Friday, February 28, 2020

FIS Maintenance - 2/29/2020

FIS maintenance with Sierra-Cider has been completed.

This weekend is our monthly maintenance for FIS with Sierra-Cedar. FIS will be unavailable Saturday, February 29th 6pm through Sunday, March 1st 6pm.

Tuesday, February 25, 2020

Public-Facing Services Maintenance - 02/24/2020

 The maintenance was completed successfully.

On Monday Feb 24 at 7pm, we are upgrading the following public-facing services. There will be 5-10 minutes of downtime.
•    Connect
•    Parking Garage status indicator (accessed on Connect and/or mobile device bookmark)
•    Graduate School Forms
•    Selective Scholarship
•    A-Z Directory
•    K-State Bar on Canvas and eProfile

Additional services that are not public-facing but will be upgraded include:
•    Notifications on Connect
•    Advisories, the middle-ware that consumes emergency alerts and then pushes them to the K-State website and mobile app

Friday, February 21, 2020

Firewall Maintenance - 2/20/2020

The maintenance has been completed.

Thursday, February 20, between 10 PM and 11 PM, the software on the Palo Alto firewalls will be updated.  No service disruptions are anticipated as a result of this maintenance.

Thursday, February 20, 2020

DFS Maintenance Today 2/20/2020

DFS Maintenance completed.

DFS Decisions, eForms, and Outback will be down from 12:00 - 12:30 today for maintenance.

Tuesday, February 18, 2020

Mediasite Maintance - 2/20/2020

Mediasite maintenance completed.

Mediasite will undergo an update on Thursday, February 20, 2020 from 5 a.m. until approximately 7 a.m. Users may experience intermittent interruptions of various Mediasite functions (playback, upload, editing, etc.) during the maintenance window.

Friday, February 14, 2020

Canvas Integrations are currently Unavailable 2/14/2020

 Issue resolved.

Canvas integration (LTI) are currently unavailable. ITS is working on resolving the issue. No ETA for restoration of service is available.

Monday, February 10, 2020

DFS Maintenance - 02/10/20

Maintenance has been completed.


ITS will be performing maintenance on DFS Decisions from 9:00 - 10:00 pm tonight. During this period, DFS Decisions and eForms will be unavailable.

Friday, February 7, 2020

CMS Maintenance - 02/09/2020

Maintenance has been completed.

ITS will be performing maintenance on the CMS form submission server this weekend. During the maintenance window, 9 - 11 a.m. Sunday February 9, the process that handles form submissions will be intermittently unavailable. Websites will be available during the window, but form submissions may fail.

Wednesday, February 5, 2020

DARS/uAchieve Maintenance 2/5/2020

The maintenance is completed. 

Due to ongoing issues accessing the DARS / uAchieve database, the system will be taken down at noon today

for upgrade/maintenance.

Students and staff will not be able to request or view audits from KSIS.

DHCP Maintenance - 2/4/2020

 The maintenance has been completed.

On Tuesday/Wednesday 02/04 - 05 from 10pm-1am, NTS will be performing maintenance on the Campus DHCP Environment.  No Downtime is expected.

Monday, February 3, 2020

Microsoft Teams Issues 02/3/2020

This issue has been resolved by Microsoft.

Microsoft has determined that an authentication certificate has expired causing users who have logged out and those that are still logged in to have an issue using the service. Microsoft is developing a fix to apply a new authentication certificate to the service which will remediate impact.  Microsoft has confirmed that reports of impact to other Teams features such as chat history visibility and Auto Attendant functionality are related to this authorization issue.   

Next Microsoft update by Monday, February 3, 2020, at 4:00 PM CST

Users may be unable to access Microsoft Teams. Microsoft is investigating an issue where users may be unable to access Microsoft Teams. Microsoft is reviewing systems data to determine the cause of the issue.  This issue may potentially affect anyone attempting to access Microsoft Teams. Next Microsoft update by Monday, February 3, 2020, at 9:30 PM CST

HRIS and KSIS maintenance 02/08/2020 – 02/09/2020

Maintenance has been completed.

Maintenance is scheduled for the HRIS and KSIS systems from 10 p.m., Sat., Feb. 8, through 6 a.m., Sun., Feb. 9. Both HRIS and KSIS will not be accessible during the maintenance.

ServiceNow Upgrade - 1/30/2020

ServiceNow will be upgraded tomorrow Thursday, January 30th in the morning. It should be finished before 5AM. No downtime is anticipated.