This issue has been resolved.
History:
Monday, November 30 2015, 12:29 p.m.
Canvas is currently experiencing slowness issues. ITS staff are working with Instructure to resolve the issue. For more information see http://status.instructure.com/.
Monday, November 30, 2015
Umberger & Call Hall Closed 11/30/15
Power has been restored to Call, Umberger, and Dykstra Halls. Classes and operations have returned to normal.
History:
Due to a power outage, Umberger Hall and Call Hall are officially closed for the day. Facilities has determined that there is an underground electrical break affecting the power outage for Umberger Hall, Call Hall and Dystra Hall. Facilities will be working as long as necessary to locate/repair the break. Updates will be posted here as soon as they are available.
History:
Due to a power outage, Umberger Hall and Call Hall are officially closed for the day.
History:
Due to a power outage, Umberger Hall and Call Hall are officially closed for the day. Facilities has determined that there is an underground electrical break affecting the power outage for Umberger Hall, Call Hall and Dystra Hall. Facilities will be working as long as necessary to locate/repair the break. Updates will be posted here as soon as they are available.
History:
Due to a power outage, Umberger Hall and Call Hall are officially closed for the day.
KSU Salina Network Outage
This issue has been resolved.
History:
Sunday, November 29 2015, 7:07 p.m.
The IT Help Desk has been receiving calls about KSU Salina experiencing a network outage. IT Staff is working to resolve the matter and apologizes for any inconvenience.
History:
Sunday, November 29 2015, 7:07 p.m.
The IT Help Desk has been receiving calls about KSU Salina experiencing a network outage. IT Staff is working to resolve the matter and apologizes for any inconvenience.
Friday, November 27, 2015
Network Maintenance - Wireless for Main Campus - Friday 11/27
The maintenance has been completed.
History:
NTS will be performing wireless maintenance on Friday November 27, 2015 from 9:00 p.m. till 10:00 p.m. We will be doing a firmware upgrade to the Campus Aruba controllers for feature enhancements. This process will cause periodic disruptions to service through the maintenance period as access points roll from controller to controller. All wireless service by Aruba products will be affected by this maintenance.
If you have any questions regarding this maintenance, please contact network@ksu.edu
History:
NTS will be performing wireless maintenance on Friday November 27, 2015 from 9:00 p.m. till 10:00 p.m. We will be doing a firmware upgrade to the Campus Aruba controllers for feature enhancements. This process will cause periodic disruptions to service through the maintenance period as access points roll from controller to controller. All wireless service by Aruba products will be affected by this maintenance.
If you have any questions regarding this maintenance, please contact network@ksu.edu
Tuesday, November 24, 2015
Canvas maintenance - Tuesday 12/1
This maintenance has been completed.
History:
A planned two-hour maintenance window is scheduled for Canvas from 1:00 a.m. to 3:00 a.m. Tuesday, December 1. During the maintenance, there will be 15 minutes or less of downtime where Canvas will be unavailable.
History:
A planned two-hour maintenance window is scheduled for Canvas from 1:00 a.m. to 3:00 a.m. Tuesday, December 1. During the maintenance, there will be 15 minutes or less of downtime where Canvas will be unavailable.
Monday, November 23, 2015
PaperCut Upgrade - Monday 8 a.m.
This maintenace has been completed, PaperCut is working with Cat Cash.
History:
Monday, November 23 2015, 11:15 a.m.
The PaperCut server upgrade worked as expected and has been completed. The Union currently has CBord offline for an upgrade this morning. CBord is expected to be back online by noon.
Monday, November 23 2015, 10:38 a.m.
During the PaperCut server upgrade, the connection to Cbord was broken. IT staff are working with vendor support staff to resolve the issue.
Friday 11/20/15 2:30 p.m.
We will be performing a PaperCut upgrade on Monday, November 23rd, beginning at 8am. During this time PaperCut will be unavailable for printing. The upgrade will take about an hour.
History:
Monday, November 23 2015, 11:15 a.m.
The PaperCut server upgrade worked as expected and has been completed. The Union currently has CBord offline for an upgrade this morning. CBord is expected to be back online by noon.
Monday, November 23 2015, 10:38 a.m.
During the PaperCut server upgrade, the connection to Cbord was broken. IT staff are working with vendor support staff to resolve the issue.
Friday 11/20/15 2:30 p.m.
We will be performing a PaperCut upgrade on Monday, November 23rd, beginning at 8am. During this time PaperCut will be unavailable for printing. The upgrade will take about an hour.
Friday, November 20, 2015
Water Plant upgrade - Nov. 21 thru Nov. 29
The Data Center cooling will be provided by the backup water chillers Nov. 21 through Nov. 29. This is due to the 30" automatic valve installation, part of an ongoing upgrade to the chilled water plant.
Facilities will be turning on the backup system this evening so the NOC may notice some temperature changes tonight and Saturday.
Facilities will be turning on the backup system this evening so the NOC may notice some temperature changes tonight and Saturday.
Canvas maintenance - Friday 11/20/15
The maintenance has been completed.
History:
A planned two-hour maintenance window is scheduled for Canvas from 1:15 a.m. to 3:15 a.m. Friday, November 20. During the maintenance, there will be 15 minutes or less of downtime where Canvas will be unavailable.
History:
A planned two-hour maintenance window is scheduled for Canvas from 1:15 a.m. to 3:15 a.m. Friday, November 20. During the maintenance, there will be 15 minutes or less of downtime where Canvas will be unavailable.
Thursday, November 19, 2015
Papercut Maintenance - 11/19/15
The maintenance has been completed.
History:
PaperCut will be offline for maintenance from 7am to 7:30 am tomorrow morning.
History:
PaperCut will be offline for maintenance from 7am to 7:30 am tomorrow morning.
Monday, November 16, 2015
Mediasite Maintenance - Saturday 12:01 a.m.
The maintenance was completed.
History:
Planned infrastructure maintenance is scheduled for Mediasite from 12:01 a.m. to 4 a.m. Saturday, November 14. Access to Mediasite will be unavailable for brief periods of time during the maintenance window.
History:
Planned infrastructure maintenance is scheduled for Mediasite from 12:01 a.m. to 4 a.m. Saturday, November 14. Access to Mediasite will be unavailable for brief periods of time during the maintenance window.
Saturday, November 14, 2015
Network Maintenance - Saturday 6:30 a.m.
This maintenance has been completed.
History:
Network and Telecommunication Services (NTS) will be performing network maintenance on Saturday, November 14th, from 6:30am - 8:30am in the Ackert/Chalmers complex and Anderson Hall. Users may experience loss of network connectivity for short periods of time (up to 5 minutes) during the maintenance window.
History:
Network and Telecommunication Services (NTS) will be performing network maintenance on Saturday, November 14th, from 6:30am - 8:30am in the Ackert/Chalmers complex and Anderson Hall. Users may experience loss of network connectivity for short periods of time (up to 5 minutes) during the maintenance window.
Friday, November 13, 2015
Network Maintenance - Salina - Friday 5:30 p.m.
This maintenance has been completed.
History:
ITS will be upgrading the Salina campus network infrastructure Friday, November 13, from 5:30pm to 7:30pm. A network outage during the maintenance window is expected.
History:
ITS will be upgrading the Salina campus network infrastructure Friday, November 13, from 5:30pm to 7:30pm. A network outage during the maintenance window is expected.
Friday, November 6, 2015
Central DNS issues
This issue has been resolved.
History:
Friday 11/6/15
Some configuration changes made yesterday are affecting some internal DNS forwarding. ITS Staff are working to resolve the issue. Off campus users do not appear to be affected at this time.
History:
Friday 11/6/15
Some configuration changes made yesterday are affecting some internal DNS forwarding. ITS Staff are working to resolve the issue. Off campus users do not appear to be affected at this time.
Thursday, November 5, 2015
VPN Firewall Upgrade - Thursday, 11/5
This maintenance has been completed.
History:
Monday November 3, 2015, 3:53p.m.
ITS will be doing a minor upgrade on the VPN firewall at 2pm on Thursday, November 5th.. This should be a non-disruptive changeover, including active VPN connections.
History:
Monday November 3, 2015, 3:53p.m.
ITS will be doing a minor upgrade on the VPN firewall at 2pm on Thursday, November 5th.. This should be a non-disruptive changeover, including active VPN connections.
Wednesday, November 4, 2015
AutoDesk License Server Updates - Wednesday, 11/4/15
The maintenance has been completed.
History:
On Wednesday Nov. 4th beginning at 7am we will be updating the AutoDesk licensing server to support administrative departments on campus. During this time access to AutoDesk products will be unavailable in the K-State Computing Labs. We expect to have service restored no later than 8am.
History:
On Wednesday Nov. 4th beginning at 7am we will be updating the AutoDesk licensing server to support administrative departments on campus. During this time access to AutoDesk products will be unavailable in the K-State Computing Labs. We expect to have service restored no later than 8am.
Monday, November 2, 2015
Computing Lab maintenance - 11/03/15
On Tuesday Nov. 3 beginning at 7am we will be updating the AutoDesk licensing server to support administrative departments on campus. During this time access to AutoDesk products will be unavailable in the K-State Computing Labs. We expect to have service restored no later than 8am.
Undergraduate Admissions Issue
The Admissions issue has been resolved.
History:
The IDM team had an issue with one of the searching algorithms that is part of the eID creation process. They currently have a workaround in place so users can continue to register for eIDs.
The IT Help Desk has received a number of calls about users receiving an error message when applying as undergraduates. The error is "This eProfile has encountered a system error. Please sign out and try again." ITS staff are aware of the issue and are working to resolve it.
History:
The IDM team had an issue with one of the searching algorithms that is part of the eID creation process. They currently have a workaround in place so users can continue to register for eIDs.
The IT Help Desk has received a number of calls about users receiving an error message when applying as undergraduates. The error is "This eProfile has encountered a system error. Please sign out and try again." ITS staff are aware of the issue and are working to resolve it.
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