ISIS login issues

This issue has been resolved.

History:
Thursday, November 12 2013, 10:06 p.m.
The IT Help Desk has received a number of calls about ISIS sign-in issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Email access issues

This issue has been resolved. This issue appears to be related to a worldwide Microsoft outage.

History:
Thursday, November 21 2013, 4:50 p.m.
The IT Help Desk has received a number of calls about accessing email. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Parking Services System Maintenance

 The maintenance has been completed.

History:
Thursday, November 22 2013, 8:56 p.m.
The Parking Services System, FLEX, will be unavailable from 11/21/2013 at 5:30 pm until 11/22/2013 at 7 am for a scheduled upgrade.  During this time, you will not be able to pay for citations or permits on-line.

ImageNow Upgrade

The maintenance has been completed.

History:

Monday, November 18, 2013, 6:21 p.m.

ImageNow will be unavailable from Friday 11/22/13 5:30 PM until Monday 11/25/13 (specific time TBD) for a scheduled upgrade.
Please email upgrade-related questions to Rhiannon Englert at renglert@ksu.edu.

K-State Online course content errors

This issue has been resolved.

History:

The IT Help Desk has received a number of calls about course content errors in  K-State Online. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Several K-State applications intermittently unavailable

All issues have been resolved and all applications are 100% operational.

History:
Wednesday, 11/13/13 at 11:39am

Several K-State applications are currently intermittently unavailable. They include:

Connect (connect.ksu.edu)

Pulse, and all calendar feeds including the university calendar (pulse.k-state.edu)

Selective Scholarship (http://www.k-state.edu/scholarships/selectiveapp.)

Affirmative Action self-identity form for job applicants (http://www.k-state.edu/affact/forms/affirm22/)

SecureIT training (http://www.k-state/edu/its/security/secureit/)

FERPA training (http://www.k-state.edu/registrar/ferpa/self-assessment/)

We are actively working to resolve this issue.

HRIS Maintenance

This maintenance has been completed.

History:

Wednesday 11/13/13 8:10 AM
HRIS will be down from 4 - 8 am this Saturday, November 16, 2013 for routine maintenance.

K-State Online access issues

This issue has been resolved.

History:
Wednesday, November 6 2013, 1:27 p.m.
The IT Help Desk has received a number of calls about K-State Online access issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Platinum file server issue.

This issue has been resolved.

History:
Wednesday, November 6 2013, 9:27 a.m.
ITS staff is aware that the platinum file server is experiencing issues and users are not able to access their files.  We are working to resolve this issue.

Authentication Issues

This issue has been resolved.

History:
Tuesday, November 5 2013, 11:52 a.m.
The IT Help Desk has received a number of calls about the Central Authentication Server. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Webmail sign in issues

This issue has been resolved.

History:
Monday, November 4 2013, 3:02 p.m.
The IT Help Desk has received a number of calls about sign in issues with webmail. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Zimbra Email Maintenance

This maintenance has completed.

History:
Friday, November 1 2013, 10:34 a.m.
Zimbra email maintenance is scheduled for this weekend. The maintenance will begin Saturday, November 2nd at midnight and will end Sunday, November 3rd at 4am. Zimbra email users may notice slowness in retrieving their emails during this time.