Tuesday, February 28, 2017

K-State Online is Unavailable

This issue has been resolved.

History:

K-State Online Canvas recovery continues to progress quickly. Although many users should now be able to access K-State Online, there may still be areas of impaired functionality as they work through remaining issues. We will update this status again when the service is performing as expected

Amazon continues to work on the problem and we do not yet have an ETA on the restoration of K-State online services.

The IT Help Desk has received reports that users are unable to sign into K-State Online.  IT staff are aware of the matter and working on a resolution.

Monday, February 27, 2017

K-State Online Importing and Exporting Slowness

The K-State Online slowness issue has been resolved.

History:

Importing/Exporting for Assignments, Course Content, Gradebook, etc in K-State Online is currently experiencing slowness.  ITS staff are working towards a resolution.

Phishing Scam Reported

ITS has received a phishing scam reported to be from Dr. Pat Bosco, please do not click on the link and submit it to abuse@ksu.edu.

Wednesday, February 22, 2017

Network Maintenance - 02/24

This maintenance has been completed.

History:
NTS will be performing network maintenance on, Friday 2/24/17, from 12:01am to 2:00am.  Users may notice delays in connecting to campus resources and the internet, during this maintenance.

Thursday, February 16, 2017

KSU Guest connection

If you are having problems connecting to KSU Guest, and are a Student, Staff, or Faculty member, please try connecting to KSU Wireless.

History:

If you are having problems connecting to KSU Guest, and are a Student, Staff, or Faculty member, please try connecting to KSU Wireless.  ITS staff are working to resolve the issue.

Saturday, February 11, 2017

Printing Issues

The issue has been resolved.

History:

The PaperCut System is currently down. ITS staff are working
to resolve the issue, but for now users cannot print.

Thursday, February 9, 2017

K-State Online Issue

The issue has been resolved.

History:

People are experiencing problems signing into K-State Online.  ITS is aware of the matter and working on a resolution.

Friday, February 3, 2017

Content Management System connectivity

This issue has been resolved.

History:
The Content Management System (CMS) is currently having intermittent issues. ITS staff are working to resolve the issue, users may have issues logging in.

Wednesday, February 1, 2017

Network Maintenance 02/01

The maintenance has been completed.

History:
Wednesday morning, February 1st, beginning at 2 AM, ISC will be installing a firewall in front of the West Hall router. Anticipated network service disruption as this maintenance occurs is 5 minutes, and will affect the Residence Halls, Jardine, and the Center for Child Development.