Tuesday, December 31, 2013

iSIS Maintenance


This maintenance has been completed.

History:

Tuesday, Dec 31st at 1:55 p.m.

iSIS will be unavailable for routine maintenance on Saturday, January 4th from approximately 6:00 - 8:00 a.m.  The system will be brought back up as soon as the maintenance is complete.

Friday, December 20, 2013

Citrix Server Maintenance

This maintenance has been completed.

History:

Friday, Dec 20th at 9:51 a.m.

The Citrix Licensing server for the University Computing Labs will be upgraded to the latest version on Monday December 23 from 7:30-8:30 a.m. Users should not notice any outages during this maintenance.

Tuesday, December 17, 2013

Password change issues

 This issue has been resolved.

History:
Tuesday, December 17 2013, 12:31 p.m.
The IT Help Desk has received a number of calls about errors encountered when trying to change passwords.  Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Tuesday, December 10, 2013

KSOL acess issues

This issue has been resolved

History:
Tuesday, December 10th 2013, 11:45 p.m.

The IT Help Desk has received a number of calls about users being unable to access K-State Online. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Zoom maintenance

This maintenance has been completed
 

History:

December 10, 2913 at 12:04 P.M.
ITS has scheduled maintenance for Zoom web conferencing services between 7am to 7:30am on Wednesday, December 11. Anyone connected may experience a brief interruption of services. During the maintenance session the K-State hosted Zoom meeting connector services will be moved to Zoom's cloud services to allow maintenance to take place on the hosted K-State server.

Email issues

This issue haws been resolved.

History:

Wednesday, December 11 2013, 8:55 a.m.
The email delay is persisting this morning, the problem has been narrowed to the vendor and we are awaiting their response.  Information Technology Services apologizes for the inconvenience.

History:
Tuesday, December 10 2013,2:37p.m.
Information Technology Services staff are working with Microsoft to determine the issue. Zimbra users can send emails successfully but receiving emails could be delayed an hour or more. Office 365 email is working correctly.

History:
Tuesday, December 10 2013, 12:09 p.m.
The IT Help Desk has received a number of calls about users not receiving emails using Zimbra. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Monday, December 9, 2013

Email maintenance

This maintenance has been completed. 


History:

Monday, December 9, 2013
Our Zimbra service provider has scheduled emergency maintenance tonight, Monday, December 9 2013 from 9pm to 1am to address an issue in the spam checkers.  There is no planned downtime or interruption of service expected.

Thursday, December 5, 2013

CAS (Central Authentications Service) maintenance

The maintenance has been completed. 


History:

Thursday, December 5, 21013 3:52p.m.
Maintenance is scheduled on Thursday, December 12 from 7:00 a.m. to 7:30 a.m. The upgrade could impact sign-in for Connect, eProfile, K-State Online, Webmail and other systems. There is no planned downtime or interruption of service.

CAS (Central Authentications Service) maintenance

This maintenance has been completed.

Wednesday, December 4, 2013

DARS Upgrade

K-State's Degree Audit Reporting System (DARS) upgrade has been successfully completed and DARS is now available for access in iSIS.

For more information on the upgrade click here<http://www.k-state.edu/isis/news/DARS-Upgrade.html>.

Please email upgrade-related questions to isis@ksu.edu<mailto:isis@ksu.edu>


History:
Wednesday, December 4, 2013 at 11:34 AM
K-State's degree Audit Reporting System (DARS) will be unavailable from Thursday 12/05/13 7:00 AM until Monday 12/09/13 8:00 AM for a scheduled upgrade.

For more information on the upgrade click here: http://www.k-state.edu/isis/news/DARS-Upgrade.html

Please email upgrade-related questions to isis@ksu.edu<mailto:isis@ksu.edu>