Restoring service
Current Status: Engineers have rerouted traffic to restore service and are validating service health at this time.
Customer Impact: Affected customers may be unable to access the Exchange Online service.
Next Update: Thursday, August 28, 2014 at 6:00 PM UTC
History:
Thursday August 28 2014, 12:18 p.m.
KSU IT and Microsoft are
aware of issues with webmail. At this time clients could experience
access issues where webmail hangs at the "Working on it" page. We hope
to have a resolution shortly.
Thursday, August 28, 2014
Tuesday, August 26, 2014
K-State Connect Maintenance
The maintenance has been completed.
History:
Tuesday, August 26 2014, 11:20 a.m.
K-State Connect (https://connect.ksu.edu) has been experiencing issues and at 11:30 AM today maintenance is being conducted to help resolve the issue.
History:
Tuesday, August 26 2014, 11:20 a.m.
K-State Connect (https://connect.ksu.edu) has been experiencing issues and at 11:30 AM today maintenance is being conducted to help resolve the issue.
Intermittent Office 365 Web App Access Issues
The access issues have been resolved.
History:
Friday, August 22 2014, 10:12 a.m.
The IT Help Desk has reported that users are experiencing intermittent access issues with the Office 365 Web App. Users are able to sign in but the Web App page never fully loads. ITS staff are working to resolve this issue.
History:
Friday, August 22 2014, 10:12 a.m.
The IT Help Desk has reported that users are experiencing intermittent access issues with the Office 365 Web App. Users are able to sign in but the Web App page never fully loads. ITS staff are working to resolve this issue.
Thursday, August 21, 2014
University Computer Labs and Hale Library Infocommons Maintenance
This maintenance has been completed.
History:
8/21/14 at 5:03 pm
The University Computer Labs and Hale Library Infocommons will be down for maintenance tomorrow beginning at 6am in order to run updates on the servers and apply new configurations. Service should be restored by 8am.
8/23/2014 at Noon
The University Computer Labs and Hale Library Infocommons will be down for maintenance tomorrow beginning at 6am in order to run updates on the servers and apply new configurations. Maintenance is currently ongoing at this time.
History:
8/21/14 at 5:03 pm
The University Computer Labs and Hale Library Infocommons will be down for maintenance tomorrow beginning at 6am in order to run updates on the servers and apply new configurations. Service should be restored by 8am.
8/23/2014 at Noon
The University Computer Labs and Hale Library Infocommons will be down for maintenance tomorrow beginning at 6am in order to run updates on the servers and apply new configurations. Maintenance is currently ongoing at this time.
Network Maintenance Scheduled 8/20/14
This maintenance has been completed.
History:
Wednesday, August 20 2014, 10:46 a.m.
The Network Team will be upgrading the code on the Hale, Power Plant, and West Hall routers tonight, 9:00pm to midnight. Users may experience brief network outages during this time.
The Network group will also be applying changes to the main campus wireless controllers. Users may experience brief outages as the AP associations migrate from one controller to another. This maintenance will not affect wireless users who are physically located in the dorms, or in the Athletics venues.
History:
Wednesday, August 20 2014, 10:46 a.m.
The Network Team will be upgrading the code on the Hale, Power Plant, and West Hall routers tonight, 9:00pm to midnight. Users may experience brief network outages during this time.
The Network group will also be applying changes to the main campus wireless controllers. Users may experience brief outages as the AP associations migrate from one controller to another. This maintenance will not affect wireless users who are physically located in the dorms, or in the Athletics venues.
Wednesday, August 20, 2014
Phone Outage
Network and Telecommunications has restored services to all the phones that were impacted by last weeks outage. Buildings impacted include Anderson Hall, Beach Museum of Art, Calvin Hall, Fairchild Hall, Kedzie Hall, McCain Auditorium, Nichols Hall and Thompson Hall.
History:
Monday, August 19 2014, 10:30 a.m
Network and Telecommunications report the majority of the serviced have been restored. they are continuing to work on the remaining outages. Buildings impacted include Anderson Hall, Beach Museum of Art, Calvin Hall, Fairchild Hall, Kedzie Hall, McCain Auditorium, Nichols Hall and Thompson Hall.
History:
Monday, August 18 2014, 8:50 a.m.
Network and Telecommunications worked through the weekend and were able to restore about 70% of the service. Phone service should be restored by the end of the workday. Buildings impacted include Anderson Hall, Beach Museum of Art, Calvin Hall, Fairchild Hall, Kedzie Hall, McCain Auditorium, Nichols Hall and Thompson Hall.
History:
Friday, August 15 2014, 8:36 a.m.
Due to a water pipe break, buildings in the southeast quadrant of the Manhattan K-State Campus are experiencing sporadic phone outages. Buildings include Anderson Hall, Beach Museum of Art, Calvin Hall, Fairchild Hall, Kedzie Hall, McCain Auditorium, Nichols Hall and Thompson Hall. The Division of Facilities and Network & Telecommunications Services are working to restore services as soon as possible.
Please email offices directly if you cannot reach them by phone. We apologize for the inconvenience.
History:
8/13/14 at 2:35pm
Due to a water pipe break, buildings in the Southeast quadrant of the Manhattan K-State Campus are experiencing sporadic phone outages. Buildings include Anderson Hall, Beach Museum of Art, Calvin Hall, Fairchild Hall, Kedzie Hall, McCain Auditorium, Nichols Hall and Thompson Hall. The Division of Facilities and Telecommunications are working to restore services as soon as possible.
If you cannot reach the Office of Student Financial Assistance by telephone please send email to finaid@k-state.edu.
History:
Wednesday, August 13 2014, 11:59 a.m.
Buildings in the South-East area of the Manhattan K-State Campus are experiencing phone outages. Telecommunications is working on the issue and will make repairs as soon as possible.
If you need to contact the Office of Student Financial Assistance send email to finaid@k-state.edu.
History:
Tuesday, August 12 2014, 8:31 a.m.
Buildings in the South-East area of the Manhattan K-State Campus are experiencing phone outages. Telecommunications is working on the issue and will make repairs as soon as possible.
History:
Monday, August 19 2014, 10:30 a.m
Network and Telecommunications report the majority of the serviced have been restored. they are continuing to work on the remaining outages. Buildings impacted include Anderson Hall, Beach Museum of Art, Calvin Hall, Fairchild Hall, Kedzie Hall, McCain Auditorium, Nichols Hall and Thompson Hall.
History:
Monday, August 18 2014, 8:50 a.m.
Network and Telecommunications worked through the weekend and were able to restore about 70% of the service. Phone service should be restored by the end of the workday. Buildings impacted include Anderson Hall, Beach Museum of Art, Calvin Hall, Fairchild Hall, Kedzie Hall, McCain Auditorium, Nichols Hall and Thompson Hall.
History:
Friday, August 15 2014, 8:36 a.m.
Due to a water pipe break, buildings in the southeast quadrant of the Manhattan K-State Campus are experiencing sporadic phone outages. Buildings include Anderson Hall, Beach Museum of Art, Calvin Hall, Fairchild Hall, Kedzie Hall, McCain Auditorium, Nichols Hall and Thompson Hall. The Division of Facilities and Network & Telecommunications Services are working to restore services as soon as possible.
Please email offices directly if you cannot reach them by phone. We apologize for the inconvenience.
History:
8/13/14 at 2:35pm
Due to a water pipe break, buildings in the Southeast quadrant of the Manhattan K-State Campus are experiencing sporadic phone outages. Buildings include Anderson Hall, Beach Museum of Art, Calvin Hall, Fairchild Hall, Kedzie Hall, McCain Auditorium, Nichols Hall and Thompson Hall. The Division of Facilities and Telecommunications are working to restore services as soon as possible.
If you cannot reach the Office of Student Financial Assistance by telephone please send email to finaid@k-state.edu.
History:
Wednesday, August 13 2014, 11:59 a.m.
Buildings in the South-East area of the Manhattan K-State Campus are experiencing phone outages. Telecommunications is working on the issue and will make repairs as soon as possible.
If you need to contact the Office of Student Financial Assistance send email to finaid@k-state.edu.
History:
Tuesday, August 12 2014, 8:31 a.m.
Buildings in the South-East area of the Manhattan K-State Campus are experiencing phone outages. Telecommunications is working on the issue and will make repairs as soon as possible.
Friday, August 15, 2014
Pharos Maintenance
The Pharos maintenance is complete. The free print balance for the fall semester has been set to $10.00.
History:
Friday, August 15th at 2:02pm
The Pharos print services will be unavailable Sunday August 17th from 9am-11am to apply windows updates and roll over free printing for the fall semester.
History:
Friday, August 15th at 2:02pm
The Pharos print services will be unavailable Sunday August 17th from 9am-11am to apply windows updates and roll over free printing for the fall semester.
Thursday, August 14, 2014
Data Center Maintenance 8/14
This maintenance is complete.
History:
On August 14th the Network and Telecommunications team will be performing maintenance in the Data Center. From 6 to 9pm, we will be turning off the DC side of the devices that are powered by both AC and DC power supplies, in order to work on the DC power bank. The AC power supplies are sized to run the equipment without the second power supply. We will also be moving KanRen's Cienna and the phone system to battery backup during this time. We do not anticipate any network or phone outage during the maintenance.
The second phase of maintenance will be 9pm - midnight. We will be adding 10Gb modules to the Nexus 5548 switches. The switches will need to be powered down to insert the module. However, only one switch will be down at time. The second switch will remain active, to continue processing traffic. So we do not anticipate a network outage, during this maintenance.
History:
On August 14th the Network and Telecommunications team will be performing maintenance in the Data Center. From 6 to 9pm, we will be turning off the DC side of the devices that are powered by both AC and DC power supplies, in order to work on the DC power bank. The AC power supplies are sized to run the equipment without the second power supply. We will also be moving KanRen's Cienna and the phone system to battery backup during this time. We do not anticipate any network or phone outage during the maintenance.
The second phase of maintenance will be 9pm - midnight. We will be adding 10Gb modules to the Nexus 5548 switches. The switches will need to be powered down to insert the module. However, only one switch will be down at time. The second switch will remain active, to continue processing traffic. So we do not anticipate a network outage, during this maintenance.
Tuesday, August 5, 2014
VPN Maintenance
The maintenance on the VPN ASAs has been completed.
History:
At 10 PM tonight, there will be maintenance on the VPN ASAs. This maintenance will result in a minimal disruption of service, and should be completed by 10:30 PM.
History:
At 10 PM tonight, there will be maintenance on the VPN ASAs. This maintenance will result in a minimal disruption of service, and should be completed by 10:30 PM.
Switch Code Upgrades Across Campus 8/6
This maintenance is complete
History:
Wednesday August 6th, 2014
6am-7am
Cardwell Hall
9pm-Midnight
Alumni Center
Ahearn
Thompson
Beach Art
College Court
McCain
Dan Forth Chapel
Fairchild
Nichols
Power Plant
History:
Wednesday August 6th, 2014
6am-7am
Cardwell Hall
9pm-Midnight
Alumni Center
Ahearn
Thompson
Beach Art
College Court
McCain
Dan Forth Chapel
Fairchild
Nichols
Power Plant
Switch Code Upgrades Across Campus 8/7
This maintenance is complete
History:
Thursday August 7th, 2014
6am-7am
Umberger
Dole
9pm-Midnight
Calvin
914 N. Manhattan
Parking Garage
Kedzie
Forestry
Foundation (after 10pm)
West Hall - Telecom only
History:
Thursday August 7th, 2014
6am-7am
Umberger
Dole
9pm-Midnight
Calvin
914 N. Manhattan
Parking Garage
Kedzie
Forestry
Foundation (after 10pm)
West Hall - Telecom only
Switch Code Upgrades Across Campus 8/8
This maintenance is complete
History:
Friday August 8th, 2014
6am-7am
Eisenhower
Chem/Bio Chem
Student Union
No 9pm-Midnight maintenance scheduled.
History:
Friday August 8th, 2014
6am-7am
Eisenhower
Chem/Bio Chem
Student Union
No 9pm-Midnight maintenance scheduled.
Switch Code Upgrades Across Campus 8/11
This maintenance is complete
History:
Monday August 11th, 2014
6am-7am
Military Science
Bur
Bushnell/Bushness Annex
English and Counseling Services
Seaton Court
9pm-Midnight
Durland
Ward
Manufacture Learning Center
NGML
Ackert
Anderson
LaFene
Leasure
History:
Monday August 11th, 2014
6am-7am
Military Science
Bur
Bushnell/Bushness Annex
English and Counseling Services
Seaton Court
9pm-Midnight
Durland
Ward
Manufacture Learning Center
NGML
Ackert
Anderson
LaFene
Leasure
Switch Code Upgrades Across Campus 8/12
This maintenance is complete
History:
Tuesday August 12th, 2014
6am-7am
Dickens
Center for Child Development
9pm-Midnight
Waters/Waters Annex
Shellenberger
Leadership Studies
International Student Center
Holton
Holtz
Justin
Campus Creek Complex
History:
Tuesday August 12th, 2014
6am-7am
Dickens
Center for Child Development
9pm-Midnight
Waters/Waters Annex
Shellenberger
Leadership Studies
International Student Center
Holton
Holtz
Justin
Campus Creek Complex
Switch Code Upgrades Across Campus 8/13
This maintenance is complete.
History:
Wednesday August 13th, 2014
6am-7am
Bluemont
King
AFTER 10PM
Vet Med Complex
Dykstra/Physical Facilities Storage
Central Mail
Rec Center
Tennis
History:
Wednesday August 13th, 2014
6am-7am
Bluemont
King
AFTER 10PM
Vet Med Complex
Dykstra/Physical Facilities Storage
Central Mail
Rec Center
Tennis
Monday, August 4, 2014
Switch Code Upgrades Across Campus 8/5
This maintenance has been completed.
History:
Tuesday, August 5th, 2014
6am-7am
Pat Roberts Hall
Hale Basement (staff switches only; does not include the Data Center or Library)
9pm-Midnight
Athletics Complex
Stanly Stout Center
Human Ecology Research Center
International Grains Program
O.H. Kruse Feed Mill
Farm Operations Center
Large Animal Research Facility
BIVAP
Meat, Sheep, Goat Facility
Flour Mill
Throckmorton
Wildcat Landing - ELP
History:
Tuesday, August 5th, 2014
6am-7am
Pat Roberts Hall
Hale Basement (staff switches only; does not include the Data Center or Library)
9pm-Midnight
Athletics Complex
Stanly Stout Center
Human Ecology Research Center
International Grains Program
O.H. Kruse Feed Mill
Farm Operations Center
Large Animal Research Facility
BIVAP
Meat, Sheep, Goat Facility
Flour Mill
Throckmorton
Wildcat Landing - ELP
Friday, August 1, 2014
AlcoholEdu and Haven
This issue has been resolved.
History:
Friday, August 1st 2014 at 16:01
Some students are receiving an error message when attempting to access AlcoholEdu or Haven from within iSIS. ITS is aware of the issue and working on a solution.
History:
Friday, August 1st 2014 at 16:01
Some students are receiving an error message when attempting to access AlcoholEdu or Haven from within iSIS. ITS is aware of the issue and working on a solution.
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