Canvas has applied a fix and this issue has been resolved.
Update: 09/21/2020
Mediasite is currently experiencing extended delays in processing new video content. Thank you for your patience while IT works to improve the performance of the infrastructure.
Initial Notice: 09/20/2020
When inserting a Mediasite presentation into Canvas, you may receive an error saying, "Content retrieval failed." A recent change in Canvas has broken part of the Mediasite integration and is expected to be fixed soon. Please see the knowledge base article below for more information and a workaround:
https://kstate.service-now.com/it?id=kb_article&sys_id=09d52936db5b50106f2b9477db96195b
