This issue has been resolved.
History:
Tuesday, April 30 2013, 7:53 a.m.
The IT Help Desk has received a number of calls about signing into
K-State Webmail. Due to issues with scheduled maintenance, users ability
to sign into Webmail, Service-now and My CES Account has been
temporarily impacted. Information Technology Services (ITS) is working
to quickly resolve the issue and apologizes for the inconvenience.
Tuesday, April 30, 2013
Friday, April 26, 2013
Pharos maintenance
Pharos maintenance is complete.
History:
Friday April 26th, 2013 at 3:43 p.m.
Pharos printing will be unavailable Sunday, April 28th, from 9-9:30 a.m. to apply windows updates.
History:
Friday April 26th, 2013 at 3:43 p.m.
Pharos printing will be unavailable Sunday, April 28th, from 9-9:30 a.m. to apply windows updates.
Thursday, April 25, 2013
AXIO Issues
This issue has been resolved.
History:
Thursday, April 25 2013, 1:34 p.m.
The IT Help Desk has received a number of calls about AXIO link issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
History:
Thursday, April 25 2013, 1:34 p.m.
The IT Help Desk has received a number of calls about AXIO link issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
surveys.ksu.edu Access Issues
This issue has been resolved.
History:
Thursday, April 25 2013, 11:45 a.m.
The IT Help Desk has received a number of calls about surveys.ksu.edu. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
History:
Thursday, April 25 2013, 11:45 a.m.
The IT Help Desk has received a number of calls about surveys.ksu.edu. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
Wednesday, April 24, 2013
Platinum Server Maintenance
This maintenance has been completed.
History:
Wednesday, April 24 2013, 1:02 p.m.
The Platinum file server requires a restart tonight at 8:00 PM to finish
up a maintenance task. The file shares hosted by this system will be
unavailable for 15 to 20 minutes.
History:
Wednesday, April 24 2013, 1:02 p.m.
The Platinum file server requires a restart tonight at 8:00 PM to finish
up a maintenance task. The file shares hosted by this system will be
unavailable for 15 to 20 minutes.
Saturday, April 20, 2013
K-REx Access Issues
This issue has been resolved.
History:
Saturday, April 20 2013, 2:47 p.m.
The IT Help Desk has received a number of calls about K-REx access issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
History:
Saturday, April 20 2013, 2:47 p.m.
The IT Help Desk has received a number of calls about K-REx access issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
Monday, April 15, 2013
Trend scan servers intermittent availability
This issue has been resolved.
History:
Thursday, April 18 2013, 5:39 a.m.
We are transitioning between Smart Protection (Scan Servers) for the central Trend Micro environment. During this time you may experience some time where the scan servers become unavailable. This should not hinder your AV protection, but you may see a red X on the Trend icon. Central IT is working to get everything back to normal.
History:
Thursday, April 18 2013, 5:39 a.m.
We are transitioning between Smart Protection (Scan Servers) for the central Trend Micro environment. During this time you may experience some time where the scan servers become unavailable. This should not hinder your AV protection, but you may see a red X on the Trend icon. Central IT is working to get everything back to normal.
Thursday, April 11, 2013
System maintenance
This maintenance is complete.
History:
Wednesday Apr 10, 2013 2:58 p.m.
EST (LAN) will be doing system maintenance on the following systems Thursday, April 11th, from 2 a.m. - 6 a.m. These systems will need to be shutdown for approximately 30 min to move them to new hardware.
Talisma- 3am
Sassafras-3am
Wireless Authentication-5am
Web Services-5am
License Services-3am
OEIE Web Service- 5am
Controllers DB -5am
History:
Monday Apr 8, 2013 1:49 p.m.
EST (LAN) will be doing system maintenance on the following systems Thursday, April 11th, from midnight - 6 a.m. These systems will need to be shutdown for approximately 30 min to move them to new hardware.
Talisma
Timeclock
Digital Signage
Linktivity
Sassafras
KMS
Wireless Authentication
Web Services
License Services
ProCare
History:
Wednesday Apr 10, 2013 2:58 p.m.
EST (LAN) will be doing system maintenance on the following systems Thursday, April 11th, from 2 a.m. - 6 a.m. These systems will need to be shutdown for approximately 30 min to move them to new hardware.
Talisma- 3am
Sassafras-3am
Wireless Authentication-5am
Web Services-5am
License Services-3am
OEIE Web Service- 5am
Controllers DB -5am
History:
Monday Apr 8, 2013 1:49 p.m.
EST (LAN) will be doing system maintenance on the following systems Thursday, April 11th, from midnight - 6 a.m. These systems will need to be shutdown for approximately 30 min to move them to new hardware.
Talisma
Timeclock
Digital Signage
Linktivity
Sassafras
KMS
Wireless Authentication
Web Services
License Services
ProCare
Monday, April 8, 2013
K-State Online Slowness Issues
The issue has been resolved
History:
Monday, April 8 2013, 10:18 a.m.
The IT Help Desk has received a number of calls about K-State Online being slow. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
History:
Monday, April 8 2013, 10:18 a.m.
The IT Help Desk has received a number of calls about K-State Online being slow. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
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