been reported in Jardine complex. ITS staff is aware of the problem and working to resolve the issue. We are sorry for the inconvenience.

Friday, February 15, 2013

Pharos Maintenance

Pharos maintenance is complete 

History:

Sunday, February 17 2013, 12:05 p.m.
Pharos Maintenance - Sunday, February 17 2013
The Pharos print services will be unavailable Sunday, February 17th, from 9-10 a.m. to apply windows updates.

Monday, February 11, 2013

iSIS Maintenance

 iSIS maintenance will be rescheduled at a future date.  iSIS is available.

History:

iSIS Maintenance - Saturday, February 16, 2013
iSIS will be unavailable from approximately 6:00 a.m. to 8:00 a.m. for routine maintenance on Saturday, February 16, 2013.  iSIS will be brought up as soon as the maintenance is complete.

Email Intermittent Issues

This issue has been resolved.

History:
Tuesday, February 12 2013, 5:57 a.m.
Information Technology Services (ITS) has received reports about email intermittent issues on Mac devices.  ITS is working to resolve the issue and apologizes for the inconvenience.

Sunday, February 10, 2013

iSIS Maintenance

Maintenance  has been completed.

History:
Wednesday, February 6 2013, 12:07 p.m.
iSIS Maintenance - Sunday, February 10th
iSIS will be unavailable starting 6 a.m. February 10th for routine maintenance which is estimated to take approximately 3 hours. iSIS will be brought up as soon as the maintenance is complete.

K-State Online video streaming issues

ITS is continuing to monitor issues concerning video streaming. Suggestions for improving video viewing have been sent to students and faculty.

History:
Saturday, February 16 2013, 8:35 a.m.
The IT Help Desk has received a number of calls about K-State Online video streaming. We have reports that some outside Internet vendors are still experiencing issues with video streaming. We apologize for any inconvenience.

AT&T users please refer to the following URL:
http://www.littleapplepost.com/2013/01/24/att-outage/

History:
Monday, January 28 2013, 5:01 p.m.
The IT Help Desk has received a number of calls about K-State Online video streaming. We have reports that some outside Internet vendors are still experiencing issues with video streaming. We apologize for any inconvenience.

Thursday, February 7, 2013

iSIS Issue

The issue has been resolved. 

History:
Thursday, February 7 2013, 8:14 a.m.
The IT Help Desk has received a number of calls about iSIS. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Tuesday, February 5, 2013

K-State Online slowness

This issue has been resolved.

History:
Tuesday, February 5 2013, 3:47 p.m.
The IT Help Desk has received a number of calls about K-State Online slowness and returning a 503 error.  Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Sunday, February 3, 2013

Email LISTSERV issue

These issues have been resolved.

Email Maintenance

 This maintenance has been completed

History:
Tuesday, January 29 2013, 5:43 p.m
Planned maintenance for email is scheduled from midnight Saturday, February 2, 2013 through 4 a.m. Sunday, February 3, 2013.  Merit, our email service provider, is updating our mail servers to allow for outbound scanning of email. Small mail delivery delays may be encountered.

Pharos print maintenance

This maintenance has been completed

History:
Friday, February 1 2013, 1:03 p.m.
The Pharos print services will be unavailable Sunday, February 3rd, from 9-10 a.m. to complete required maintenance.