Tuesday, January 21, 2020

Office 365 Missing data

Data has been restored.

ITS continues to restore Office365 data and is about a third of the way through.

ITS is ready to restore the missing items to the Office 365 tenant.   In addition to restoring the missing data reported yesterday, users may also see items they purposely deleted restored if they deleted any Office 365 items between 9:45AM and 10:25AM yesterday.  This will be a normal behavior for the process we will execute.   We are giving advance notice in case users have questions about data that was deleted purposefully showing up again. 
ITS is actively troubleshooting an issue with data missing from the user’s Office 365 accounts that could include, email, calendar entries, and other types of files.