Wednesday, June 3, 2020

HRIS, KSIS, and DARS Maintenance - 6/14/202

HRIS, KSIS, and DARS will be unavailable from midnight - 4 a.m., Sunday, June 14; monthly maintenance will be performed during this time.

Email Issues 6/3/2020

Some users with email clients using POP have reported issues receiving emails. ITS is aware of the issue and is working on a resolution. We apologize for the inconvenience and are working to resolve this issue as soon as possible.

Thursday, May 28, 2020

Firewall Maintenance - 05/27

The maintenance has been completed.

May 27th, between 8 PM and 10 PM, the software on the Palo Alto firewalls will be upgraded.  No service disruption is anticipated due to this maintenance.

Wednesday, May 27, 2020

Canvas Maintenance - 5/29/2020

 This Maintenance has been completed early.
In order to meet increased demand we'll be upgrading the capacity of the databases for our Google Apps and Office 365 LTIs on May 29th, starting at 1:00 AM MDT (7:00 AM UTC) which will last for up to 2 hours.  If you have one of these tools installed in your account you may be unable to access that tool for the duration of this maintenance.

Thursday, May 21, 2020

Mediasite Connecting Issues - 5/21/2020

Issue has been Resolved
Mediasite is currently experiencing intermittent issues connecting to its storage service. ITS is working to resolve the issue.

Monday, May 18, 2020

Canvas Maintenance 5/15/2020

 Maintenance Has been Completed
To meet increased demand, Canvas will upgrade the capacity of the databases for the Google Apps and Office 365 LTIs beginning at 2 a.m. on Saturday, May 16. The maintenance is expected to last two hours. Canvas users will be unable to access Google Apps and Office 365 during the maintenance.

FIS Maintenance 5/16 - 5/17

 Maintenance has been Completed.
FIS is undergoing maintenance and will be unavailable Saturday, May 16th at 6pm through Sunday, May 17th at 6pm.

Wednesday, May 13, 2020

Office365 Issues 5/13/2020

There is a known issue with users having issues logging into Office365 services. Microsoft is working on a resolution. These services can include Webmail, MS Teams, One Drive and other services. Users may encounter an error with the following message: "AADSTS50011: The reply URL specified in the request does not match the reply URLs configured for the application: 'e48d4214-364e-4731-b2b6-47dabf529218'". Microsoft's next scheduled update is 3 pm.

Sunday, May 10, 2020

HRIS & KSIS Maintenance - 5/9-10/2020

 The maintenance has been completed.

The maintenance that was previously scheduled for the HRIS and KSIS systems May 9 -10 has been updated. The maintenance timeline has changed and will now be from midnight to 3 a.m., Sunday, May 10. Both HRIS and KSIS will not be accessible during the maintenance.

Maintenance is scheduled for the HRIS and KSIS systems from 10 p.m., Saturday, May 9, through 6 a.m., Sunday, May 10. Both HRIS and KSIS will not be accessible during the maintenance.

Thursday, May 7, 2020

Increasing numbers of fraudulent schemes warns FBI and DOJ - 03/27/2020

The Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI) are warning consumers about increasing numbers of fraudulent schemes spoofing the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) with information related to COVID-19. In an alert, the FBI’s Internet Crime Complaint Center warns consumers about the various phishing scams, which might be in the form of an email, text or phone call or robocall and associated with the stimulus check (requesting you give your credentials or bank information), information about someone testing positive at K-State, health insurance, selling fake products, etc.

Read more:

Wednesday, May 6, 2020

FIS Maintenance - 4/25/2020

 Maintenance Completed

FIS will be unavailable Saturday, April 25Th at 6pm through Sunday, April 26th at 6pm. This is planned maintenance that is scheduled every month

Friday, May 1, 2020

Canvas Maintenance - 5/1/2020

Maintenance Completed
Canvas will perform Google Apps and Office 365 LTI maintenance starting at 2 a.m., Friday, May 1. The maintenance should last up to 1 hour. Canvas users may be unable to access these tools for the duration of this maintenance.

Thursday, April 16, 2020

Wireless Network Maintenance - 4/16/2020

The maintenance has been completed.

ITS will be performing network maintenance on the KSU Wireless and KSU Guest wireless networks on 4/16/2020 from 6pm to 8pm.    This maintenance affects these networks on campus and will not apply to the Housing Complex.  Only KSU Guest will be affected in the VetMed complex.  Minimal downtime is expected.

Wednesday, April 8, 2020

Canvas Maintenance - 4/7/2020

 Maintenance has been completed.
Canvas Maintenance will happen 4/7/2020 at 10:30 PM and will last about an hour.  During this time we expect your account will be inaccessible for approximately 10 minutes at some time during the window.

Tuesday, April 7, 2020

Firwall Maintenance - 04/06/2020

The maintenance has been completed.

April 6, between 9 PM and 11 PM, maintenance will be performed on the border firewalls. No service disruptions are anticipated due to this maintenance.