The matter has been resolved. If you have any issues contact the IT Help Desk.
History:
Update - Our devops team has implemented a fix which corrected the root cause behind these errors. We will continue to monitor this situation to ensure that there are no further issues. Thank you for your continued patience.
History:
Investigating - Some users are running into an error when trying to access their Canvas instance. Our Ops team is currently investigating this situation. We will post another update shortly. We sincerely apologize for this situation and appreciate your patience.
Tuesday, August 28, 2018
Monday, August 27, 2018
Telephone issues
The phone services appear to have been restored. If you notice any issues please contact the IT Help Desk at 785-532-7722.
History:
The phone system that services areas in Edwards including the KSU Police, Jardine and the Veterinary Medicine complex have been impacted by a water line break. Phone service will be spotty. Network and Telecommunications are working to resolve the issue.
History:
The phone system that services areas in Edwards including the KSU Police, Jardine and the Veterinary Medicine complex have been impacted by a water line break. Phone service will be spotty. Network and Telecommunications are working to resolve the issue.
Change Freeze Maintenance - 8/13 to 8/24
The maintenance has been completed
History:
ITS will observe a change freeze of ITS production services 12:01 a.m., Mon., Aug. 13 to 11:59 p.m., Fri., Aug. 24. The main goal of this change freeze is to protect critical K-State enterprise systems from changes that are potentially disruptive to beginning and end-of-semester activities. The change freeze does not include tasks related to the fulfillment of Telecom work orders, troubleshooting and resolving system issues, and completing critical projects related to the on-going recovery efforts from the Hale fire. In these cases, ITS will work with the impacted users to identify windows of time that would create the least amount of disruption to their workflow.
History:
ITS will observe a change freeze of ITS production services 12:01 a.m., Mon., Aug. 13 to 11:59 p.m., Fri., Aug. 24. The main goal of this change freeze is to protect critical K-State enterprise systems from changes that are potentially disruptive to beginning and end-of-semester activities. The change freeze does not include tasks related to the fulfillment of Telecom work orders, troubleshooting and resolving system issues, and completing critical projects related to the on-going recovery efforts from the Hale fire. In these cases, ITS will work with the impacted users to identify windows of time that would create the least amount of disruption to their workflow.
Wednesday, August 15, 2018
Network Maintenance
Network Maintenance has been completed.
History:
NTS will be performing network maintenance beginning Wednesday (8/15) 10pm, through Thursday (8/16) 4am. The maintenance is part of the recovery efforts from the Hale fire. On-campus users may experience up to 20 minutes of network service loss during the maintenance window.
History:
NTS will be performing network maintenance beginning Wednesday (8/15) 10pm, through Thursday (8/16) 4am. The maintenance is part of the recovery efforts from the Hale fire. On-campus users may experience up to 20 minutes of network service loss during the maintenance window.
Thursday, August 9, 2018
Network Maintenance - 8/04
The maintenance was completed.
History:
NTS will be performing network maintenance on Saturday, August 4th, from 12:01am to 6:00am. Users will experience periodic disruptions to network services, on both wired and wireless connections, during the maintenance window. Off-campus users can also expect disruptions when accessing on-campus resources.
History:
NTS will be performing network maintenance on Saturday, August 4th, from 12:01am to 6:00am. Users will experience periodic disruptions to network services, on both wired and wireless connections, during the maintenance window. Off-campus users can also expect disruptions when accessing on-campus resources.
Network Maintenance in Waters Hall - 8/06
This maintenance has been completed.
History:
NTS will be performing network maintenance in Waters Hall, from 10:00pm to 12:00pm tonight - August 6, 2018. Users may experience a brief outage in both wired and wireless connectivity during the maintenance window.
History:
NTS will be performing network maintenance in Waters Hall, from 10:00pm to 12:00pm tonight - August 6, 2018. Users may experience a brief outage in both wired and wireless connectivity during the maintenance window.
PaperCut Maintenance - 8/07
The maintenance has been completed.
History:
ITAC will be performing maintenance on PaperCut on Tuesday, August 7th, from 8:00 AM to 9:30 AM. Printing in computer labs may be unavailable during this time.
History:
ITAC will be performing maintenance on PaperCut on Tuesday, August 7th, from 8:00 AM to 9:30 AM. Printing in computer labs may be unavailable during this time.
Network Maintenance - 8/07
The maintenance was completed.
History:
NTS will be performing network maintenance on Tuesday, August 7th starting at 10:00pm through 2:00am on Wednesday, August 8th. During the maintenance window, we are anticipating brief periods of service outage, affecting access to and from the internet.
History:
NTS will be performing network maintenance on Tuesday, August 7th starting at 10:00pm through 2:00am on Wednesday, August 8th. During the maintenance window, we are anticipating brief periods of service outage, affecting access to and from the internet.
Network Maintenance - 8/09
The maintenance was completed.
History:
NTS will be performing network maintenance on the wireless infrastructure on Thursday 8/9 from 6:30 AM – 8:00 AM. This maintenance will affect wireless users on campus as well as the K-State Athletics complex. Housing wireless will NOT be affected. During this time brief periods of connectivity loss are expected.
History:
NTS will be performing network maintenance on the wireless infrastructure on Thursday 8/9 from 6:30 AM – 8:00 AM. This maintenance will affect wireless users on campus as well as the K-State Athletics complex. Housing wireless will NOT be affected. During this time brief periods of connectivity loss are expected.
Wednesday, August 1, 2018
LISTSERV maintenance - 8/01
The LISTSERV upgrade was not successful. We've reverted back to the previous version and it is up and running again.
History:
EST will be performing an upgrade on the campus LISTSERV server on Wednesday (8/1) from 8:00 pm to 8:30 pm. Any messages sent during this time will be queued for later delivery.
History:
EST will be performing an upgrade on the campus LISTSERV server on Wednesday (8/1) from 8:00 pm to 8:30 pm. Any messages sent during this time will be queued for later delivery.
Code 42 Classic (CrashPlan) upgrade - 8/01
In the next few days device clients will update to the current versions.
The maintenance has been completed.
History:
EST will be upgrading the Code 42 Classic (previously known as CrashPlan) authentication server on Wednesday (8/1) at 4:30 pm. No outage is expected.
The maintenance has been completed.
History:
EST will be upgrading the Code 42 Classic (previously known as CrashPlan) authentication server on Wednesday (8/1) at 4:30 pm. No outage is expected.
Subscribe to:
Posts (Atom)