During the next couple of weeks, as email is migrated, users may experience slowness or intermittent access issues.
History:
Monday, July 29, 2013 at 10:10 p.m.
The IT Help Desk has received a number of calls about email intermittent access issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
Monday, July 29, 2013
Thursday, July 25, 2013
K-State Online issues
This issue has been resolved
History:
Thursday, July 25 2013, 5:07 p.m.
The IT Help Desk has received a number of calls about issues with submitting assignments on K-State Online. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
History:
Thursday, July 25 2013, 5:07 p.m.
The IT Help Desk has received a number of calls about issues with submitting assignments on K-State Online. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
Wednesday, July 24, 2013
Network Maintenance - K-State Parking Services
This maintenance has been completed.
History:
Wednesday, July 24, 2013, 11:28 a.m.
On Friday, July 26th from 5:00 - 6:00am, the Network Group will performing maintenance at the K-State Parking Services building. They will be adding to the UPS infrastructure, and replacing a lower capacity switch. The maintenance will affect network connectivity for short periods of time while switches are rebooting.
History:
Wednesday, July 24, 2013, 11:28 a.m.
On Friday, July 26th from 5:00 - 6:00am, the Network Group will performing maintenance at the K-State Parking Services building. They will be adding to the UPS infrastructure, and replacing a lower capacity switch. The maintenance will affect network connectivity for short periods of time while switches are rebooting.
Network Maintenance - English and Counseling Services
This maintenance has been completed.
History:
History:
Wednesday, July 24, 2013 at 9:04 a.m.
The Network group will be performing maintenance on the building entry
point connection to English and Counseling Services, moving the
connection from 100FX to 1Gb. The maintenance will be tonight (7/24) from 5:00 to 6:00pm.
Network maintenance - Power Plant core
This maintenance has been completed.
History:
06:42:00, Thursday, July 25th 2013
The Network Group will be performing hardware maintenance on the Power Plant core router from 5:00 a.m. to 6:30 a.m. on July 25, 2013. This maintenance is necessary to correct issues with a memory module on the primary supervisor. During the window, there will be two to three short service interruptions while we initiate fail-overs between the primary and secondary supervisors in the chassis.
History:
06:42:00, Thursday, July 25th 2013
The Network Group will be performing hardware maintenance on the Power Plant core router from 5:00 a.m. to 6:30 a.m. on July 25, 2013. This maintenance is necessary to correct issues with a memory module on the primary supervisor. During the window, there will be two to three short service interruptions while we initiate fail-overs between the primary and secondary supervisors in the chassis.
KEAS Password Change
The problem has been resolved.
History:
Wednesday, July 24 2013, 8:37 a.m.
The IT Help Desk has received a number of calls about KEAS password issues reported. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
History:
Wednesday, July 24 2013, 8:37 a.m.
The IT Help Desk has received a number of calls about KEAS password issues reported. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
Tuesday, July 23, 2013
eProfile maintenance
This maintenance has been completed.
History:
Tuesday, July 23, 2013, 4:55 p.m.
K-State eProfile, KEAS Support Tools, and webmail will be unavailable for scheduled maintenance on Wednesday morning, July 24th, from 7 - 7:30 a.m. Service will be restored as soon as possible.
History:
Tuesday, July 23, 2013, 4:55 p.m.
K-State eProfile, KEAS Support Tools, and webmail will be unavailable for scheduled maintenance on Wednesday morning, July 24th, from 7 - 7:30 a.m. Service will be restored as soon as possible.
Thursday, July 18, 2013
K-State Online access issues
The problem has been resolved.
History:
Thursday, July 18, 2013 7:29p.m.
The IT Help Desk has received a number of calls about K-State Online access issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
History:
Thursday, July 18, 2013 7:29p.m.
The IT Help Desk has received a number of calls about K-State Online access issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
K-State Online access issues
This issue has been resolved.
History:
Thursday, July 18 2013, 1:47 p.m.
The IT Help Desk has received a number of calls about K-State Online access issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
History:
Thursday, July 18 2013, 1:47 p.m.
The IT Help Desk has received a number of calls about K-State Online access issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
Axio access issues reported
This issue has been resolved.
History:
Thursday, July 18, 2013, 12: 18 p.m.
The IT Help Desk has received a number of calls about Axio access issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
History:
Thursday, July 18, 2013, 12: 18 p.m.
The IT Help Desk has received a number of calls about Axio access issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
Wednesday, July 17, 2013
Email access issues
The problem has been resolved.
History:
Wednesday, July 17, 2013 at 3:23 p.m.
The IT Help Desk has received a number of calls about email access issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
History:
Wednesday, July 17, 2013 at 3:23 p.m.
The IT Help Desk has received a number of calls about email access issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
Tuesday, July 16, 2013
Computer Lab maintenance
The maintenance has been completed.
History:
Tuesday, July 16, 2013, 3:19 p.m.
On Thursday, July 18, the application server for the University Computing Labs and the Hale Library Infocommons will be taken offline for updates beginning at 6:30 a.m. Maintenance is expected to be completed by 8 a.m. During this time users will be unable to launch most applications in these
labs.
History:
Tuesday, July 16, 2013, 3:19 p.m.
On Thursday, July 18, the application server for the University Computing Labs and the Hale Library Infocommons will be taken offline for updates beginning at 6:30 a.m. Maintenance is expected to be completed by 8 a.m. During this time users will be unable to launch most applications in these
labs.
Axio/K-State Online maintenance
The maintenance has been completed.
History:
Tuesday, July 16th at 1:22 p.m.
There will be scheduled maintenance for Axio/K-State Online, Axio Survey and Teval on Thursday, July 18th from 6 -7:30 a.m.. During this downtime, Information Technology Services (ITS) will be performing maintenance which will enhance stability and reliability of Axio and K-State Online.
History:
Tuesday, July 16th at 1:22 p.m.
There will be scheduled maintenance for Axio/K-State Online, Axio Survey and Teval on Thursday, July 18th from 6 -7:30 a.m.. During this downtime, Information Technology Services (ITS) will be performing maintenance which will enhance stability and reliability of Axio and K-State Online.
Thursday, July 11, 2013
Network maintenance - Dykstra Hall
The maintenance has been completed.
History:
Thursday, July 11, 2013 4:26 p.m.
The Network group will be performing maintenance on the building entry point connection to Dykstra Hall, moving the connection from 100FX to 1Gb. The maintenance will be Monday, July 15th, from 5-6 p.m. Network connectivity for Dykstra Hall, Central Mail Facilities, and Facilities Shops will be affected during this time.
History:
Thursday, July 11, 2013 4:26 p.m.
The Network group will be performing maintenance on the building entry point connection to Dykstra Hall, moving the connection from 100FX to 1Gb. The maintenance will be Monday, July 15th, from 5-6 p.m. Network connectivity for Dykstra Hall, Central Mail Facilities, and Facilities Shops will be affected during this time.
Network maintenance - Leasure Hall
The maintenance has been completed.
History:
Thursday, July 11, 2013, 1:59 p.m.
The Network group will be performing maintenance on the building entry point connection to Leasure Hall, moving the connection from 100FX to 1Gb. The maintenance will be Monday, July 15th, from 5-6 p.m. Network connectivity to the internet and other campus resources will be affected during this time.
History:
Thursday, July 11, 2013, 1:59 p.m.
The Network group will be performing maintenance on the building entry point connection to Leasure Hall, moving the connection from 100FX to 1Gb. The maintenance will be Monday, July 15th, from 5-6 p.m. Network connectivity to the internet and other campus resources will be affected during this time.
Email testing
This issue has been resolved.
History:
Thursday, July 11 2013, 1:30 p.m.
ITS is in the process of performing some tests in preparation for the email migration to Office 365. During these tests it is possible that Webmail performance may slow some. The testing is planned to last today, July 11 through tomorrow, July 12. We apologize for any inconvenience that this may cause and thank you for your patience and understanding.
History:
Thursday, July 11 2013, 1:30 p.m.
ITS is in the process of performing some tests in preparation for the email migration to Office 365. During these tests it is possible that Webmail performance may slow some. The testing is planned to last today, July 11 through tomorrow, July 12. We apologize for any inconvenience that this may cause and thank you for your patience and understanding.
Network maintenance - Beach Art and Thompson Hall
This maintenance is completed.
History:
The Network group will be performing maintenance on the building entry point connections to the Beach Art Museum and Thompson Hall, moving the connections from 100FX to 1Gb. The maintenance will be today, July 11th, from 5-6 p.m. Network connectivity to the internet and other campus resources will be affected during this time.
History:
The Network group will be performing maintenance on the building entry point connections to the Beach Art Museum and Thompson Hall, moving the connections from 100FX to 1Gb. The maintenance will be today, July 11th, from 5-6 p.m. Network connectivity to the internet and other campus resources will be affected during this time.
Wednesday, July 10, 2013
Email IMAP servers experiencing issues
This issue has been resolved.
History:
Wednesday, July 10 2013, 12:11 p.m.
The IT Help Desk has received a number of calls about email IMAP servers experiencing issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
History:
Wednesday, July 10 2013, 12:11 p.m.
The IT Help Desk has received a number of calls about email IMAP servers experiencing issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
Wednesday, July 3, 2013
Webmail, CES, and Service-Now maintenance
The maintenance has been completed.
History:
Wednesday, July 3, 2013, 4:22 p.m.
K-State Zimbra Webmail, CES, and Service-Now will be unavailable for scheduled maintenance on Tuesday morning, July 9th, from 6:30 a.m. - 6:45 a.m. K-Staters will receive a connection error message or time out if they attempt to sign in to these services during the maintenance period. Service will be restored as soon as possible.
History:
Wednesday, July 3, 2013, 4:22 p.m.
K-State Zimbra Webmail, CES, and Service-Now will be unavailable for scheduled maintenance on Tuesday morning, July 9th, from 6:30 a.m. - 6:45 a.m. K-Staters will receive a connection error message or time out if they attempt to sign in to these services during the maintenance period. Service will be restored as soon as possible.
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