Tuesday, November 25, 2014

University Computer Labs Maintenance

This maintenance is complete.

History:

All university computer labs will be closed from 9:00pm on November 24th until 8am on November 25th due to network maintenance that is being performed.

Thursday, November 20, 2014

Palo Alto Firewall Maintenance

Thursday morning, November 20, beginning at 3 AM, ITS will be installing Palo Alto firewalls in front of the Residence Halls, Jardine, and KSU Housing wireless networks. Given the time of day, there should be minimal impact on residents. ITS expects the maintenance to last no longer than one hour, with disruptions held to 5 - 10 minutes.

Monday, November 17, 2014

University Computer Lab

This issue has been resolved.

History:

Monday 11/17/14 at 10:51am

The Union Computer Lab is currently offline. ITS staff are currently troubleshooting the issue.

Thursday, November 13, 2014

Union Computer Lab unavailable

The issue has been resolved and the lab is available. History: Thursday, November 19, 2014 12:19 p.m. The Union Computer Lab is currently unavailable due to issues with the servers for the lab. IT staff is working to restore service.

Network Maintenance 11/25/14

This maintenance is complete.

History:

Tuesday November 13th, 2014 at 10:50a.m.
NTS will be upgrading software images on the West Hall router on Tuesday, Nov 25th, from 9:00pm to midnight. This maintenance will only affect Residence Halls and Jardine network traffic. The user can expect short disruptions while the router is rebooting. If you have any questions regarding this maintenance, please contact network@ksu.edu.

Network Maintenance 11/24/14

This maintenance is complete.

History:
Thursday November 13th, 2014 at 10:48a.m.
NTS will be upgrading software images on the core and border routers on Monday, Nov 24th, from 9:00pm to midnight. This maintenance will affect both internal network traffic, as well as traffic destined for the border. The Data Center routers will not be affected by this maintenance. However, host connections from outside the Data Center could be disrupted for short periods of time during the maintenance window. If you have any questions regarding this maintenance, please contact network@ksu.edu.

Friday, November 7, 2014

iSIS issue granting enrollment permissions

The issue has been resolved.

History:
Friday, November 7 2014, 7:14 AM
The IT Help Desk has received several calls for issues related to granting permissions for students to enroll.  ITS is actively working with the vendor to resolve the issue and apologizes for the inconvenience.

History:
Tuesday, October 28 2014, 3:15 PM
The IT Help Desk has received a number of calls about iSIS not allowing students permissions to enroll in class.  Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

History:
Tuesday, October 28 2014, 1:52 PM
The issue has been resolved.

History:
Tuesday, October 28 2014,  12:03 PM
The IT Help Desk has received a number of calls about iSIS not allowing students permissions to enroll in class.  Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Database Maintenance- Nov 9, 5 a.m. - noon

This maintenance is complete.

History:

11/7/14 at 10:29 AM
Two periods of emergency database maintenance will occur on Sunday, November 9. Applications including K-State Online Classic, TEVAL(teaching evaluation system), EIS Global Campus tool (creating, managing and enrolling in distance courses), and the admissions application will be unavailable from 5 a.m. to 9 a.m. The eProfile page, the transaction hub, and PDB (ITS support tools) will be unavailable from 5 a.m. to noon.

Thursday, November 6, 2014

HRIS Maintenance- Nov 8, 5 a.m. - noon

This maintenance is complete.

History:
11/6/14 at 6:38pm
HRIS will be unavailable for scheduled maintenance from approximately 5:00 A.M-12:00 P.M. on Saturday,  November 8. The system will be brought up as soon as maintenance has been completed.

Tuesday, November 4, 2014

Aruba Wireless Controllers

This maintenance is complete.

History:
Wednesday, November 4th, 2014 at 5:40PM
NTS will be performing code upgrades on the Aruba wireless controllers.  Main campus, Athletics, and the Olathe controllers will be upgraded on Thursday 11/6/14 from 10:00pm to midnight.  The Housing controllers will be upgraded on Friday 11/7/14 from 5am-6am.  Users may notice a drop in connectivity while the APs roll from one controller to another, and again when the APs rollback to their 'home' controllers. 

Monday, November 3, 2014

iSIS Maintenance- Nov 8, 6 a.m. - noon

This maintenance is complete.

History:

iSIS will be unavailable for scheduled maintenance from approximately 6 a.m. - noon on Sat. Nov. 8.  The system will be brought up as soon as maintenance has been completed.

Phone Cable Maintenance- Nov 7, 5 p.m.

This maintenance is complete.

History:
Monday 11/3/2014 9:31AM
After 5 p.m. Friday, Nov. 7, and through the weekend, buildings on the south end of the Manhattan campus will experience intermittent phone outages as network and telecommunications services and AT&T's splicing crew replace a central phone cable underground.

The following buildings will be affected: All Faiths Chapel, Anderson Hall, Beach Museum of Art, Calvin Hall, Fairchild Hall, Holtz Hall, Kedzie Hall, McCain Auditorium, Nichols Hall and Thompson Hall.

This replacement should resolve daily reports of dead phone lines or loud static on phones. Questions about this repair work should be sent to Network and Telecommunications Services, 785-532-7000.

Palo Alto Installation

This evening, starting at 6 PM, the Security team will be installing Palo Alto firewalls in front of the Residence Halls. During the maintenance, there will be short disruptions as the fiber connections are disconnected and reconnected and routing re-converges. The maintenance window will be from 6 PM - 7 PM. Other than the routing convergence, there is not expected to be any disruption of services.

Saturday, November 1, 2014

DARS & ImageNow Maintenance Nov. 1st

This maintenance has been completed.

History:
Wednesday, October 29 2014, 3:15 PM
DARS and ImageNow will be unavailable for scheduled maintenance on Saturday, November 1st from approx. 1-5 p.m.  The system will be brought up as soon as maintenance has been completed.