Tuesday, August 4, 2020

Housing and Dining wireless network maintenance 8/6/2020

This maintenance has been completed.



History:
NTS will be performing maintenance on the Housing and Dining wireless network(s) on Thursday (8/6) from 5:30 AM - 7:30 AM.  This maintenance will affect wireless connectivity in the following areas:
Jardine Complex
Derby Complex
Kramer Complex
Honors House
Smurthwaite
Boyd Hall
Putnam Hall

During the maintenance intermittent connectivity for end users is expected.

Friday, July 31, 2020

Network Maintenance 8/4-8/5/2020

This maintenance has been completed.


History:
NTS will be performing network maintenance on Tuesday 8/4/2020 from 10pm until 2am and on Wednesday 8/5/2020.  Both wired and wireless services will be impacted in Ackert, Cellular Equipment Building, Facilities Grounds, Unger and Waters.  Wireless service will be affected in the President's Residence.  These service disruptions will take 
up to 10 minutes at each location.

Canvas Maintenance - 07/31/20

 Maintenance has been completed.

Canvas will perform maintenance on the Office 365 LTI at  12:30 a.m., Friday, July 31. The maintenance is expected to last for up to 30 minutes. During this time, you may be unable to access Office 365 in Canvas.

Canvas Maintenance - 07/31/20

Maintenance has been completed.


Some Canvas tools will be unavailable from 6-8 a.m., Friday, July 31. During the downtime, Information Technology Services will be upgrading the Oracle LTI from 11 to 19. K-State Attendance, Copy Grades to KSIS, and Teval will be unavailable during the upgrade.

Thursday, July 30, 2020

Mediasite Maintenance - 07/30/20

Maintenance has been completed

Mediasite will undergo an update on Thursday, July 30, 2020 from 5 a.m. until approximately 7 a.m. Users may experience intermittent interruptions of various Mediasite functions (playback, upload, editing, etc.) during the maintenance window.

Nichols Hall Emergency Maintenance - 07/29/20

Completed

NTS is performing emergency maintenance in the Nichols Hall.  This maintenance will impact all network services in the building from 11:30am to noon.

Wednesday, July 29, 2020

Core Router reboot - 7/29/2020

 The emergency maintenance has been completed.

History:
NTS  will be performing an emergency reboot of the core router modules at 10PM to attempt to correct issues from last nights maintenance . Users may experience an outage during this time.

HRIS, KSIS, and DARS Maintenance - 08/09/20

The maintenance is complete.


History:
HRIS, KSIS, and DARS will be unavailable from midnight – 4 a.m., Sun., Aug. 9. Information Technology Services will be performing maintenance on the Oracle PeopleSoft systems, including operating system patching.

FIS Maintenance 7/25/2020

 Maintenance has been completed
History:
The Financial Information System (FIS) will be unavailable from 6 p.m., Saturday, July 25, through 6 p.m., Sunday, July 26. Once the monthly maintenance is complete, FIS will be brought back up for your use

Core Infrastructure Maintenance - 7/28/20

The maintenance has been completed. 

History:
NTS will be performing maintenance on the core infrastructure starting at 10pm, 7/28/2020 through 6am, 7/29/2020.  Users may experience up to 30 minute disruptions in both wired and wireless network connectivity during the maintenance window.

Friday, July 24, 2020

Office 365 Information Possibly Missing - 7/22/2020

 This issue has been resolved.
History:
Yesterday, IT was testing a script to remove spam emails from Office 365. The script had a variable that wasn't defined and the execution of the script could have potentially deleted data from Office 365. The data could be email, calendar entries or other types of files. IT is running a script to recover any potentially deleted data and will update this information once this is completed. 

Wireless Network Maintenance 7/23/2020

The maintenance has been completed.
 
History:
Update 9:56 PM:
Wireless maintenance has been completed for Athletics and Olathe.  

Main campus update is still progressing.


History:
NTS will be performing network maintenance to the wireless infrastructure on main campus, Olathe, and in the athletics complex.  Maintenance will begin 07/23/2020 from 6:00PM-10:00PM.  We do not anticipate loss of wireless service during this maintenance period.  This maintenance will NOT impact wireless services in the Residence Halls and Jardine Apartments, and the Polytechnic campus.

Tuesday, July 21, 2020

Mediasite Issues 7/21/2020

This issue has been resolved.


History:
Mediasite is currently experiencing intermittent problems connecting to its storage. IT is working to resolve the issue and appreciates your patience.

Wednesday, July 15, 2020

EIS maintenance - 07/21/2020

Maintenance has been completed.

History:
EIS will be unavailable on Tuesday, July 21 from approximately 5am – 7am. EIS is the administrative course management system used by Global Campus and many others. It also is the course search tool accessible on Global Campus’s K-State Online website.


Tuesday, July 14, 2020

Teval maintenance - 07/16/2020

Maintenance has been completed. 
History:
Teval will be unavailable on Thursday, July 16 from 7:30am – 9:30am while it is migrated to the cloud.

Monday, July 13, 2020

HRIS, KSIS, & Dars Maintenance 7/12/2020

Maintenance has been completed
History:
HRIS, KSIS, and DARS will be unavailable from midnight - 4 a.m., Sunday, July 12. Information Technology Services will be performing maintenance on the Oracle PeopleSoft systems.

Friday, July 10, 2020

DARS Upgrade 7/18/2020


The DARS upgrade has been completed.


History:
DARS will be undergoing an upgrade and unavailable from 8 a.m. to noon, Saturday, July 18. During the upgrade, KSIS will still be available for use.

Password Reset maintenance 7/14/2020

Maintenance has been completed
The eID Password Reset will undergo maintenance from 3 - 7 p.m. on July 14. The reset via text messaging option will be unavailable during the maintenance.

HRIS, KSIS, and DARS Maintenance - 6/14/202

 Maintenance has been completed
History:
HRIS, KSIS, and DARS will be unavailable from midnight - 4 a.m., Sunday, June 14; monthly maintenance will be performed during this time.

HRIS, KSIS, and DARS Maintenance - 6/27/2020

Maintenance has been completed
History:
HRIS, KSIS, and DARS will be unavailable from 10 p.m., Saturday, June 27, through 6 a.m., Sunday, June 28. Information Technology Services will be performing maintenance on the Oracle PeopleSoft systems.

Ackert Hall Maintenance - 6/10/2020

 Maintenance has been completed

History:
NTS will be performing network maintenance in Ackert Hall on 6/10/2020 from 6 to 7pm.  This maintenance will affect both wired and wireless connectivity for areas on the 2nd floor during this time.

Willard Hall Electricity Service Interruption - 6/4 to 6/5

Maintenance has been Completed

History:
Anything that uses electricity in Willard Hall will be impacted by the maintenance.

A K-State list serve sending out spam - 07/02/2020

 Issue has been Resolved.

History:
Spam emails were sent out today from www-data@ksu.edu. We are working to resolve the issue.

Canvas Maintenance 7/10/2020

 Maintenance Has been completed

HIstory:
Canvas will perform maintenance on the Google Apps LTI at 12:30 a.m. on Friday, July 10. The maintenance will last for up to 30 minutes.

Wednesday, July 8, 2020

Network Maintenance - 7/8/2020

 The maintenance has been completed.

History:
NTS will be performing network maintenance to the authentication piece for the wireless infrastructure on Campus, Housing and Dining, Olathe, and the Athletics complex.  Maintenance will be tonight 7/8/20 and run from 9 PM – 11 PM.  We do not anticipate this maintenance to be service affecting.

Monday, July 6, 2020

Mediasite Update - 07/06/20

 Maintenance has been Completed.

Media Site
Mediasite will undergo an update on Monday, July 6, 2020 from 5 a.m. until approximately 9 a.m. Users may experience intermittent interruptions of various Mediasite functions (playback, upload, editing, etc.) during the maintenance window.

Tuesday, June 30, 2020

Winows Computer Updates 6/30/2020

Update has been Completed
HIstory
Information Technology Services (ITS) will remotely restart Windows computers supported by central desktop support located on campus or connected to campus through Global Protect VPN at 1am, June 30. The reason for the restart is to apply a change made in order for Global Protect to function properly.

Wednesday, June 24, 2020

FIS Maintnenance 6/27/2020

FIS Maintenance has been completed.

FIS will be unavailable Saturday, June 27th at 6pm through Sunday, June 28th around noon. This is planned maintenance that is scheduled every month

Network Maintenance (6/23) - Campus Wireless

Maintenance has been completed
History
ITS will be performing network maintenance on the campus wireless on 6/23/2020 from 9pm to 10pm. No downtime is expected.

Wednesday, June 10, 2020

All DFS web applications will be down for scheduled maintenance on Tuesday, June 9th, from 8:00 p.m. - 10:00 p.m.

DFS systems (eForms and Decisions, etc) are online, and this morning's issues have been fixed.

The database has been restored. We are seeing an issue with electronic check-in of the documents in eForms not working. We are working to resolve the issue.

There are issues with eForms and DFS Decisions this morning. Data is being restored from a backup right now. Please refrain from using eForms and Decisions for the next couple of hours while the database backup from last night is being restored. Anything entered after 8pm last night will need to be re-entered. We apologize. Thank you for your patience.
History:
All DFS web applications will be down for scheduled maintenance on Tuesday, June 9th, from 8:00 p.m. - 10:00 p.m.
Impacted systems include, but are not limited to:
eForms
DFS Decisions
GTA Waivers
Scholarship Confirmation Requests
Travel Requests
Surplus Property Exchange
Facilities Service Request
PayNow
Bid Solicitations

Tuesday, June 9, 2020

Ackert Hall Network Maintenance - 06/10/2020

Maintenance has been completed.

History:
NTS will be performing network maintenance in Ackert Hall on 6/10/2020 from 6 to 7pm.  This maintenance will affect both wired and wireless connectivity for areas on the 2nd floor during this time.

Thursday, June 4, 2020

Email Issues 6/3/2020

Issue has been resloved.
History:
Some users with email clients using POP have reported issues receiving emails. ITS is aware of the issue and is working on a resolution. We apologize for the inconvenience and are working to resolve this issue as soon as possible.

Thursday, May 28, 2020

Firewall Maintenance - 05/27

The maintenance has been completed.

History:
May 27th, between 8 PM and 10 PM, the software on the Palo Alto firewalls will be upgraded.  No service disruption is anticipated due to this maintenance.