Wednesday, March 26, 2014

Network Maintenance

This maintenance has been completed.

History:
Wednesday, March 26 2014, 1:42 p.m.
The Network Team will be performing maintenance on Thursday, March 27th, 2014, from 9:00pm to midnight, upgrading switch code for PCI compliance in the following buildings:

Anderson

East Stadium

Foundation Center

College Court

McCain (after 10pm)

Student Union (after 10pm)

Monday, March 24, 2014

Single Sign-On Issues

This issue has been resolved.

History:
Monday, March 24 2014, 11:14 a.m.
The IT Help Desk has received a number of calls about Single Sign-On issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Tuesday, March 18, 2014

Network Maintenance - Border/Core Routers and Firewalls

This maintenance has been completed.

History:
Tuesday, March 18 2014, 12:38 a.m.
The ITS Team will be performing maintenance on the border and core routers and firewalls, to upgrade software images. The maintenance will be Monday (3/17) from 9:00pm to midnight, and will affect the Manhattan, Salina, and Olathe campuses.  Users could experience brief outages in connectivity to internal K-State resources (e.g., K-State Online, HRIS, ISIS, and Financial Systems) and the internet.

If you have any questions regarding this maintenance, please contact network@ksu.edu<mailto:network@ksu.edu>

Sunday, March 16, 2014

Infrastructure Maintenace

The other half of the data center maintenance is due for rescheduling.
History:
The campus infrastructure will undergo maintenance beginning 8a.m. Sunday, March 16th. IT users should expect to experience network outages during this period. Information Technology Services (ITS) apologizes for the inconvenience. As more information becomes available regarding the maintenance schedule, notices will be posted to this page. Please check back for updates.

Network Maintenance - Wireless Controller upgrades

This maintenance has been completed.

History:
Sunday, March 16 2014, 2:09 p.m.
The Network and Telecommunications Team will be performing maintenance on the wireless controllers. The maintenance will be Tuesday (3/18) from 9:00pm to midnight, and will affect wireless connectivity on the Olathe campus, and the following Manhattan campus buildings:

Anderson, Beach, Bluemont, Call Hall, Calvin, Cardwell, Chem/Bio Chem, DanForth Chapel, Dickens, Dykstra, East Stadium, Fairchild, Wildcat Landing, Feed Tech Mill, Flour Mill, Human Ecology Research Center, Honors Dorm, Justin, Kedzie, King, Leadership Studies, McCain, Military Science, N. Manhattan, Parking Services, President's Residence, Sheep, Meat, and Goat Facility, Rec Services, Shellenburger, Stanley Stout, Umberger, Weber, and Willard.

If you have any questions regarding this maintenance, please contact network@ksu.edu<mailto:network@ksu.edu>

Network Maintenance - Durland, Throckmorton, Nichols Wednesday 3/19

This maintenance is complete

History:

3/16/14 at 1:56 p.m.
NTS will be performing maintenance on the building entry closets for the DRF complex, Nichols, and Throckmorton on Wednesday, March 19th, from 9pm-midnight.  The building connections to the core will be upgraded to 10Gb.  Both wired and wireless traffic destined for the locations out of these buildings will be unavailable for short periods of time during the maintenance.

Network Maintenance - Data Center Routers, Switches, and Firewalls

 The second half of this maintenance will be completed at a later date.

History:
Due to problems encountered in upgrading two of the network switches, this maintenance was only partially completed.  Data Center services were impacted between between 11:00pm and 4:00am.  These services have now  been restored. We will be having further discussions on the timing for completing the remaining upgrades.  We will post to this list when we have additional information.


 3/16/14 at 1:54 p.m.
The ITS Team will be performing maintenance on the data center routers, switches, and firewalls, to upgrade software images. The maintenance will be Wednesday (3/19) from 9:00pm to midnight, and will create brief outages in connectivity to internal K-State resources (e.g., K-State Online, HRIS, ISIS, Financial Systems, and authentication services).

If you have any questions regarding this maintenance, please contact network@ksu.edu<mailto:network@ksu.edu>

Network Maintenance - West Stadium center and East Stadium Center (Football)

This maintenance has been completed. 

History:

The Network and Telecommunications Team will be performing maintenance on the West Stadium Center and East Stadium Center switches to increase the backbone interconnections to 10Gb. The maintenance will be Thursday (3/20) from 9:00am to noon.  The user will experience brief outages in both wired and wireless connectivity, to both internal resources and the internet.

If you have any questions regarding this maintenance, please contact network@ksu.edu<mailto:network@ksu.edu>

Wednesday, March 12, 2014

Wimba Classroom Unavailable

This issue has been resolved.

History:
Wednesday, March 12 2014, 8:44 p.m.
The IT Help Desk has received a number of calls about Wimba classroom issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Computer lab Maintenance

The maintenance is being rescheduled for an as yet undetermined time.

History:
 Wednesday, March 12 2014, 6:02a.m.
We will be upgrading the computer lab streaming servers beginning at 8:30 a.m. on Friday, March 21. No outages are expected as the servers are redundant and should fail over, but users may notice a slight pause on lab computers as they fail over.

Monday, March 3, 2014

HRIS access Issue

This issue has been resolved.

History:
 Monday, March 3 2014, 8:02 a.m.
The IT Help Desk has received a number of calls about HRIS. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.