All iSIS self-service functions are available. See the iSIS Outage and Recovery page for more information.
Students, faculty and staff are encouraged to verify their information in iSIS, especially if you made a change in the system between Thursday, July 10, and Tuesday, July 15. These Web pages offer suggestions on what to do:
* for students and parents
* for faculty and staff
History:
Wednesday, July 30th, 2014
3:36 Dr. Gould dropped by and asked Kat (NOC) to call Diana B. (ISO) to ask if she would like the status page posting to be updated or resolved.
3:39 Kat (NOC) called Diana B. (ISO) and Diana said that they have been directing people with questions to their articles and resources that they have created and not to the ITS Status Page so we can go ahead and resolve it.
Wednesday, July 23 2014, 4:23 p.m.
All faculty, staff and student self-service functions are accessible in iSIS.
Around 5 p.m. Tuesday, July 22, the Office of Student Financial Assistance finished recreating the remaining financial aid transactions and opened financial aid self-service for student access. Student bills for the month of July were accessible in iSIS Wednesday, July 23, and reflect the most current financial aid awards.
Students, faculty and staff are encouraged to verify their information in iSIS, especially if you made a change in the system between Thursday, July 10, and Tuesday, July 15. These Web pages offer suggestions on what to do:
* for students and parents
* for faculty and staff
History:
Monday, July 21 2014 01:13 p.m.
iSIS services were restored at 12:40 p.m. Monday, July 21 for universitywide access. All self-service functions are available, with the exception of financial aid, which will be available as soon as all transactions have been recreated.
All iSIS users should review the following webpages and take appropriate action:
iSIS Outage and Recovery
iSIS Recovery: Students and Parents
iSIS Recovery: Faculty and Staff
Updates will be posted to the IT Status page and in K-State Today.
Contact the IT Help Desk for further information at 785-532-7722, 800-865-6143 or helpdesk@ksu.edu.
Information Technology Services apologizes for the outage and appreciates the patience and support of the campus community as we worked to restore iSIS to the fullest extent possible.
History:
Monday, July 21 2014 06:10 a.m.
iSIS will be available to campus-wide users starting 1:00 p.m. Monday, July 21st.
For more information, see:
iSIS Outage and Recovery
iSIS Recovery: Students and Parents
iSIS Recovery: Faculty and Staff
Updates will be posted to the IT Status page and in K-State Today. Contact the IT Help Desk for further information at 785-532-7722, 800-865-6143 or helpdesk@ksu.edu.
Thank you to the campus community for your patience as we work to restore iSIS to the fullest extent possible and to all of our campus partners who have assisted in the data recovery efforts.
History:
Monday, July 21st, 2014 at 6:02 a.m.
History:
Friday, July 18 2014, 3:36 p.m.
No new updates at this time.
Friday, July 18 2014, 12:44 a.m.
iSIS access has been temporarily suspended for the majority of users until Information Technology Services can recover data from a recent disk failure.
iSIS is expected to be available to campus-wide users on Monday morning, July 21.
For details, see the iSIS Recovery Page.
Updates will be posted to the IT Status page and in K-State Today. Contact the IT Help Desk for further information at 785-532-7722, 800-865-6143 or helpdesk@ksu.edu.
Thank
you to the campus community for your patience as we work to restore
iSIS to the fullest extent possible and to all of our campus partners
who have assisted in the data recovery efforts.
Thursday, July 17 2014, 9:41 p.m.
We have not received any additional updates at this time. No changes were made to the current posting.
Thursday, July 17, 2014, 9:00 pm.
We have not received any additional updates at this time. No changes were made to the current posting.
Thursday, July 17, 2014, 7:00 p.m.
No additional updates at this time. No changes were made to the current posting.
Thursday, July 17, 2014, 5:00 p.m.
17:00 Diana B (ISO) asked the above message be posted. She said that there would probably not be any additional updates until tomorrow morning (Friday, July 18th)
Thursday, July 17 2014, 11:12 a.m.
iSIS access has been temporarily suspended for the majority of users until Information Technology Services can recover data from a recent disk failure.
We anticipate iSIS will be available on Monday, July 21, after as many transactions as possible have been restored.
For details, see the iSIS Recovery Page.
Again, Information Technology Services appreciates the patience of the campus community as we continue to restore iSIS to the fullest extent possible.
Thursday, July 17 2014, 8:46 a.m.
iSIS access has been temporarily suspended for the majority of users until Information Technology Services can recover data from a recent disk failure.
Information Technology Services is working with key stakeholders to develop a plan to restore iSIS transactions from July 10-15.
iSIS will be opened for campuswide use after as many transactions as possible have been restored. Again, Information Technology Services appreciates the patience of the campus community as we continue to restore iSIS to the fullest extent possible.
Wednesday, July 16 2014, 7:42 p.m. iSIS has been successfully restored from a backup taken the evening of July 10th. A plan is being developed with assistance from key stakeholders to recreate as many transactions as possible since July 10th to minimize the negative impact on students, faculty, and staff. The system will be brought up after as many transactions as possible can be re-created.
Wednesday, July 16 2014, 12:08 p.m.
iSIS has been successfully restored from a backup taken the evening of July 10th. A plan is being developed with assistance from key stakeholders to recreate as many transactions as possible since July 10th to minimize the negative impact on students, faculty, and staff. The system will be brought up as soon as the plan is in place later today or early tomorrow.
Wednesday, July 16th at 9:32 a.m.
iSIS restore process continuing. iSIS is expected to be available by noon today.
Wednesday July 16th at 7:36 a.m.
iSIS recovery efforts are progressing. The system is being restored from a backup taken Monday night, July 14th.
Tuesday, July 15 2014, 6:42 p.m. iSIS is currently unavailable. ITS is aware of the problem and working to restore service as soon as possible. We apologize for the inconvenience.
Tuesday, July 15 2014, 12:17 p.m. The IT Help Desk has received a number of calls about problems logging into iSIS. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
