The issue been resolved.
History:
We are experiencing issues with FIS concurrent request are not processing. System is being rebooted, should be back up by 2 p.m.
Tuesday, May 30, 2017
Olathe Campus Network Issues
The network outages have been resolved.
History:
Current issues in the Olathe Datacenter are causing firewall and network outages. ITS is working to correct this. At this time, estimated down time is unknown.
History:
Current issues in the Olathe Datacenter are causing firewall and network outages. ITS is working to correct this. At this time, estimated down time is unknown.
Wednesday, May 24, 2017
KSIS Finacial Aid Maintenance - 05/24/2018
This appears to be working again.
History:
Maintenance will be performed on the Accepting/Declining Awards area of KSIS tonight starting at approximately 6:30pm. This is expected to be down until approximately 9:30pm.
History:
Maintenance will be performed on the Accepting/Declining Awards area of KSIS tonight starting at approximately 6:30pm. This is expected to be down until approximately 9:30pm.
Friday, May 19, 2017
Single Sign On
This has been completed.
History:
Single Sign On will be migrated to the Converged Infrastructure at 12:00 a.m. on Saturday, May 20. No authentication interruptions are expected during the move. If you having trouble signing in during the switch, contact the IT Help Desk.
History:
Single Sign On will be migrated to the Converged Infrastructure at 12:00 a.m. on Saturday, May 20. No authentication interruptions are expected during the move. If you having trouble signing in during the switch, contact the IT Help Desk.
Transaction Hub (Webmethods) Upgrade - 05/08 thru 05/31
The upgrade has been complete successfully.
History:
Transaction Hub (Webmethods) will be upgraded to release 9.9 in three phases starting 05/8/17 through 05/31/17. The transition will not be noticeable for batch and real-time Integration except for applications that are calling Transaction Hub Integration services. Applications calling Transaction Hub Integration services will need to make a change to the new production URL beginning 05/10/2017.
History:
Transaction Hub (Webmethods) will be upgraded to release 9.9 in three phases starting 05/8/17 through 05/31/17. The transition will not be noticeable for batch and real-time Integration except for applications that are calling Transaction Hub Integration services. Applications calling Transaction Hub Integration services will need to make a change to the new production URL beginning 05/10/2017.
- Phase 1 - Batch Process Migration - 05/08/2017 - 9:00 AM CST (Completed)
- Phase 2 - Transaction Hub Webservice URL Migration - 05/10/17 - 05/31/17
- Phase 3 - Real Time & Self-Service Form Migration - 05/17/17 - 10:30 AM CST (Completed)
FIS Temporarily Unavailable
FIS is available.
History:
FIS is currently unavailable. Estimated downtime is unknown at this point. ITS is working to resolve the issue.
History:
FIS is currently unavailable. Estimated downtime is unknown at this point. ITS is working to resolve the issue.
Thursday, May 18, 2017
Network Maintenance - 5/17
The maintenance has been completed.
History:
NTS will be performing maintenance in Seaton Hall on Wednesday May 17, 2017 from 7:00 am to 7:45 am. This maintenance will affect both wired and wireless network services in the southwest corner of the basement and 1st floor of Seaton Hall.
History:
NTS will be performing maintenance in Seaton Hall on Wednesday May 17, 2017 from 7:00 am to 7:45 am. This maintenance will affect both wired and wireless network services in the southwest corner of the basement and 1st floor of Seaton Hall.
Wednesday, May 17, 2017
Logging in/out of Webmail, Skype & Outlook
The login issues have been resolved.
History:
K-State Help Desk has been getting report of some users having issues logging in to their outlook email client and/or Skype for Business. ITS is aware of this issue and are working to resolve this issue. Further updates will be posted on the K-State ITS Staus page.
History:
K-State Help Desk has been getting report of some users having issues logging in to their outlook email client and/or Skype for Business. ITS is aware of this issue and are working to resolve this issue. Further updates will be posted on the K-State ITS Staus page.
Thursday, May 11, 2017
MySQL Upgrade - 5/16/17
This has been completed.
History:
Several K-State applications will be unavailable briefly from 8:30-8:45pm on Tuesday, May 16 for a MySQL upgrade: Connect Pulse Directories Advisories K-State Bar Homepage News & Features
History:
Several K-State applications will be unavailable briefly from 8:30-8:45pm on Tuesday, May 16 for a MySQL upgrade: Connect Pulse Directories Advisories K-State Bar Homepage News & Features
Wednesday, May 10, 2017
Webmail Sign-In Issues
The Webmail Sign-In Issues have been resolved. Report any further issues to the Help Desk at 785-532-7722
Transaction Hub (Webmethods) Upgrade
This was a duplicate of another Posting already made.
History:
Transaction Hub (Webmethods) will be upgraded to release 9.9 in three phases starting 5/8/17 through 5/31/17. The transition will not be noticeable for batch and real-time Integrations except for applications that are calling Transaction Hub Integration services. Applications calling Transaction Hub Integration services will need to make a change to the new production URL beginning 05/10/2017.
Phase 1 - Batch Process Migration (completed)
Phase 2 - Transaction Hub Webservice URL Migration - 5/10/2017 - 5/31/17
Phase 3 - Real Time & Self-Service Form Migration - 5/17/2017 - 10:30 AM CST
History:
Transaction Hub (Webmethods) will be upgraded to release 9.9 in three phases starting 5/8/17 through 5/31/17. The transition will not be noticeable for batch and real-time Integrations except for applications that are calling Transaction Hub Integration services. Applications calling Transaction Hub Integration services will need to make a change to the new production URL beginning 05/10/2017.
Phase 1 - Batch Process Migration (completed)
Phase 2 - Transaction Hub Webservice URL Migration - 5/10/2017 - 5/31/17
Phase 3 - Real Time & Self-Service Form Migration - 5/17/2017 - 10:30 AM CST
Monday, May 8, 2017
Decommission Silcon UPS - 05/18
This has been completed.
History:
We will be retiring one of the old Silcon UPS's in the Hale Datacenter due to bad batteries and age of the unit. The load will be handled by the redundant unit.
History:
This will be rescheduled.
History:
We will be retiring one of the old Silcon UPS's in the Hale Datacenter due to bad batteries and age of the unit. The load will be handled by the redundant unit. (Per Phillip Monser)
History:
We will be retiring one of the old Silcon UPS's in the Hale Datacenter due to bad batteries and age of the unit. The load will be handled by the redundant unit.
History:
This will be rescheduled.
History:
We will be retiring one of the old Silcon UPS's in the Hale Datacenter due to bad batteries and age of the unit. The load will be handled by the redundant unit. (Per Phillip Monser)
Wednesday, May 3, 2017
Google Doc scam
This issue has been resolved.
History:
Information Technology has been made aware of a Google Doc scam. Please do not open the email attachment and delete the email immediately.
History:
Information Technology has been made aware of a Google Doc scam. Please do not open the email attachment and delete the email immediately.
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