Monday, July 11, 2016

Application Outage

DARS is back on line. This issue has been resolved.

History:

7/12/16
Resource25 and Salina General Ledger applications were back online by midday Monday, July 11. The outage was due to disk drive failures. ITS worked through the weekend to troubleshoot and restore these systems.

An announcement in Monday morning’s K-State Today reported that DARS is scheduled for an upgrade and would be unavailable July 18 and 19. Because DARS was one of the applications that was offline last week, ITS decided to move forward with the upgrade and move to the converged infrastructure. DARS will continue to be offline. Our goal is to restore DARS to full service by July 13.

ITS staff appreciates the patience of campus while we worked with our vendor partners to troubleshoot and restore these important systems.


7/11/16
ITS has received the replacement drives and are in the process of restoring the systems. Further updates will be forthcoming.  If you have any questions regarding this outage, please contact ESTech at estech@ksu.edu.


7/8/16
Due to drive failures three Solaris servers are currently down. This impacts DARS, Salina General Ledger, and Resource 25 applications. ITS staff are aware of the outage and are working to bring the servers back online.

If you have any questions regarding this outage, please contact ESTech at estech@ksu.edu.