DARS issues (12/22/2021)

This issues has been remedied

History: 

The DARS System is currently down and users are experiencing connectivity issues when trying to get into the DARS System. More information will be posted when it becomes available.

Connectivity Issues 12/22/2021

 This issue has been remedied

History:

We are currently experiencing some connectivity issues with some services that rely upon AWS. AWS has stated on their status page that there are problems that they are investigating. No ETA is available for return of normal services

Manhattan Campus Phones are Down (12/15/2021)

Issue has been resolved

 

The phones on the Manhattan Campus are currently down. This is an AT&T issue and we are working with the vendor to restore services as quickly as possible.

Duo Services Unavaliable 12/15/2021

Issue is resolved.

 

Duo services are currently experiencing issues with time outs and access issues.  Our administrators are aware of the situation and are working to alleviate the situation.

Perceptive Content Maintenance (12/15/2021)

The patching of the Perceptive Content Production Environment, scheduled for 6-7 pm this evening, Wed Dec 15, is being postponed to a later date, on account of fluctuating power due to high winds.

History:

The Perceptive Content Production Environment will be unavailable from 6pm – 7pm, Wednesday evening, December 15th, for Server Maintenance.

FIS Maintenance (12/18/2021 - 12/19/2021)

This maintenance has been completed.

History: 

The Financial Information System (FIS) will be unavailable from 6 p.m. Saturday, December 18, through 6 p.m. Sunday, December 19.

Canvas Issues (12/09/2021)

When using Chrome on a Windows computer, you may experience issues loading Canvas pages. If specific pages are blank for you, please try a different browser such as Mozilla Firefox or Microsoft Edge. If you continue to experience issues with alternative browsers, contact the IT Help Desk at 785-532-7722.

Canvas Maintenance (12/16/2021)

 Canvas will have a maintenance event from 12-2 a.m. on Thursday, December 16. Canvas will be unavailable for up to one minute during the maintenance.

Mediasite Maintenance (01/06/2022)

Mediasite will undergo an update on Thursday, January 6, 2022, from 5 a.m. until approximately 5 p.m. Users may experience interruptions of various Mediasite functions (playback, upload, editing, etc.) during the maintenance window. More information:

https://blogs.k-state.edu/it-news/2021/12/06/mediasite-unavailable-during-january-6-upgrade/

HRIS, KSIS, and DARS maintenance (12/12/2021)

 HRIS, KSIS, and DARS will be unavailable from midnight – 4 a.m. on Sunday, December 12.

AWS Issues (12/07/2021)

The AWS issues have been resolved.

History:

We are currently experiencing issues with services using AWS. We are looking into this issue and will provide more information as it becomes available.

Updates: It appears that this issue is effecting canvas.k-state.edu, user are experiencing long load times or connection errors.

Teval is also down as a result of AWS Issues and Canvas being down.

Omni CMS Maintenance(12/01/2021)

OmniUpdate (K-State CMS) Notice: This Thursday at 5:30 p.m. PT, Omni CMS will undergo planned maintenance for our 2021.3 release. Omni CMS will not be available to SaaS customers for an estimated 90 minutes. Global search and Personalization will not be available until 8:30 p.m. PT.

Planned maintenance affects the CMS only. While you will not be able to edit pages or access the system, your live website will remain up and unaffected. Published pages containing Personalization and Omni CMS Calendar will remain up and will load without this content.

Visit our status page for updates or contact the help desk with any questions or concerns related to this planned maintenance window.