Office 365 Login

This issue has been resolved.

History:
12/27/14 at 3:25pm
Users are reporting difficulty signing into Webmail. ITS is currently implementing a fix and expects this to be resolved by 9pm..

Office 365 Update - Dec 27- 10 AM.

Beginning at 10 a.m. on December 27, ITS will start the process of deploying a new authentication system for email that will impact the ability to access Webmail and Office 365. During the deployment availability may be sporadic for up to 24 hours. Use http://webmail.ksu.edu to access e-mail if needed.

iSIS Sign In Issues Reported

This issue has been resolved.

History:
12/17/14 st 9:53 am

Users are reporting sporadic issues accessing iSIS. Users are given the error message "You have been signed out of iSIS. Possible reasons include...". All major browsers impacted. ITS Staff are working to resolve the issue.

Platinum server maintenance - 8:00 p.m. Monday, Dec. 15

This maintenance is complete.

History:
12/15/14 at 10:58a.m.

Windows EST has to perform emergency maintenance on the windows file cluster, platinum.ads.campus, tonight December 15th at 8pm.  This maintenance should last approximately 45-60 minutes.  Files on this system will be intermittently unavailable during this period.

Power outage

Power has been restored.

History:
Monday, December 15 2014, 9:02 p.m
We are experiencing power outage affecting a large part of Manhattan, including half of K-State campus. Westar Energy is working on it.

Limited iSIS Access Tuesday, Dec. 23 (noon - 5 p.m.)

iSIS is back online for students, faculty, and advisors.

History:
12/15/14 at 10:53am

To minimize potential data access errors and maximize processing performance during grade processing, iSIS will be unavailable for students, faculty, and advisors from approximately noon until 5 p.m. on Tuesday, Dec. 23. Access will be restored as soon as grade processing has been completed. For more information regarding end of semester processing, please check the Fall 2014 End of Semester Processing page.

KSOL Slowness and Access Issues 12/13/14

This issue has been resolved.
 History:
IT Help Desk has received a number of calls about users experiencing general slowness and access issues when using K-State Online. Information Technology Services (ITS) is working to resolve the issues and apologizes for the inconvenience.

K-State Online powered by Canvas and Firefox issues reported 12/8/2014

 This issue has been resolved.

History:
Tuesday, December 9 2014, 10:46 a.m.

Beginning midday on 12/8, K-State Online powered by Canvas began experiencing issues for people using Mozilla Firefox with Grades, Inbox and a few other tools.   If you receive an unresponsive page or see a spinning icon waiting for your grade book or other tools to load, please try using Google Chrome at this time.  Canvas is aware of the Firefox issue and is working on a resolution.  Also please report issues related to unresponsive or slow pages when not using Firefox to the Help Desk so we can continue to track any issues that are non-Firefox related.

HRIS Maintenance - December 13

HRIS Employee Self Service will be down for routine maintenance beginning at 5 a.m. Saturday, December 13, through noon.

Migration of K-State WordPress Blogs and eNewsletters

This maintenance is complete.

History:
12/09/14 at 12:28pm

K-State WordPress eNewsletters have been successfully migrated. WordPress blog migration is still ongoing. During this time site administrators will not be able to make changes or publish new text until the blog migration is complete.

History:
11/24/14 at 3:38pm

K-State IT will migrate all WordPress eNewsletters and blogs over to a new server. Blogs and eNewsletters will remain visible through the transition, but on December 2-5, site administrators will not be able to make changes or publish new text until the migration is complete.

K-State email issues reported 12/5/14

This issue has been resolved.

History:
Friday, 12/5/14 at 3:56 p.m.

IT Help Desk has received a number of calls about problems connecting to email with Outlook clients - both Windows and Mac clients having problems. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

K-State CMS issues - 12/5/14

This issue has been resolved.

History:
Friday, 12/5/14 at 1:45 p.m.

Our CMS provider is having ongoing DNS issues throughout the day. They are working to resolve the issue and apologize for any inconvenience.

Webmail experiencing intermittent issues - 12/5/14

This issue has been resolved.

History:

Friday, 12/5/14 at 1:09 p.m.

IT Help Desk has received a number of calls about individuals not being able to login to webmail. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Office 365 Update December 5

This maintenance is complete.

History:

Beginning at noon on Friday, December 5 users logging in to K-State Webmail will see a new K-State splash screen during the Sign-in process.  This is in preparation for rolling out new functionality in Office 365 for the spring semester.  This has no effect on the users experience and no downtime is anticipated.

iSIS Maintenance - December 7

This maintenance is complete.

History:

iSIS will be unavailable for scheduled maintenance from approximately 6 a.m. until noon on Sunday, Dec. 7.  The system will be brought up as soon as maintenance has been completed.

Union Computer Lab

This issue has been resolved.

History:

Monday, 12/1/14 at 7:57am
The Union Computer Lab is currently unavailable due to a server issue. ITS Staff are working on the issue and expect that it should be resolved soon.