The backups have completed and all services have returned to normal.
History:
Friday, March 29, 2013 10:29 a.m.
The central file server has undergone some recent file transfers and as a
result backups are attempting to catch up with all the new data. The
backup processes are working hard to ensure all new data is backed up
and users may see some slowness while this process completes. Please be
patient as reliable backups are key to disaster recovery. We estimate
that this process should complete over the weekend and all services
should return to normal working conditions by Monday. Thank you for your patience.
Friday, March 29, 2013
Thursday, March 28, 2013
Pharos printing issues
This issue has been resolved.
History:
Thursday, march 28 2013, 1:14 p.m.
The IT Help Desk has received a number of calls about the Pharos printing service not working. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
History:
Thursday, march 28 2013, 1:14 p.m.
The IT Help Desk has received a number of calls about the Pharos printing service not working. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
Wednesday, March 27, 2013
K-State Online Maintenance
This maintenance has been completed.
History:
Wednesday, March 27 2013 5:08 p.m.
K-State Online will be unavailable on March 28th for approximately 10 minutes between 5:30 a.m. and 6 a.m. for planned maintenance.
History:
Wednesday, March 27 2013 5:08 p.m.
K-State Online will be unavailable on March 28th for approximately 10 minutes between 5:30 a.m. and 6 a.m. for planned maintenance.
K-State Email Maintenance
Planned maintenance for Zimbra email is scheduled for a period of 30 minutes sometime between 11 p.m Wednesday, March 27 and 1 a.m. Thursday, March 28.
Friday, March 22, 2013
K-State Online video streaming issues
This issue has been resolved.
History:
Thursday, April 25 2013, 6:07 a.m.
ITS is continuing to monitor issues concerning video streaming. Suggestions for improving video viewing have been sent to students and faculty.
History:
Monday, January 28 2013, 5:00 p.m.
The IT Help Desk has received a number of calls about K-State Online video streaming. We have reports that some outside Internet vendors are still experiencing issues with video streaming. We apologize for any inconvenience.
History:
The IT Help Desk has received a number of calls about K-State Online video streaming. We have reports that some outside internet vendors are still experiencing issues with video streaming. We apologize for any inconvenience.
History:
Thursday, April 25 2013, 6:07 a.m.
ITS is continuing to monitor issues concerning video streaming. Suggestions for improving video viewing have been sent to students and faculty.
History:
Monday, January 28 2013, 5:00 p.m.
The IT Help Desk has received a number of calls about K-State Online video streaming. We have reports that some outside Internet vendors are still experiencing issues with video streaming. We apologize for any inconvenience.
History:
The IT Help Desk has received a number of calls about K-State Online video streaming. We have reports that some outside internet vendors are still experiencing issues with video streaming. We apologize for any inconvenience.
Platinum server maintenance
Maintenance on this system will begin at midnight Saturday, March 23rd and continue through midnight Sunday, March 24th. We are scheduling this for 24 hours, but will send an update if completed sooner. This maintenance outage will not have an impact on staff's ability to log into their computers but access to files on the W drive and Y drive will be disabled for the duration of the maintenance window.
Thursday, March 21, 2013
Network issues in Kedzie Hall
The issue has been resolved.
History:
Tuesday March 21 2013, 11:45 a.m.
The IT Help Desk has received a number of calls about Network issues in Kedzie Hall. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
History:
Tuesday March 21 2013, 11:45 a.m.
The IT Help Desk has received a number of calls about Network issues in Kedzie Hall. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
Platinum File Share Offline
The Platinum file share is experiencing intermittent issues and may go
into offline status throughout the day. We are doing all we can to
ensure that the service remains online as long as possible. We apologize
for the inconvenience and will have this service stable soon.
History:
Thursday March 21, 9:14 a.m.
The central campus file share, platinum, is experiencing some problems and is currently offline. We are working on getting it back online as quickly as possible. We apologize for the inconvenience. We will update the list as we work through the problem.
History:
Thursday March 21, 9:14 a.m.
The central campus file share, platinum, is experiencing some problems and is currently offline. We are working on getting it back online as quickly as possible. We apologize for the inconvenience. We will update the list as we work through the problem.
KEAS Not Responding
This issue has been resolved.
History:
Thursday, March 21 2013, 8:24 a.m.
The IT Help Desk has received a number of calls about KEAS not responding. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
History:
Thursday, March 21 2013, 8:24 a.m.
The IT Help Desk has received a number of calls about KEAS not responding. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
Tuesday, March 19, 2013
Pharos printing maintenance
The maintenance has been completed.
History:
Tuesday March 19, 2013 4:23 p.m.
Pharos printing will be unavailable tonight from 8 p.m. - 11 p.m. to perform system maintenance.
History:
Tuesday March 19, 2013 4:23 p.m.
Pharos printing will be unavailable tonight from 8 p.m. - 11 p.m. to perform system maintenance.
Monday, March 18, 2013
eID password update
This release was completed successfully.
History:
Monday, March 18, 2013 4:49 p.m.
eID password updates are scheduled for Tuesday, March 26th, from 7 a.m. - 7:30 a.m. This update will improve the efficiency, usability, and flexibility of eID password changes. eProfile and Support Tools will be unavailable during the upgrade.
History:
Monday, March 18, 2013 4:49 p.m.
eID password updates are scheduled for Tuesday, March 26th, from 7 a.m. - 7:30 a.m. This update will improve the efficiency, usability, and flexibility of eID password changes. eProfile and Support Tools will be unavailable during the upgrade.
Webmail running slow
This issue has been resolved.
History:
Monday, March 18 2013, 8:17 a.m.
The IT Help Desk has received a number of calls about webmail running slow. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
History:
Monday, March 18 2013, 8:17 a.m.
The IT Help Desk has received a number of calls about webmail running slow. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
Friday, March 15, 2013
Single Sign-On issues
This issue has been resolved.
History:
Friday, March 12 2013, 9:51 a.m.
The IT Help Desk has received a number of calls about issues with Single Sign-On. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
History:
Friday, March 12 2013, 9:51 a.m.
The IT Help Desk has received a number of calls about issues with Single Sign-On. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
Thursday, March 14, 2013
Network Maintenance
The network maintenance is scheduled for Saturday, March 16, 2013 from 8 a.m. - 12 p.m. Service will be interrupted while the Salina switches are upgraded and
routing for the Salina subnets are reconfigured. We anticipate 2 short
outages during the window. Each outage should be under 5 minutes.
Wednesday, March 13, 2013
Webmail Access Issue
This issue has been resolved.
History:
Wednesday, march 13 2013, 7:30 p.m.
Our webmail service provider is performing maintenance at this time which may cause slight connectivity issues. This maintenance is expect to be complete at 1 a.m. ITS apologizes for the inconvenience.
History:
Wednesday, March 13 2013, 6:59 p.m.
The IT Help Desk has received a number of calls regarding webmail. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
History:
Wednesday, march 13 2013, 7:30 p.m.
Our webmail service provider is performing maintenance at this time which may cause slight connectivity issues. This maintenance is expect to be complete at 1 a.m. ITS apologizes for the inconvenience.
History:
Wednesday, March 13 2013, 6:59 p.m.
The IT Help Desk has received a number of calls regarding webmail. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
Tuesday, March 12, 2013
KSOL Running Slowly
The IT Help Desk has received a number of calls about KSOL latency. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
Monday, March 11, 2013
iSIS Access Issue
This issue has been resolved.
History:
Monday, March 11 2013, 6:16 p.m.
The IT Help Desk has received a number of calls about iSIS access. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
History:
Monday, March 11 2013, 6:16 p.m.
The IT Help Desk has received a number of calls about iSIS access. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
Monday, March 4, 2013
Single Sign On Issues
This issue has been resolved.
History:
Monday, march 4 2013, 1:37p.m.
The IT Help Desk has received a number of calls about Single Sign On issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
History:
Monday, march 4 2013, 1:37p.m.
The IT Help Desk has received a number of calls about Single Sign On issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
HRIS/Employee Self Service Maintenance
The maintenance is completed.
History:
Monday, March 4 2013, 12:28 p.m.
HRIS/Employee Self Service will be unavailable due to routine maintenance beginning 5:00 p.m. Friday, March 8, through 5:00 p.m. Saturday, March 9.
History:
Monday, March 4 2013, 12:28 p.m.
HRIS/Employee Self Service will be unavailable due to routine maintenance beginning 5:00 p.m. Friday, March 8, through 5:00 p.m. Saturday, March 9.
Saturday, March 2, 2013
Sequel Port issues
The issue has been resolved.
History:
Saturday, March 2 2013, 2:19 p.m.
The IT Help Desk has received a number of calls about sequel port issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
History:
Saturday, March 2 2013, 2:19 p.m.
The IT Help Desk has received a number of calls about sequel port issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
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