The K-State Salina home page is now available
History:
Tuesday, September 30, 2014, 11:39 a.m.
The K-State Salina home page is currently not available. ITS staff are working to resolve the hardware issue. We apologize for the inconvenience and appreciate your patience.
Tuesday, September 30, 2014
Thursday, September 25, 2014
Network Maintenance
Maintenance has been completed.
History:
Thursday, September 25, 2014, 9:11 a.m. This evening, from 8:00 PM until roughly 8:10 PM, NTS and Security will be moving the West Hall 6509 uplinks to peer directly with the Core 6509 rather than with the core firewall. As this maintenance is occurring, there will be a disruption of network connectivity to/from the Residence Halls and Jardine. The ResNet HelpDesk has been contacted and is aware of the maintenance and has communicated with residents.
History:
Thursday, September 25, 2014, 9:11 a.m. This evening, from 8:00 PM until roughly 8:10 PM, NTS and Security will be moving the West Hall 6509 uplinks to peer directly with the Core 6509 rather than with the core firewall. As this maintenance is occurring, there will be a disruption of network connectivity to/from the Residence Halls and Jardine. The ResNet HelpDesk has been contacted and is aware of the maintenance and has communicated with residents.
Wednesday, September 24, 2014
KSU Home page issue
The KSU Home page issue has been resolved.
History:
Wednesday, September 24 2014 3:30 p.m.
History:
Wednesday, September 24 2014 3:30 p.m.
The IT Help Desk
has received a number of calls about the KSU Home page not loading. Information Technology Services (ITS) is working to
resolve the issue and apologizes for the inconvenience.
Tuesday, September 23, 2014
iOS8 Update Causing Network Performance Issues
No iOS 8 issues were reported.
History:
Wednesday, September 17 2014, 11:58 a.m.
Due to the release of the iOS 8 update today expect to see localized network performance issues especially on wirelessaccess points as iOS devices update. Please refer to the K-State Today article<http://www.k-state.edu/today/announcement.php?id=15579&category=from_the_administration&referredBy=email>.
History:
Wednesday, September 17 2014, 11:58 a.m.
Due to the release of the iOS 8 update today expect to see localized network performance issues especially on wirelessaccess points as iOS devices update. Please refer to the K-State Today article<http://www.k-state.edu/today/announcement.php?id=15579&category=from_the_administration&referredBy=email>.
iSIS Maintenance
This maintenance is complete.
History:
9/23/14 at 9:44a.m.
iSIS will be unavailable for scheduled maintenance from 6 a.m. Saturday Sept. 27 through 5 p.m. Sunday Sept. 28. The system will be brought up as soon as maintenance has been completed.
History:
9/23/14 at 9:44a.m.
iSIS will be unavailable for scheduled maintenance from 6 a.m. Saturday Sept. 27 through 5 p.m. Sunday Sept. 28. The system will be brought up as soon as maintenance has been completed.
Emergency Network Maintenance
The maintenance has been completed.
History:
Monday, September 22, 2014 9:04 p.m.
KanRen will be performing emergency maintenance starting at midnight - a rolling reboot of routers across their network backbone. This will affect Internet access to all three campuses. They expect to complete maintenance by 2:00am.
History:
Monday, September 22, 2014 9:04 p.m.
KanRen will be performing emergency maintenance starting at midnight - a rolling reboot of routers across their network backbone. This will affect Internet access to all three campuses. They expect to complete maintenance by 2:00am.
Wednesday, September 17, 2014
Outlook Web App Link issues
The issues have been resolved.
History:
Monday, September 8 2014, 2:05 p.m.
Microsoft is currently working on a fix for users experiencing issues with clicking links in the Office Web App. When the link is clicked nothing happens. As a workaround, affected users can right-click the URL and open it in a new tab or window. Additionally, if the message is opened into a separate window, clicking on the URL will work as expected.
History:
Monday September 8, 2014, 10:49 a.m.
Users are experiencing issues with clicking links in the Office Web App. When the link is clicked nothing happens. ITS is aware of issues clicking on links in the Office Web App and is currently working with Microsoft to resolve the issue.
History:
Monday, September 8 2014, 2:05 p.m.
Microsoft is currently working on a fix for users experiencing issues with clicking links in the Office Web App. When the link is clicked nothing happens. As a workaround, affected users can right-click the URL and open it in a new tab or window. Additionally, if the message is opened into a separate window, clicking on the URL will work as expected.
History:
Monday September 8, 2014, 10:49 a.m.
Users are experiencing issues with clicking links in the Office Web App. When the link is clicked nothing happens. ITS is aware of issues clicking on links in the Office Web App and is currently working with Microsoft to resolve the issue.
Monday, September 15, 2014
Pulse university events calendar unavailable
This issue has been resolved.
History:
9/15/14 at 8:08am
Pulse is currently unavailable, which includes the university calendar (k-state.edu/calendar) and many college and department calendars
History:
9/15/14 at 8:08am
Pulse is currently unavailable, which includes the university calendar (k-state.edu/calendar) and many college and department calendars
K-State Connect Page Down
This issue has been resolved.
History:
9/15/14 at 8:00am.
The K-State Connect page is giving users a 503 error (internal server error) or shows users a white page. ITS staff are working to resolve the issue. Users can still access other K-State web sources by going to the source page directly.
History:
9/15/14 at 8:00am.
The K-State Connect page is giving users a 503 error (internal server error) or shows users a white page. ITS staff are working to resolve the issue. Users can still access other K-State web sources by going to the source page directly.
Thursday, September 11, 2014
K-State Online Classic Access Issues Reported
The issue has been resolved.
History:
Thursday, September 11 2014, 8:20 p.m.
The IT Help Desk has received a number of calls about K-State Online Classic. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
History:
Thursday, September 11 2014, 8:20 p.m.
The IT Help Desk has received a number of calls about K-State Online Classic. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
Network Maintenance 09/11/14
Maintenance was completed successfully.
History:
Thursday, September 11, 2014 10:00 P.M. - 10:30 P.M. We will be applying a signature patch on the Procera PacketLogic device tonight in order to address a traffic misclassification issue. There is no anticipated interruption to Internet traffic, but new signatures brings the possibility of new misclassifications.
History:
Thursday, September 11, 2014 10:00 P.M. - 10:30 P.M. We will be applying a signature patch on the Procera PacketLogic device tonight in order to address a traffic misclassification issue. There is no anticipated interruption to Internet traffic, but new signatures brings the possibility of new misclassifications.
Wednesday, September 10, 2014
Listserv Password Reset Issue
This issue has been resolved.
History:
Wednesday, September 10th, 2014 7:57 PM
Users reported issues changing listserv password. ITS staff have been notified and are currently working to resolve the issue.
History:
Wednesday, September 10th, 2014 7:57 PM
Users reported issues changing listserv password. ITS staff have been notified and are currently working to resolve the issue.
Tuesday, September 9, 2014
Webmail Login Issues
The issue has been resolved.
History:
Monday, September 8 2014, 2:30 p.m.
The IT Help Desk has received a number of calls about Webmail Login Issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
History:
Monday, September 8 2014, 2:30 p.m.
The IT Help Desk has received a number of calls about Webmail Login Issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
Monday, September 8, 2014
PDB Access Issues
This issue has been resolved.
History:
September 9th, 2014 at 10:38a.m.
Users are currently having issues accessing the Personal Database (PDB). ITS staff have been notified and are currently working to resolve the issue.
History:
September 9th, 2014 at 10:38a.m.
Users are currently having issues accessing the Personal Database (PDB). ITS staff have been notified and are currently working to resolve the issue.
Tuesday, September 2, 2014
K-State Online Classic Slowness
This issue has been resolved. K-State Online Classic should be functioning as normal.
History:
Tuesday, September 2 2014, 7:31 p.m.
The IT Help Desk has received a number of calls about K-State Online Classic slowness. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
History:
Tuesday, September 2 2014, 7:31 p.m.
The IT Help Desk has received a number of calls about K-State Online Classic slowness. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.
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