The Pharos issue has been resolved and printing services have returned to normal.
History:
Monday, January 27 2014, 11:40a,m,
At this time, Pharos printing is unavailable. Information Technology Services staff are working to resolve the issue.
Staff are available on the 2nd floor of Hale Library or at the IT Help Desk to print jobs. Please bring your files on a flash drive.
Monday, January 27, 2014
Connectivity issues
This issue has been resolved.
History:
Monday, January 27 2014, 9:13 a.m.
Users are experiencing intermittent connectivity issues. Information Technology Services staff are working to resolve the issue.
History:
Monday, January 27 2014, 9:13 a.m.
Users are experiencing intermittent connectivity issues. Information Technology Services staff are working to resolve the issue.
Sunday, January 26, 2014
K-State Service Outage
K-State Online, iSIS, K-State web pages, etc. are back online.
Information Technology Services staff continue to investigate the reasons for the
outage.
History:
Sunday, January 2014, 8:45 p.m.
At about 6:20, K-State began experiencing service outages (K-State Online, iSIS, K-State home page, etc.), Information Technology Services continues to work on the issue. We apologize for the outage.
History:
Sunday, January 2014, 8:45 p.m.
At about 6:20, K-State began experiencing service outages (K-State Online, iSIS, K-State home page, etc.), Information Technology Services continues to work on the issue. We apologize for the outage.
Friday, January 17, 2014
Thursday, January 16, 2014
K-State Online Roster Issue
This issue has been resolved.
History:
Thursday, January 16 2014, 3:32 p.m.
The IT Help Desk has received a number of calls about K-State Online not importing rosters. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
History:
Thursday, January 16 2014, 3:32 p.m.
The IT Help Desk has received a number of calls about K-State Online not importing rosters. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
Tuesday, January 14, 2014
Pharos Maintenance
This maintenance has been completed.
History:
Tuesday, January 14, 2014, 4:10 p.m.
The Pharos print services will be unavailable Tuesday, January 14th from 9-10 p.m. to apply windows updates.
History:
Tuesday, January 14, 2014, 4:10 p.m.
The Pharos print services will be unavailable Tuesday, January 14th from 9-10 p.m. to apply windows updates.
Monday, January 13, 2014
Office 365 Activations
The activation of faculty, staff, student and student employee accounts on Office 365 has been completed. At this time, individual issues are being addressed by the IT Help Desk.
Thursday, January 9, 2014
Tuesday, January 7, 2014
Sunday, January 5, 2014
Faculty and Staff Office 365 Activations
History:
Friday, Feburary 21 2014, 6:45 p.m.
The activation of faculty and staff accounts on Office 365 has been completed. At this time some account data is still being migrated from Zimbra to Office 365. This process is expected to continue for the next several hours. Faculty and staff are now able to access their Office 365 accounts.
History:
Sunday, Jan 5th at 7:27 p.m.
ITS is in the process of activating faculty and staff accounts on Office 365. There will be intermittent connectivity for individual accounts as they are activated. Once an account is activated faculty and staff will need to log back in to use their Office 365 account.
Friday, Feburary 21 2014, 6:45 p.m.
The activation of faculty and staff accounts on Office 365 has been completed. At this time some account data is still being migrated from Zimbra to Office 365. This process is expected to continue for the next several hours. Faculty and staff are now able to access their Office 365 accounts.
History:
Sunday, Jan 5th at 7:27 p.m.
ITS is in the process of activating faculty and staff accounts on Office 365. There will be intermittent connectivity for individual accounts as they are activated. Once an account is activated faculty and staff will need to log back in to use their Office 365 account.
Saturday, January 4, 2014
Student and Student Employee Office 365 Activations
The activation of student
employees, recently admitted students and some former student accounts
on Office 365 has been completed. At this time some student email
account data is still being migrated from Zimbra to Office 365. This
process is expected to continue
for the next 24 hours. Students are now able to access their Office 365
accounts.
Friday, January 3, 2014
Zimbra Webmail Latency
This issue has been resolved.
History:
The Zimbra slowness issues that some experienced has been traced to email migration processes. Performance of Zimbra has started to stabilize. It is possible that there will be further periods of slowness through the weekend as migration tasks are completed. We apologize for any inconvenience that this has and may cause.
The IT Help Desk has received a number of calls about Zimbra webmail latency issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
History:
The Zimbra slowness issues that some experienced has been traced to email migration processes. Performance of Zimbra has started to stabilize. It is possible that there will be further periods of slowness through the weekend as migration tasks are completed. We apologize for any inconvenience that this has and may cause.
The IT Help Desk has received a number of calls about Zimbra webmail latency issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
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