Tuesday, March 31, 2020

Google LTI Maintenance 3/30/2020

Maintenance Complete


History:
Canvas will perform Google LTI maintenance at 11 p.m., Monday, March 30 through 1 a.m., Tuesday, March 31. Users may experience intermittent availability of the Google LTI apps during the maintenance.

Sunday, March 29, 2020

Canvas Maintenance - 03/27/20

 Maintenance has been complete
History:
Canvas will conduct server maintenance 11 p.m., Saturday, March 28 through 1 a.m., Sunday, March 29. Users may experience intermittent interruptions when uploading or viewing hosted audio and video in Canvas during the maintenance.

Wednesday, March 25, 2020

Canvas Maintenance - 03/25/2020

The maintenance has been completed.

History:
Canvas will conduct server maintenance 2-4 a.m., Wednesday, March 25. Canvas users will not be able to upload or view hosted audio and video in Canvas during the maintenance.

Monday, March 23, 2020

Polytechnic Campus Connectivity and Internet are down - 3/23/2020

Connectivity has been restored.

Update:
The tech team expects to arrive and begin repairs by 3:45pm

History:
The Polytechnic campus connectivity to the Manhattan campus and the internet is down. NTS is working with KanREN to restore services as quickly as possible.

FIS maintenance - 03/22/2020

 Maintenance has been completed
History:
This weekend is our monthly maintenance for FIS with Sierra-Cedar. FIS will be unavailable Saturday, March 21st 6pm through Sunday, March 22nd 6pm. This is planned maintenance that is scheduled every month.

Tuesday, March 17, 2020

Notification of two iTAC helpdesk email addresses used for servicing requests

As we continue to work remotely, the help desk wishes to inform the campus community we will be sending notifications from two email addresses helpdesk@ksu.edu and servicedesk@ksu.edu instead of  just one for improved efficiency during this transition time.  As requests slow down we will go back to using servicedesk@ksu.edu.  Remember, if you receive an email that may pretend to be the helpdesk or is just suspicious in nature leaving you with doubts please forward it to abuse@ksu.edu.

Sunday, March 15, 2020

K-State Alerts COVID-19 Update - 03/12/2020

K-State Alerts: In-person classes will be suspended on all campuses from March 16-20 and classes will resume remotely March 23-27 to mitigate the spread of COVID-19. Classes currently online will continue as scheduled. Details at http://bit.ly/KStateCovidMar2020.

Electricity Maintenance Rathbone Hall - 3/9/20

The maintenance has been completed

Electrical maintenance to work on transformer from 7 a.m. to 11 a.m. is scheduled for Monday, March 9, 2020.  This will affect anything that uses electricity.

HRIS and KSIS Maintenance 3/14/2020

HRIS and KSIS maintenance is complete.



History: Maintenance is scheduled for the HRIS and KSIS systems from 10 p.m., Sat., Mar. 14, through noon, Sun., Mar. 15. Both HRIS and KSIS will not be accessible during the maintenance.

Electricity Maintenance Rathbone Hall - 3/11/20

The maintenance has been completed.

Transformer maintenance in Rathbone Hall from 7 a.m. to 3 p.m. on Wednesday, March 11, 2020.  This will impact anything that uses electricity.