Network Slowness - 10/28/2019

The issue has been resolved.

History: 
We are currently experiencing intermittent network slowness which may cause timeouts, bad gateway errors, and slow application load times.  We are working to resolve this issue.

Network Maintenace - Kramer Hall 10/24/2019

Maintenance has been completed. 

NTS will be performing network maintenance in Kramer on Thursday 10/24 from 10 pm to 11pm.  This maintenance will affect both wired and wireless connectivity throughout the building during this time.

Canvas LTI Tools Issue 10/23/2019

The issue has been resolved.

History:
Currently Canvas LTI tools (SCantron, Attendance, Photo Roster, and Copy Grades to KSIS) is down.  ITS is working on resolving the issue.

Network Maintenance Weber Hall - 10/23

The maintenance has been completed.

History:
NTS will be performing network maintenance in Weber Hall on 10/23/19 from 6am to 7am.  The maintenance will affect both wired and wireless connectivity in the building during this time.

ksu.edu network services temporarily down - 10/22/2019

The issue has been resolved.
 
History:
ITS is currently working on network storage issues impacting access to resources that contain ksu.edu or k-state.edu in its website name.  This means the following resources may be temporarily unavailable:

• Webmail (webmail.ksu.edu)
• K-State home page (www.ksu.edu)
• Canvas (online.ksu.edu)
• HR (www.ksu.edu/hr)
• KSIS (ksis.ksu.edu)

We are working to resolve this issue.

ServiceNow upgrade 10/17

The upgrade has been completed.

History:
ServiceNow will be upgraded to the Madrid release tomorrow Thursday, October 17th in the morning. It should be finished before 5AM. As with all ServiceNow upgrades, this is an automated process and no downtime is anticipated. Any issues can be reported to the IT Help Desk by calling 785-532-7722, emailing helpdesk@k-state.edu, or submitting the Report an Issue form. For additional details, see KB14122

FIS initial logon page temporarily slow - 10/16/2018

The response time has been repaired.

History:
FIS is currently experiencing an issue getting to the initial logon page. It is extremely slow, sometimes taking 5-10 minutes to render. Then after putting in username and password, it takes several minutes again. Once you get signed in, FIS behaves normally. ITS Staff are working on a resolution.

Canvas Maintenance - 10/16

The Canvas maintenance has been completed.

History:
Canvas maintenance is scheduled on Wednesday, October 16, at 2:15 a.m. and lasting until 4:15 a.m. Canvas users will not be able to access Google Apps for about 10 minutes of time during the maintenance period.

Network Maintenance - 10/10/2019

The maintenance has been completed.

History:

NTS will be performing network maintenance to the wireless infrastructure on the Manhattan main campus, Olathe, and in the athletics complex.  Maintenance will begin 10/10/19 at 6pm and continue through 6am on 10/11/19.  We do not anticipate the loss of wireless service during this maintenance period.  This maintenance will not impact wireless services in the Residence Halls and Jardine Apartments, and the Polytechnic campus.

Network Maintenance in Hale Library 10/16/2019

NTS will be performing network maintenance in Hale Library on October 16th from 6am-7am.  The maintenance will create a loss of service for both wired and wireless connectivity on the first floor.  Data Center connectivity will not be impacted.

Network Maintenance - 10/7

The maintenance has been completed.

History:
Monday, October 7^th, between 5 PM and 8 PM, several maintenance tasks will be performed in the border firewalls.  No service disruptions are anticipated during this maintenance.

DFS Decisioins Upgrade - 10/06

The upgrade was completed.

History:
There will be a DFS Decisions upgrade this Sunday, October 6th from approximately 2 p.m. - 7 p.m. 

Single Sign On Issue

The issue has been resolved.

History:
ITS staff are aware of the Single Sign On issue effecting all K-State resources. ITS staff are working on a resolution.